Honda of Murfreesboro

Service was great and quick. The included tire rotation and car wash and vacuum made this service a great deal. I recommend this service center. was great and quick. The included tire rotation and car wash and vacuum made this service a great deal. I recommend this service center. More

First time experience As a new Tennessee resident and first customer of Murfreesboro Honda, my experience was excellent. Grant was a warm professional and listened to my co As a new Tennessee resident and first customer of Murfreesboro Honda, my experience was excellent. Grant was a warm professional and listened to my concerns for my vehicle. He explained, in detail, the service I would receive and provided updates as quickly as possible. I felt valued as a first time guest. The waiting areas were expectional and comfortable. You have found a new loyal Murfreesboro Honda customer. More

Incredibly helpful on short notice Had to have my car jumped twice within 24 hours. I purchased my car from DW Honda in Franklin but live in Murfreesboro and did not want to drive an ho Had to have my car jumped twice within 24 hours. I purchased my car from DW Honda in Franklin but live in Murfreesboro and did not want to drive an hour away. I called the murfreesboro shop and, while I am still under manufacturer warranty, I was worried I would have to drive to Franklin to have it seviced but they told me to bring it on in. That was a relief because I had a busy day planned and was already inconvenienced having to get jump starts earlier. Once I got to the shop and pulled in service bay, two women immediately approached me to intake my car. Amanda won out and took great care of me from there. She got me in and out on short notice. The battery was replaced in about 40 minutes and I was on my way. Amanda was incredibly helpful, a pleasure to work with, and communicated progress throughout my visit. Highly recommend and that is coming from somebody who has worked in service industry. She even called the next day to make sure I was still running. I will be visiting this dealership again for my future needs. More

Below expectation Service advisor was more concerned about finding other thinks to fix than initial service Break pads was installed without addressing rotors. No se Service advisor was more concerned about finding other thinks to fix than initial service Break pads was installed without addressing rotors. No service adviser available to spik when car was picked up. I have two cars that I service at your service. Consider to move my business somewhere else. More

Excellent Chris Vasilik was great to work with on the purchase of our new CR-V, and Sam House was thorough and also great to work with on the repair of a defect Chris Vasilik was great to work with on the purchase of our new CR-V, and Sam House was thorough and also great to work with on the repair of a defective headliner. More

I had a pleasant experience.Job well done. The staff was professional and pleasant. The waiting area was great. The explanation of work done and condition of car was thorough and clear. The car The staff was professional and pleasant. The waiting area was great. The explanation of work done and condition of car was thorough and clear. The car runs smooth and I am confident the work done was done well. Thanks. More

Disappointed Dory saved us by getting us a tow, after being stranded for 4 1/2 hrs on I24, by Honda Assist. However we were lead to believe Honda Assist would cove Dory saved us by getting us a tow, after being stranded for 4 1/2 hrs on I24, by Honda Assist. However we were lead to believe Honda Assist would cover our tow and it was not. There was no tire available till the next morning. We were told by 10 AM the tire would be there. Our car was finally ready 2 1/2 hours later. More

Very Attentive Set an appointment for a oil change and the service agent warmly greeted me and went over the the services I would be receiving. He then took me insid Set an appointment for a oil change and the service agent warmly greeted me and went over the the services I would be receiving. He then took me inside and and led me to a very nice waiting area which had snacks and soft drinks available at no charge. When my car was done I was shown to the cashier desk where a very pleasant person took my payment. I was given my keys and and found my just washed car to go home. The experience at the new Honda location is much improved. More

Super experience. We got excellent information. Staff was great at getting us into a new car & one we could afford. Sales rep,Blair, was very friendly & knowledgeable. We got excellent information. Staff was great at getting us into a new car & one we could afford. Sales rep,Blair, was very friendly & knowledgeable. He was great to work with & made us feel very special. He is devoted to his customers & does all he can to make you feel comfortable about your purchase. A big thanks to everyone at Honda of Murfreesboro!! More

2019 Honda Ridgeline First time in my life of buying new vehicles that I said to my wife , “That was a pleasant experience “. Fair prices and respectable folks who work at First time in my life of buying new vehicles that I said to my wife , “That was a pleasant experience “. Fair prices and respectable folks who work at Honda of Murfreesboro! More