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Honda of New Rochelle
New Rochelle, NY
2,306 Reviews
Welcome to Honda of New Rochelle, a member of one of the largest Volume Honda Automotive Groups in the country. We thank you for visiting and for giving us an opportunity to help you.
Since Honda of New Rochelle opened its doors back in November 2002, we have been one of New York’s premier Honda Dealers. Our commitment to customer satisfaction has made us the #1 Volume Auto Dealer in Westchester, Bronx and Connecticut! Our Service and Parts Departments are proud multiple time winners of Honda’s Prestigious Customer Service Experience Award and has been a key factor to our growing success. We take pride in servicing our customers Before, During and After the sale.
Our professional sales staff is dedicated to making sure your experience is first class. Honda of New Rochelle is committed to a no pressure, high integrity sales approaches that will leave you completely satisfied.
YOUR TIME IS VALUABLE...Service your Honda using ONLY Honda Parts with Honda Certified Technicians. Visit our Honda Express Service Facility for Convenience, Reliability and Value. Quick Lube available in 30 minutes or less! No appointment necessary for Oil Change Only! Free Gourmet Coffee, Free WiFi with a Business Center so you can work, HDTV!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 2,306 reviews
October 22, 2021
I have been very disappointed with the service center. I have an issue that is back for the 3rd time. I made sure to have the person checking me in notice the issue so that someone in the dealership would s have an issue that is back for the 3rd time. I made sure to have the person checking me in notice the issue so that someone in the dealership would see the problem. However, after having the car for 13 hours and having to call them myself instead of getting a call from the service advisor (and need to mention the 7 calls I had to make before someone called me back), all they told me is they don't see the issue. Then I was told a manager would call the next day between 8-9. It's 10am and no call yet. More
by tlarnowitz
Employees Worked With
other
October 21, 2021
This is my second car from Honda of New Rochelle and this time was beyond exceptional. Adrien definitely helped my trade in to be as smooth as possible now I’m in love with my new accord I’ll definite this time was beyond exceptional. Adrien definitely helped my trade in to be as smooth as possible now I’m in love with my new accord I’ll definitely recommend him such an amazing sales person More
by danaj03
October 08, 2021
Alan was a great sales person very patient and very informative!! Will recommend to family !! informative!! Will recommend to family !! More
by Angelahernan.22
October 02, 2021
Mr.Cervantes was a total delight to work with made the process of purchasing my new certified vehicle easy and fast would recommended to anyone process of purchasing my new certified vehicle easy and fast would recommended to anyone More
by Juliojones
Employees Worked With
September 27, 2021
El servicio muy bien atendido de los recomiendo Alan Cervantes muy amiable me alludo mucho en la compra de mi carro Cervantes muy amiable me alludo mucho en la compra de mi carro More
by lolaw1023
September 17, 2021
Adrien Trumpler and Tommy O’Shea did an amazing job at getting me out of my 2017 Civic and into a 2018 Cr-v they got me everything i wanted at the price i wanted i would highly recommend coming to Honda o getting me out of my 2017 Civic and into a 2018 Cr-v they got me everything i wanted at the price i wanted i would highly recommend coming to Honda of Bew Rochelle More
by iliz2930
Employees Worked With
Thomas O'Shea, Adrien Trumpler
September 11, 2021
My original review was not posted by DealerRater so i keep this new one short. I was charged for a service that was not provided for my wife Honda Pilot. The service advisor named Joseph Giacinto is BELO keep this new one short. I was charged for a service that was not provided for my wife Honda Pilot. The service advisor named Joseph Giacinto is BELOW the standards I expected from this service dept. The lies, inconstancies and his unprofessional manners are a turn off. More
by Hamilton11
Employees Worked With
Joseph Giacinto
September 05, 2021
I took my son here to purchase his first vehicle. Alan was extremely helpful patient and took his time to make the process smooth. Ty was extremely helpful patient and took his time to make the process smooth. Ty More
by mthompson
Employees Worked With
September 04, 2021
The service was great and also Alan was a great customer representative towards me. I would also recommend a friend or family member to get a Honda at new Rochelle representative towards me. I would also recommend a friend or family member to get a Honda at new Rochelle More
by Shamarclarke2114
Employees Worked With
