Honda of New Rochelle

I am giving this dealership the highest rating possible because their customer service was excellent from receptionist to my exceptionally patient salesperson, David Lartey. When I arrived at the dealersh because their customer service was excellent from receptionist to my exceptionally patient salesperson, David Lartey. When I arrived at the dealership, I was able to look around at the cars until I was ready to be helped. I went to the smiling and personable receptionist and she paged for a salesperson. That's when I was very fortunate to meet David Lartey. David is the most patient and knowledgeable salesperson I have come across in a very long time. Being a woman, I felt like I would be taken advantage of but I did not feel this at all with David. There was no pressure to buy on my 2 visits to the dealership. He took me for 3 test drives, took me down to the car lot twice and decribed in detail every car I drove. He was with me for many hours and I never felt that he was annoyed or frustrated with my indecision of which car to purchase. I finally made a decision and he called my insurance company for me and explained everything that was involved in the new car purchase. He then took me to see Nate Gray, who was very professional and explained all my finance options. When I arrived to pick up my car, it was beyond my expectations. David explained everything about the car to me and even helped me program my Bluetooth to voice activate. He was a professional and a true gentlemen. I have been telling everyone I know how great my experience was with David and Honda of New Rochelle. More

I was extremely satisfied with the service provided at Honda of New Rochelle. Paul Mecca is a great guy. He is friendly and very professional. He has great knowledge of the car and he explained everytin Honda of New Rochelle. Paul Mecca is a great guy. He is friendly and very professional. He has great knowledge of the car and he explained everyting to me about the 2013 Honda CR-v I leased. He made the process very smooth and painless. I would recommend Paul Mecca and the dealership to me family and friends. Thanks Paul !! More

Let me start by saying i never take time to fulfill any surveys of any form!!!I had visited numerous Honda dealers in the Westchester County area.Starting at Curry Honda in Yorktown NY down to Central Ave surveys of any form!!!I had visited numerous Honda dealers in the Westchester County area.Starting at Curry Honda in Yorktown NY down to Central Ave Honda in Yonkers NY looking for the best price!No one was able to match the price given to me at New Rochelle Honda!!!If you are looking to purchase a Honda!I would highly recommend to take any price given to you at any Honda dealer.Then pay New Rochelle a visit to compare before you purchase!!!In addition to the outstanding customer service given by sales rep.David Lartey i can say i am truly a satisfied customer!Thank you! F.Claudio More

I walked in today to lease a new honda. I met with Ivan, he was very friendly and accommodating. After filling out papers, I had to literally run out the door to get my daughter because she was feeling ill he was very friendly and accommodating. After filling out papers, I had to literally run out the door to get my daughter because she was feeling ill. I was able to come back later (at my convenience) to pick up the car. He walked me through everything and even sat with me and set up my bluetooth, showing me how to add names to my phonebook. I would highly recommend this salesman to anyone who wants a new or leased car! Thank you, Ivan!! More

I came into Honda of new Rochelle with no idea of how to even begin. Joe Jacob assisted me with the purchase of my Honda Accord and I have to say I could not ask for anyone more wonderful. He is immensely k even begin. Joe Jacob assisted me with the purchase of my Honda Accord and I have to say I could not ask for anyone more wonderful. He is immensely knowledgeable in all aspects of Honda and purchasing a new vehicle. he answered every question I had with no hesitation at all. It's not everywhere you can find someone so helpful. I have to say Joe is an asset to the Honda Corporation. Thank you for having such an amazing individual representing you. More

First review I left here was positive then after not getting a month's credit as promised I am changing my review. Worst car experience ever. Joe Jacob lied about numbers/prices. Contacted them over getting a month's credit as promised I am changing my review. Worst car experience ever. Joe Jacob lied about numbers/prices. Contacted them over & over with no responses except from Joe about why I gave him a lousy survey (that they REALLY stress to give them favorable review.) If you buy a car from them just wait a few months before filling out surveys. Who cares if they are the #1 volume dealer? Just treat your customers fairly and honestly. More

Mechanics were great! Customer Service help expidite service. We were told it would take about 45 minutes. We were done in approximately 25 minutes. A life saver with a 2 year old! service. We were told it would take about 45 minutes. We were done in approximately 25 minutes. A life saver with a 2 year old! More

Mr. Ben Thomas made my car buying experience at Honda New Rochelle a Fantastic one. He was very flexible and attentive. He has outstanding Costumer service and it was a pleasure dealing with him and his com Rochelle a Fantastic one. He was very flexible and attentive. He has outstanding Costumer service and it was a pleasure dealing with him and his company. I most certainly intend on referring him to others as well as use him again.. I was skeptical at first cause of my horrible experience in Honda on Central Ave a few years back but Mr. Thomas has restored my faith in Honda or at least the dealership he works with.. Thanks again Ben More

In all my years of leasing Honda cars, I never had such great service and understanding from an individual ,as Mohamed Abdel Latif had given to me. He resolved the issue at hand and I walked away with a ne great service and understanding from an individual ,as Mohamed Abdel Latif had given to me. He resolved the issue at hand and I walked away with a new found respect and gratification, never experienced before. His handling of the issue at hand, impressed me to tell others of Honda's personal touch and caring for their customers. I walked away with a great sense of satisfaction, not easily acquired these days. He renewed my trust in people again. More

I brought my new Honda Civic for service on Saturday April 20,2013 at the Service Express. Mike Vigliotti received me when I came in. He took my keys and check my car. Within 20 minutes, Mike came back April 20,2013 at the Service Express. Mike Vigliotti received me when I came in. He took my keys and check my car. Within 20 minutes, Mike came back and told me that everything was checked the oil was changed. It was a real pleasure and the service was exceptional. Thanks. Patrick Andre More