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Honda of New Rochelle
New Rochelle, NY
2,316 Reviews
Welcome to Honda of New Rochelle, a member of one of the largest Volume Honda Automotive Groups in the country. We thank you for visiting and for giving us an opportunity to help you.
Since Honda of New Rochelle opened its doors back in November 2002, we have been one of New York’s premier Honda Dealers. Our commitment to customer satisfaction has made us the #1 Volume Auto Dealer in Westchester, Bronx and Connecticut! Our Service and Parts Departments are proud multiple time winners of Honda’s Prestigious Customer Service Experience Award and has been a key factor to our growing success. We take pride in servicing our customers Before, During and After the sale.
Our professional sales staff is dedicated to making sure your experience is first class. Honda of New Rochelle is committed to a no pressure, high integrity sales approaches that will leave you completely satisfied.
YOUR TIME IS VALUABLE...Service your Honda using ONLY Honda Parts with Honda Certified Technicians. Visit our Honda Express Service Facility for Convenience, Reliability and Value. Quick Lube available in 30 minutes or less! No appointment necessary for Oil Change Only! Free Gourmet Coffee, Free WiFi with a Business Center so you can work, HDTV!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 2,316 reviews
February 14, 2021
Did not plan of getting a new car yesterday. When Demarie came he was so polite to let us know the deals and the upgraded car options. We ended up getting one. He showed us and was knowledgeable all through came he was so polite to let us know the deals and the upgraded car options. We ended up getting one. He showed us and was knowledgeable all throughout, answered all my husband's questions. Indeed, we highly recommend him to everyone when you come to Honda of New Rochelle. Had a great experienced. Been with this dealership for almost 2 decades. Honda cars it is.! More
by junnjannlj
Employees Worked With
Demarie Hedge
February 12, 2021
I dealt with Keith Johnson who was very professional, knowledgeable and pleasant, an absolute pleasure. Keith answered all my questions and went above and beyond on everything for me. I was so impresse knowledgeable and pleasant, an absolute pleasure. Keith answered all my questions and went above and beyond on everything for me. I was so impressed with him and the whole staff. He was patient, helpful and put my mind at ease on certain issues. I would definitely recommend "Honda of New Rochelle" and I have already done so to my friend who loves my car and wants to get one herself. Thank you again. More
by maureen.devane
Employees Worked With
The Irish Guy was awsome, helpful, knowledgeable, efficent and patient., Keith Johnson
February 11, 2021
Very pleased with everyone at Honda of new Rochelle thanks to Keith Johnson for all of the help great person all around. Thank you all. thanks to Keith Johnson for all of the help great person all around. Thank you all. More
by Eliezer Torres
Employees Worked With
Carlos Santana, Navrick Broady, Keith Johnson
February 10, 2021
Demarie was helpful and personable throughout the process of finding the right car for us. He did a great job showing us all the leasing options and made sure we felt comfortable with our decision. Highly re of finding the right car for us. He did a great job showing us all the leasing options and made sure we felt comfortable with our decision. Highly recommend! More
by Steve and Amy Sleasman
Employees Worked With
Demarie Hedge
February 10, 2021
About 2 weeks ago my wife when to the service department for an oil change and an alignment, after taking to Orlando she told him that she had a discount on the oil change, them he told my wife that the dis for an oil change and an alignment, after taking to Orlando she told him that she had a discount on the oil change, them he told my wife that the discount was only for synthetic oil motor - our car is a 2019 HRV so I know for a fact that is synthetic- they lie about this - them he follow by telling her that the alignment was going to cost around $179 that in fact is a little to expensive price for an alignment my wife decided that she was not going to do it because it will take to long so she was taking to the service guy and he just get up and left taking by her self - ( that's was really rude ) after that I call at the service department to file a complaint they said a manager was going to call me but until now (almost 2 weeks)a have not receive that call. I took back the car for the oil change, tire rotation (since we were getting the alignment done) and valancing and the alignment last Saturday, it took around 4 hours to get it back the whole thing cost me around $210, but when I noticed the tires where never rotated it and the alignment was done incorrectly (if it was done) have my doubts because if you let the steering wheel go the car goes to the right so they left it worse than before. In other word I just paid $210 for an oil change it’s just a ripped off from the service department. I'm still waiting for the call to resolve this and I will ask for my full refund and cannot let this go because they cheating the customer and I’m wasting time going back to the dealer that you added gas money plus working time off. Also, I will file a complaint in BBB ... More
by Roberto Arevalo
Employees Worked With
Orlando Vagueiro
February 06, 2021
Prior experinces with Service were not great. Availability of brochures and vehicles for test drive were not good. Sanjay was totally straight with all he said, including admitting what he did no Availability of brochures and vehicles for test drive were not good. Sanjay was totally straight with all he said, including admitting what he did not kniw or could not do. He was rhe main reason I took this lease. More
by joel
Employees Worked With
February 05, 2021
He’s very professional. He answered all my questions. I’m very satisfied with Honda. Great with costumers. I felt comfortable talking to him. Thank you! very satisfied with Honda. Great with costumers. I felt comfortable talking to him. Thank you! More
by Daisy
Employees Worked With
February 04, 2021
First time owning a car and this guy made the whole process extremely easy and without any problems. Definitely recommended for other users for a hassle-less experience. :) process extremely easy and without any problems. Definitely recommended for other users for a hassle-less experience. :) More
by augustinejoseph.97
Employees Worked With
Demarie Hedge
February 04, 2021
A process that can sometimes be very stressful was made very easy thanks to Demarie. He was patient and understanding and I will definitely be recommending my family and friends to go to him. Overall an ex very easy thanks to Demarie. He was patient and understanding and I will definitely be recommending my family and friends to go to him. Overall an excellent experience. Thank you so much. More
by Marie
Employees Worked With
Demarie Hedge
January 20, 2021
I would not buy a car from this dealership. I looked on their web site for a used Kia they had advertised. The price was fair. I called this dealer 1/18/21 to see if the auto was still available. A lady to their web site for a used Kia they had advertised. The price was fair. I called this dealer 1/18/21 to see if the auto was still available. A lady told me that it was available. I confirmed the price & told her that the I was paying cash. I was then told there was a $1,000 up charge for a cash deal from the advertised price even though their web site advertised it as a cash price (I have a snap shot of the advertised page). I was then transferred to a gentleman who confirmed the same up charge. He also then told me that the vehicle I was looking to purchase may have a deposit on it & that he would look into it & call me back in the afternoon to let me know for sure. I never heard fro him yesterday or today. I had also sent an email to the dealership about a week before asking about this vehicle & never received a response. I own & love my 2021 Honda CRV which I purchased from another dealer, but I would never buy a vehicle at this dealership after my experience. More
by Keith
Employees Worked With
Woman that answered the phone
