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Honda of Owings Mills

Owings Mills, MD

4.5
982 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 982 reviews

April 23, 2024

They are so friendly and knowledgeable about what you need serviced. I dint take my car where else More

by cierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell
Apr 24, 2024 -

Honda of Owings Mills responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 23, 2024

I trust Honda to do right by my car. I love the customer service at the service center. Darnell was my tech this time and was simply amazing. He called me he text me he helped me feel be More

by Alison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell Service dept
Apr 25, 2024 -

Honda of Owings Mills responded

It's fantastic to hear that you had a great experience and that Darnell provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 22, 2024

It is close to home. The greeting was a bit cold but the pickup greeting was much more friendly. The online scheduling was useless. They did not know I was coming More

by Louishogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not talk to any of the above
Apr 22, 2024 -

Louishogan responded

Why?

Apr 22, 2024 -

Louishogan responded

Why am I in this loop?

Apr 22, 2024 -

Louishogan responded

Stop please

Apr 24, 2024 -

Honda of Owings Mills responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 24, 2024 -

Louishogan responded

No need to reply to me. I lone the truck.

April 22, 2024

My Advisor, Sara, was very professional in keeping me informed on the progress of all of my services. When it was clear that all of the work would not be completed that day, she arranged for a car fre More

by spadula505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Gellher
Apr 24, 2024 -

Honda of Owings Mills responded

We are glad to hear that you had a positive experience with Sara at our dealership! Ensuring our customers are well informed and taken care of during their service appointments is a top priority for us. Thank you for choosing us!

April 22, 2024

Friendly staff and very helpful everyone willing to assist. Clean and courteous Honda shop to visit More

by Mee mee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Brooks, Kean Thompson, Derek Gould, Q Sue, Mark Honkofsky, Melvin Ross, Guillaume Mimoun, Jeannette Shalaby
Apr 24, 2024 -

Honda of Owings Mills responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 21, 2024

Excellent customer services and getting me Lyft service to pick up my vehicle.Greatly appreciate it. Thank you Darnell ! More

by Shantay.W20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell
Apr 23, 2024 -

Honda of Owings Mills responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 19, 2024

I have been getting my car serviced here for 11 years! ! I have always been satisfied. My advisor, Blake is the best. She is always positive upbeat and above all, honest!! I highly recommend this dealersh More

by Thor’s mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Apr 20, 2024 -

Honda of Owings Mills responded

It's fantastic to hear about your long-standing positive experience with our dealership! Getting your car serviced there for 11 years speaks volumes about the quality of service we provide. Blake is an amazing advisor, and we're glad to hear that she's been positive, upbeat, and honest in her interactions with you. Thank you for recommending our dealership for service repairs. We're here to ensure your continued satisfaction with our services!

April 18, 2024

This dealership is a great place to buy, lease a car. Every salesperson is professional courteous. Even Finance representatives. I am telling all friends and family to come to Honda of Owings Mills. More

by kiraasia4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Jitendra, Larry Brooks, Q Sue, Jeannette Shalaby
Apr 20, 2024 -

Honda of Owings Mills responded

That's wonderful to hear! Honda of Owings Mills is a fantastic dealership with a great team. We appreciate your recommendation and are glad to hear that every aspect of your experience, from the salespersons to the finance representatives, was professional and courteous. Enjoy your new vehicle!

April 17, 2024

Check out Derek B! He's super cool and knowledgeable. I trade my vehicle and got a 2024 Honda Civic Sport within my budget. More

by brittanylwlkr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek B
Apr 19, 2024 -

Honda of Owings Mills responded

Congratulations on your new Honda Civic! We're thrilled that Derek provided you with a cool sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

April 16, 2024

Their sales staff was very helpful throughout the buying process. They answered all my questions and were clear in their explanations and answers. Financing was easy and straightforward. I did not feel pres More

by astrifem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Kesar, Rashad Powell , Larry Brooks, Kean Thompson, Derek Gould, Q Sue, Mark Honkofsky, Melvin Ross, Guillaume Mimoun, Jeannette Shalaby
Apr 17, 2024 -

Honda of Owings Mills responded

It's wonderful to hear that you had such a positive experience with our sales staff! Providing clear explanations, easy financing, and a pressure-free environment are top priorities for us. Thank you for choosing us, and we're delighted that you're happy with your purchase. Enjoy your new vehicle!

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