Honda of New Rochelle

This was my third Honda, and I could not have had an easier experience. Buying a car is a nightmare and Tinu made me feel very comfortable with the whole buying process. He insisted we do a test drive a easier experience. Buying a car is a nightmare and Tinu made me feel very comfortable with the whole buying process. He insisted we do a test drive and I am so glad i did! I ended up buying a 2013 Honda Accord instead of the CRV we initially came in for. He showed us the benefits of the accord based on our needs and needless to say I love my new car! Thank you Tinu and thank you Honda of New Rochelle! More

The internet team had stayed in touch with me over time (usually just to check in) which I found helpful since I knew I'd eventually need a new car. They contacted me on a Friday and I went in to the deale (usually just to check in) which I found helpful since I knew I'd eventually need a new car. They contacted me on a Friday and I went in to the dealership to get more information about a leasing deal. I had no plan at all to get a new car that afternoon. I found that the sales person I worked with created a professional, friendly , no pressure environment. He helped me every step of the way from working out a deal, to demonstrating how to use the many new features that came with my car. He was patient, helpful and sincere and even said to call him if I needed help using the new IPOD USB port in the center console. The sales person also made all the arrangements with the DMV and the insurance company, going the extra mile to ensure that there were no unexpected glitches. This is my forth new Honda and I am really enjoying my new car. Both, my new car and the people working at the dealership exceeded my expectations. More

Everyone is very friendly,helpful and knowledgeable.They work with you to get what you want .I like that they take care of the Dmv,and insurance paperwork,so I do not have to take time off to get anything d work with you to get what you want .I like that they take care of the Dmv,and insurance paperwork,so I do not have to take time off to get anything done.When they are very busy,they get another associate to help with whatever you need ,until they can finish with you personally.They always offer follow up and a tel# f you need anything later on.This is the 3rd Honda I have gotten.The 1st I bought but now I am leasing my 2nd and now 3rd.Honda civic exl.I am satisfied with Honda and this dealership to keep coming back.Keep up the good work guys. More

Best customer services I have ever experienced. Lenny was very consistent, patient and diligent. He didn't force me to make a decision and assisted to get what I wanted. very consistent, patient and diligent. He didn't force me to make a decision and assisted to get what I wanted. More

Lenny and Vinny were terrifice. Friendly, not pushy. Got the job done. Perfection!!! No bullcrap with these guys. Very refreshing. They were thorough and delivered everything they said they would. the job done. Perfection!!! No bullcrap with these guys. Very refreshing. They were thorough and delivered everything they said they would. More

We have leased 4 vehicles from this dealership, always working with Chris Paranzino. There are several reasons why I have rated him "5": - Chris is straight forward in our discussions. There's no hagglin working with Chris Paranzino. There are several reasons why I have rated him "5": - Chris is straight forward in our discussions. There's no haggling or going back-and-forth as is typical in other dealers. - The pricing is fair. We can usually get to an agreement on terms and conditions very quickly. - Chris is proactive in his service. Several months prior to expiration of our prior lease he contacted us to view 2014 cars. - The dealership was amenable to giving a credit for the three remaining months on the earlier lease. A competitive vendor, Buick, erred significantly in this area, resulting in a $1,000 mistake and loss of sale. - The new car, meeting our specifications, was available very quickly. From the moment I walked into the dealership the actual car selection, pricing, lease signing and insurance process took one hour. Chris stayed after hours to complete the transaction. The car was available the next afternoon as promised. Julio prepared the car for me, and I was driving home in less than 10 minutes. More

Lenny is an outstanding salesman. He's a people person, smart, perceptive and understood what we were seeking right away. He was informed, guided us well and made the process easy and painless. S person, smart, perceptive and understood what we were seeking right away. He was informed, guided us well and made the process easy and painless. Sajjad was also involved to close the deal but our interactions were primarily with Lenny. We believe Honda of New Rochelle is lucky to have an employee of his caliber. Definitely a star performer and a likeable one at that. I hope the dealership recognizes his skills. We'll definitely be back and recommend to friends, and Lenny's a major reason why. Well done! More

I wish I could give 10 stars for the brilliant idea of offering customers a free manicure as a courtesy of getting their cars serviced at Honda. Both men and women was taking advantage of this and it w offering customers a free manicure as a courtesy of getting their cars serviced at Honda. Both men and women was taking advantage of this and it was good to see. The service time matched the length of time it took to get my nails done. I was beyond impressed when I left the service department with beautiful nails and a beautiful running car. The manicurist was great. Love this--and Honda should definitely keep this going! Brilliant! More

Tina gives the best manicure and massage ever!!!! I'll recommend any one to this dealer from service to buy a car, my next car I will be buying it's going to be from here!!! I'll recommend any one to this dealer from service to buy a car, my next car I will be buying it's going to be from here!!! More

Tinu Thomas is very pleasant, knowlegeable and patient. He answered all our questions. He also was able to get me the best price for my Honda,Civic. I would highly recommend him to family and friends. Vi He answered all our questions. He also was able to get me the best price for my Honda,Civic. I would highly recommend him to family and friends. Vinnie was also very helpful and pleasant. He took care of getting me a Lo Jack. I would also recommend him. More