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Honda of Owings Mills

Owings Mills, MD

4.7
1,388 Reviews

9701 Reisterstown Rd

Owings Mills, MD

21117

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Showing 1,388 reviews

April 08, 2025

The service rep was helpful to my concern for issue with my car he let me know what the issue was and the cost and I gave him the approval to do the repairs I was very satisfied with the way I was served at More

by GeraldineNixon8081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hammond
Apr 10, 2025 -

Honda of Owings Mills responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda of Owings Mills. If you have any further questions, please give us a call. We're always happy to help!

April 07, 2025

The service dept at Honda Owings Mills prides itself on excellent customer service. I can only speak from my own experiences as working with Joshua Shaikh by far exceeds any other company. He is fair and k More

by Dougerpaul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Shaikh
Apr 10, 2025 -

Honda of Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda of Owings Mills! Please don't hesitate to reach out if there's anything additional we can do for you.

April 07, 2025

Good service, need to make sure you have some time because they seem to stay busy. More

by sharlston1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 10, 2025 -

Honda of Owings Mills responded

Hi, thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Robert Perry General Manager robertperry@hondaofowingsmills.com

April 04, 2025

Andy, the sales, finance team and the manager were really awesome. They did really good care of me and even they were so polite and cooperative. Made a good deal with my first vehicle. More

by parshalchitrakar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy and the manager, Derek Gould
Apr 08, 2025 -

Honda of Owings Mills responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 04, 2025

CVT fluid service. Had issues with my car door locks making a grinding noise. One was repaired previously. Three have now been approved to be replaced by the warranty c More

by RBM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Jaspan
Apr 08, 2025 -

Honda of Owings Mills responded

Hello, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

April 03, 2025

They are professional, pleasant and great to work with. I had a very pleasant experience for service work More

by Robert.Manekin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara, Deborah
Apr 06, 2025 -

Honda of Owings Mills responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2025

I liked the overall experience as it was quick and without hassle. The service advisor was courteous and friendly. It was routine check so it was done fast More

by Vijay
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 07, 2025 -

Honda of Owings Mills responded

Hi Vijay, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 03, 2025

My service person scheduled me right away. The repair time was less than two hours. My service person explained the follow up work needed in a manner I could understand. I am scheduled to get More

by gwj722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake, Debbie
Apr 07, 2025 -

Honda of Owings Mills responded

HI, we're happy to hear you had such a positive experience with Blake and team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2025

They diagnosed my problem and texted issues, large and small. I had to approve whatever I wanted. They called, texted me job was done. I left car overnight for serving. More

by rosecrans6033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yaniah Daye
Apr 05, 2025 -

Honda of Owings Mills responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 02, 2025

Melvin Ross sold me my new Honda CR-V! He was knowledgeable, patient, kind, and authentic. He steered me in the right car for me and my needs without using any type of pressure. I really a More

by prmariajohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Ross
Apr 05, 2025 -

Honda of Owings Mills responded

Hello, thank you for your kind review; we are happy to pass along your comments to Melvin here at Honda of Owings Mills! Please don't hesitate to reach out if there's anything additional we can do for you.

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