
Honda of Owings Mills
Owings Mills, MD
Filter Reviews by Keyword
By Type
Showing 1,388 reviews
The service rep was helpful to my concern for issue with my car he let me know what the issue was and the cost and I gave him the approval to do the repairs I was very satisfied with the way I was served at my car he let me know what the issue was and the cost and I gave him the approval to do the repairs I was very satisfied with the way I was served at the service dept. More
The service dept at Honda Owings Mills prides itself on excellent customer service. I can only speak from my own experiences as working with Joshua Shaikh by far exceeds any other company. He is fair and k excellent customer service. I can only speak from my own experiences as working with Joshua Shaikh by far exceeds any other company. He is fair and knowledgeable and gives you the facts every time. In almost 50 years of car ownership I have never come across someone this honest and trustworthy. More
Andy, the sales, finance team and the manager were really awesome. They did really good care of me and even they were so polite and cooperative. Made a good deal with my first vehicle. awesome. They did really good care of me and even they were so polite and cooperative. Made a good deal with my first vehicle. More
CVT fluid service. Had issues with my car door locks making a grinding noise. One was repaired previously. Three have now been approved to be replaced by the warranty c Had issues with my car door locks making a grinding noise. One was repaired previously. Three have now been approved to be replaced by the warranty company. More
I liked the overall experience as it was quick and without hassle. The service advisor was courteous and friendly. It was routine check so it was done fast without hassle. The service advisor was courteous and friendly. It was routine check so it was done fast More
My service person scheduled me right away. The repair time was less than two hours. My service person explained the follow up work needed in a manner I could understand. I am scheduled to get The repair time was less than two hours. My service person explained the follow up work needed in a manner I could understand. I am scheduled to get the additional repairs in one week. Blake is Great! More
They diagnosed my problem and texted issues, large and small. I had to approve whatever I wanted. They called, texted me job was done. I left car overnight for serving. small. I had to approve whatever I wanted. They called, texted me job was done. I left car overnight for serving. More
Melvin Ross sold me my new Honda CR-V! He was knowledgeable, patient, kind, and authentic. He steered me in the right car for me and my needs without using any type of pressure. I really a He was knowledgeable, patient, kind, and authentic. He steered me in the right car for me and my needs without using any type of pressure. I really appreciated his calm and professional demeanor. Melvin provided incredible customer service, with a smile, which is exactly what you want when making such an expensive purchase. I will be partnering with Melvin again whenever I need a new vehicle! More