Honda of Mentor

Joanie was extremely friendly and easy to work with. She made sure I got the vehicle with exact specifications I was looking for (locally unavailable at the time), with all the additional accessories put on made sure I got the vehicle with exact specifications I was looking for (locally unavailable at the time), with all the additional accessories put on (a total of six). She did all of the above with speed and efficiency. She made everything so easy for me, even the price was the lowest of all the other Honda dealerships I spoke with. The Honda of Mentor dealership facility itself is also a thing of beauty and awe. Thanks not only to Joanie, but also to everyone else whose hard work created such a wonderful dealership and customer experience. It'll be very difficult, if not impossible, for me to get my next Honda from anywhere else! More

This was totally a great purchasing experience. Tony was knowledgeable, friendly and non pushy ... He explained everything in detail and made the whole experience enjoyable for me, a person who usually drea knowledgeable, friendly and non pushy ... He explained everything in detail and made the whole experience enjoyable for me, a person who usually dreads car shopping. I purchased a new 1912 Honda Fit Sport and love everything about it! More

Very professional and knowledgable sales staff. Everyone was very friendly. Would highly recommend to anyone looking for a new car. Melissa was very busy never left us waiting around. was very friendly. Would highly recommend to anyone looking for a new car. Melissa was very busy never left us waiting around. More

John was great to work with. He was very knowledgeable about the Honda Civic and was able to answer all of our questions about the car. John very friendly to work with and was not overly pushy when we too about the Honda Civic and was able to answer all of our questions about the car. John very friendly to work with and was not overly pushy when we took several days to make our decision. When we called and said we wanted the car, it was ready to go when we got there just a couple hours later. Honda of Mentor gave me the most for my trade in as well. Overall, the experience was very positive and I don't have any complaints thus far. I would seriously consider buying from Honda of Mentor again in the future. More

I have always been treated so very professional at this Honda dealership, so polite and helpful, all the staff are so friendly.My salesman Tony, last name starts with a "C" IS the best, he put me in a 2013 Honda dealership, so polite and helpful, all the staff are so friendly.My salesman Tony, last name starts with a "C" IS the best, he put me in a 2013 CVR and I love it.I will always look to Honda of Mdntor first. More

My husband used to work for a car dealership in the area. While he was "in training", one of the things he did was visit other area dealers as a "potential customer" to evaluate their technique and learn. W While he was "in training", one of the things he did was visit other area dealers as a "potential customer" to evaluate their technique and learn. With that framework in mind, my husband was impressed with the way Dave Jones walked us through the process. A year and a half ago, I purchased a used Accord from Dave. I wanted to move into an AWD CRV so I came back to Dave with my ideas and needs. He was great with helping us to work through the whole process and get into a new CRV, that we are very happy with. The other finance gentlemen we worked with were helpful as well. Thanks. More

Chuck was extremely helpful with our new CR-V purchase. He was able to find just the right vehicle and assisted us in getting the best value for our trade in. He didn't pressure us at all and I feel like w He was able to find just the right vehicle and assisted us in getting the best value for our trade in. He didn't pressure us at all and I feel like we found a dealership that we will gladly work with and purchase from for many years to come. Chuck should be a role model for all of your sales people. More

I went to Honda of Mentor with the intent to get the oil changed on my 2008 Honda Odyssey LX Van, but instead left in a newly purchased 2013 Honda CRV-EX. It was an easy decision to make due to the trade in changed on my 2008 Honda Odyssey LX Van, but instead left in a newly purchased 2013 Honda CRV-EX. It was an easy decision to make due to the trade in value of the Odyssey Van, and the determination of the dealership to meet my families needs. This is the third vehicle I have purchased from Honda, and the second from Honda of Mentor. My salesman was John Prokop, and he did a great job. He was able to answer all my questions about the CRV, and I never felt pressured or hurried during the sale of the car. Because of my previous experience at Honda of Mentor's Service Department, I will continue to have my new vehicle serviced at the dealership More

This is the second lease I have made in 3 years with Penske Honda and Chip. I have leased 7 cars in total from 4 different manfacturers and makes. Both experiences at Penske with Chip have been great. Penske Honda and Chip. I have leased 7 cars in total from 4 different manfacturers and makes. Both experiences at Penske with Chip have been great. At this point I have no reason to look elsewhere for my next vehicle. The purchase process was easy. I feel that I was treated well and the got a fair price. More

Josh Nagy was excellent, I felt the letter I received in the mail asking me to bring in my trade for huge a discount was a little deceiving. the mail asking me to bring in my trade for huge a discount was a little deceiving. More