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Honda of Mentor
Mentor, OH
343 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 343 reviews
February 24, 2016
A very pleasant car buying experience Everyone at this dealership were nice,pleasant and open. No game playing. Dave worked the numbers for us and their was no high pressure,just an effort Everyone at this dealership were nice,pleasant and open. No game playing. Dave worked the numbers for us and their was no high pressure,just an effort to do the best for us, our salesman was over the top. He let us lead. He helped us find what we wanted and we felt he was working for us. Overall a tremendous deal with Lou Nagy and dave More
by Gypsy 1125
Employees Worked With
Lou Nagy dave
Helpful December 08, 2015
Problems with a van Bought a 2010 odessey took a few cranks to start after leaving it there 4 days after buying it was told they cleared the comp and it's fine. Took it h Bought a 2010 odessey took a few cranks to start after leaving it there 4 days after buying it was told they cleared the comp and it's fine. Took it home still same problem left it another 4 days service manager called me and said he put 230 miles on my van and no problems. Starting was the issue not driving the service manager Jim was rude and didn't care at all to have the issue fixed but did drive it 230 miles. Oh and he ignored the fact it's out of alignment. I will never return to give my business or for service. If you love your Honda go elsewhere. Service after the sale is not there priority. More
by Our_odessey2010
Employees Worked With
Service manager Jim
November 09, 2015
Excellent experience I got in contact with Eddie Simmons through the Internet. He was very helpful through out the process. Everyone at the dealership made this the proce I got in contact with Eddie Simmons through the Internet. He was very helpful through out the process. Everyone at the dealership made this the process easy and enjoyable. Would definitely buy here again and would definitely go through Eddie. More
by Another12er
Employees Worked With
Eddie Simmons
November 09, 2015
Eddie was amazing! Eddie called when i was in the market for a car and was kind,thoughtful of what i was looking for and went above and beyond the normal salesperson! I Eddie called when i was in the market for a car and was kind,thoughtful of what i was looking for and went above and beyond the normal salesperson! I would highly recommend him to anyone ! Outstanding More
by onmargin778
Employees Worked With
Eddie Simmons
November 03, 2015
Great experience I went into Honda of Mentor to lease a car. Eddie was great to work - no pressure, patient and listened to what I was looking for. I wouldn't go any I went into Honda of Mentor to lease a car. Eddie was great to work - no pressure, patient and listened to what I was looking for. I wouldn't go anywhere else in Mentor! More
by theresa
Employees Worked With
Eddie Simmons
October 01, 2015
Very Helpful A heartfelt Thank You to General Manager Greg Mason, Service Manager Mark Hawthorne and the staff listed below for helping us out in time of need. Gr A heartfelt Thank You to General Manager Greg Mason, Service Manager Mark Hawthorne and the staff listed below for helping us out in time of need. Great Job Guys!! More
by f250forme
Employees Worked With
John Pohto, Jeff Lockard
September 07, 2015
My New CRV-sales Only great things to say about everyone at Honda of Mentor, especially my salesperson Desiree Spencer. She was able to explain what would be best for Only great things to say about everyone at Honda of Mentor, especially my salesperson Desiree Spencer. She was able to explain what would be best for my situation, per the features in the car all the way down to my montly payments for my lease. Throwing some "new" curveballs into the mix as looking at new cars, Desiree was patient and truely cared about my wants and needs. Thank you again Desiree. More
by kphillips
Employees Worked With
Chip Sanzo, Desiree Spencer
July 31, 2015
Service Department, less than stellar I just had the air bags replaced in my 02 Accord. My A/C worked when I drove it in, but only blew hot air when they returned it. I'm not a car guy, I I just had the air bags replaced in my 02 Accord. My A/C worked when I drove it in, but only blew hot air when they returned it. I'm not a car guy, I have no idea what happened, except that they returned it broken. When we went back to have them look at it, the first thing the woman in the service department said was "We didn't do that." I'm pretty sure she's not a mechanic. I did speak with Mark Hawthorne, the service manager who also said "it's nothing we did". No big surprise there, I knew I would be the one getting screwed here. We only had the air bags replaced because we wanted to start looking for a new car, specifically the Pilot. Since that's not going to happen, looks we are headed over to Toyota. More
by jsl44060
Employees Worked With
Mark Hawthorne
July 19, 2015
Easy to work with Nothing but great things to say about everyone at Honda of Mentor, with special kudos for our salesperson Desiree Spencer. They were extremely helpfu Nothing but great things to say about everyone at Honda of Mentor, with special kudos for our salesperson Desiree Spencer. They were extremely helpful in working through several complications I threw at them and got me the exact car we were looking for with a very fair deal. More
by LovemyPilot
Employees Worked With
Joan Latessa, Desiree Spencer
July 02, 2015
Great Experience They worked as a team to get all my needs met. The were very prompt and courteous. May have found a dealership for life. Thanks for the great Honda. They worked as a team to get all my needs met. The were very prompt and courteous. May have found a dealership for life. Thanks for the great Honda. More
by Thanks
Employees Worked With
Eddie Simmons
