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Honda of New Rochelle

New Rochelle, NY

4.8
2,198 Reviews
Welcome to Honda of New Rochelle, a member of one of the largest Volume Honda Automotive Groups in the country. We thank you for visiting and for giving us an opportunity to help you. Since Honda of New Rochelle opened its doors back in November 2002, we have been one of New York’s premier Honda Dealers. Our commitment to customer satisfaction has made us the #1 Volume Auto Dealer in Westchester, Bronx and Connecticut! Our Service and Parts Departments are proud multiple time winners of Honda’s Prestigious Customer Service Experience Award and has been a key factor to our growing success. We take pride in servicing our customers Before, During and After the sale. Our professional sales staff is dedicated to making sure your experience is first class. Honda of New Rochelle is committed to a no pressure, high integrity sales approaches that will leave you completely satisfied. YOUR TIME IS VALUABLE...Service your Honda using ONLY Honda Parts with Honda Certified Technicians. Visit our Honda Express Service Facility for Convenience, Reliability and Value. Quick Lube available in 30 minutes or less! No appointment necessary for Oil Change Only! Free Gourmet Coffee, Free WiFi with a Business Center so you can work, HDTV!
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25 E Main Street

New Rochelle, NY

10801

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Showing 2,198 reviews

March 10, 2014

I can recommend Thomas O'shea for his work at Honda of New Rochelle. As an expat who has just moved to the US I had no credit rating, Thomas listened to me and my situation and provided me with the car More

by RichJohnson09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 11, 2014 -

Honda of New Rochelle responded

Thanks for this excellent feedback, and congratulations on your new car! I am happy to hear that Thomas was helpful throughout your purchase and was able to get you into a car that fit your needs. He is an asset to the team and is excellent at upholding our value of exceptional customer service. We hope to see you in the future for any of your automotive needs! In the meantime, make sure to follow us on Facebook and Twitter for exclusive content. Sincerely, Fiori Gonzalez BDC Manager/Internet Director fgonzalez@hondaofnewrochelle.com

March 06, 2014

Service was outstanding, everything was explained very clearly. Ivan explained all the technological features in a very detailed manner and showed me how everything worked. Overall a very outstanding serv More

by Santosm190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Chavez
Mar 10, 2014 -

Honda of New Rochelle responded

Thanks so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Sincerely, Fiori Gonzalez BDC Manager/Internet Director fgonzalez@hondaofnewrochelle.com

March 02, 2014

I would like to start off by saying one of the girls that answer the phone was very unprofessional. But after making a complaint to Joe Carusone the Sales Manager he reinsured me that he would rectify the s More

by SAllen007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Carusone, Hassan Khan
Mar 03, 2014 -

Honda of New Rochelle responded

Thank you for the kind words and I am so pleased to hear that you had such a wonderful experience at Honda of New Rochelle. It's always great to know when we are succeeding in our everyday goals of providing great customer service and expert knowledge to all of our guests. We look forward to seeing you again in the future and hope you choose us for all of your automotive needs. Also, remember to find us on Facebook and Twitter for the latest specials from our service department. Sincerely, Fiori Gonzalez BDC Manager/Internet Director fgonzalez@hondaofnewrochelle.com

Mar 03, 2014 -

Honda of New Rochelle responded

Thank you for the kind words and I am so pleased to hear that you had such a wonderful experience at Honda of New Rochelle. It's always great to know when we are succeeding in our everyday goals of providing great customer service and expert knowledge to all of our guests. We look forward to seeing you again in the future and hope you choose us for all of your automotive needs. Also, remember to find us on Facebook and Twitter for the latest specials from our service department. Sincerely, Fiori Gonzalez BDC Manager/Internet Director fgonzalez@hondaofnewrochelle.com

March 01, 2014

I am very satisfied with sales consultant Mr. David Lartey. He is very sincere and honest gentleman. I am very much happy with his customer dealings. He knows how to respect and honor the customer. I r More

by nahian2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lartey
Mar 03, 2014 -

Honda of New Rochelle responded

Thanks so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Sincerely, Fiori Gonzalez BDC Manager/Internet Director fgonzalez@hondaofnewrochelle.com

February 28, 2014

Thomas O'Shea took very good care of my family and me. Being a buyer from out of town, I had found the exact the car I wanted on the internet. Honda of New Rochelle's no haggle pricing policy, made More

by RoarkH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 03, 2014 -

Honda of New Rochelle responded

We truly appreciate you taking the time to leave us this great feedback! We strive to provide exceptional customer service in all aspects of our dealership. We hope that you will continue to come to us for any of your automotive needs. Follow us on Facebook and Twitter to stay current on our latest news and special offers. Sincerely, Fiori Gonzalez BDC Manager/Internet Director fgonzalez@hondaofnewrochelle.com

February 27, 2014

To whom it may concern: David Lartey, Auto Sales To whom it may concern: David Lartey, Auto Sales Representative at Honda of New Rochelle has provided my family with such a rave experience that I fe More

by fragale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lartey
Feb 28, 2014 -

Honda of New Rochelle responded

Thank you for sharing this wonderful endorsement with us, Peter. David is a tremendous asset to the team and works very hard to always provide guests with exceptional customer service and expert knowledge. I'm glad to know he made your experience with us so enjoyable. We look forward to seeing you again in the future for all of your automotive needs and remember to find us on Facebook and Twitter for the latest specials from our service department. Sincerely, Fiori Gonzalez BDC Manager/Internet Director fgonzalez@hondaofnewrochelle.com

February 26, 2014

Thomas O'Shea was the agent I worked with. He was incredibly bright and friendly as well. Thomas kept my Father and I abreast as to the status of the proceedings and never did i get the impression th More

by mooshoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 28, 2014 -

Honda of New Rochelle responded

Thank you for sharing this with us. I'm glad to know you had such a wonderful experience at Honda of New Rochelle and that Thomas played such an important role in that. He is a tremendous asset to the team and will be thrilled to hear of the kind words mentioned of him. We look forward to seeing you in the future for your automotive needs! Sincerely, Fiori Gonzalez BDC Manager/Internet Director fgonzalez@hondaofnewrochelle.com

February 24, 2014

My experience with Honda Dealership of New Rochelle was exceptional. The dealership was very easy to get to, and was very clean. When I walked inside with my brother they automatically accompanied me and a More

by s_mcgregor14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lartey
Feb 25, 2014 -

Honda of New Rochelle responded

I really appreciate you taking time to write this nice feedback about our dealership. We focus on providing prompt service as well as being friendly and professional. It’s helpful to know that we are meeting our goal in regards to that. If you have any further problems, or even just a question, please come back to see us. Also, check out our Facebook and Twitter pages to stay connected with special deals and promotions. Sincerely, Fiori Gonzalez BDC Manager/Internet Director fgonzalez@hondaofnewrochelle.com

February 24, 2014

Pleasure to work with them. This was our 14th car lease with Honda of New Rochelle. Would recommend buying a car from Paul and Sajjad More

by aquarius2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Mecca
Feb 25, 2014 -

Honda of New Rochelle responded

Wow! We truly appreciate the continued patronage over the years. 14 cars is an amazing number of vehicles to lease from one dealership and we are proud to be your dealership of choice. We look forward to providing you with the same great service you've grown accustomed to. If you ever have any questions for us, please don't hesitate to reach out to us at any time. Sincerely, Fiori Gonzalez BDC Manager/Internet Director fgonzalez@hondaofnewrochelle.com

February 20, 2014

Their only goal is to sell a car. Once a car is sold they do not care about customer service or their needs. I would never recommend anyone to go there. More

by Ak2182
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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