Honda of Owings Mills

My car buying experience at Northwest Honda which was facilitated by Larry Brooks. Larry is professional, knowledgeable, and patient. I've purchased many cars in the past and this by far was the BEST car facilitated by Larry Brooks. Larry is professional, knowledgeable, and patient. I've purchased many cars in the past and this by far was the BEST car buying experience I ever had. All my questions and concerns were addressed. Robert Lashley was a GREAT help in securing financing for me. Like Larry he is very professional and knowledgeable. They are a fantastic team. I will definitely recommend Northwest Honda, Larry Brooks, and Robert Lashley to everyone in the market for a pre-owned vehicle. More

Larry was great very professional and friendly. I would recommend him to all my friends who are looking to purchase a new car. Great job Duke thanks again recommend him to all my friends who are looking to purchase a new car. Great job Duke thanks again More

Thank you for not wanting my business. Special thanks to the Finance Manager (who did not bother giving me his card) for lying to me about Hyundai warranty knowing that I own a Sonata. Thank you to the sale the Finance Manager (who did not bother giving me his card) for lying to me about Hyundai warranty knowing that I own a Sonata. Thank you to the sales person Michelle who supported him in that lie and only returned my call 2 day after I left her a message. Not to mention that her phone manner was rather rude . I was almost ready to buy the car when the two of them started telling me that Hyudai's warranty is the same as Honda's 3 years/36K. I gave them ways out to correct themselves, but... So, thanks again for thinking that I am an idiot and don't know my own car's warranty terms. I would also like to thank the Northwest Honda facebook page monitor who did not bother responding to my private message. Now I don't feel guilty posting this to your wall for others to see. Yesterday I went to O'Donnell Honda and got the Accord EX-L that I liked. They wanted my business and did not try to mislead me on anything. They were very straight forward with the answers. And now they have my business. More

Mr. Larry Brooks was extremely knowledgeable and patient. He did exactly what he said in helping find a vehicle that I would enjoy and within my budget. The entire process from start to finish was hassle-f He did exactly what he said in helping find a vehicle that I would enjoy and within my budget. The entire process from start to finish was hassle-free. I left the dealership satisfied with what i purchased. Mr Brooks. also did a great job assisting me after the purchase with registration and any concerns that I had. I would recommend this dealership for great selection and service. Thanks again Mr. Brooks. More

On Saturday August 10, 2013 I walked into Northwest Honda in Owings Mills, Md. There I met Larry Brooks. I have purchased many vehicles, new and used, over the years. Simply put this was the easiest, most re in Owings Mills, Md. There I met Larry Brooks. I have purchased many vehicles, new and used, over the years. Simply put this was the easiest, most relaxed, welcoming and most accommodating car buying experience I've ever had. Larry couldn't have been nicer and easier to work with. I wouldn't hesitate to recommend Larry and the Finance Department of Northwest Honda. More

Mr. Larry Brooks was great. He was not only friendly and knowledgable, but patient with me. As a young buyer, he went above and beyond to assist me in making a smart purchase. knowledgable, but patient with me. As a young buyer, he went above and beyond to assist me in making a smart purchase. More

Anthony Coles was phenomenal!! Great Customer Service, Patient, Friendly and went above and beyond to deliver a great buying experience.Would recommend him as well as Northwest Honda. Staff were friendly Patient, Friendly and went above and beyond to deliver a great buying experience.Would recommend him as well as Northwest Honda. Staff were friendly and helpful as well. More

I went to Northwest Honda in February 2013 with the intention of purchasing a used vehicle. Prior to arriving I had reviewed the vehicle inventory so I knew what to expect. They have clean, late mode intention of purchasing a used vehicle. Prior to arriving I had reviewed the vehicle inventory so I knew what to expect. They have clean, late model used cars and provided me with CARFAX reports and other pertinent information. In under two hours, I drove out of there with the car of my choice, no muss, no fuss. I might add that my finance person, Mr. Robert Lashley, was exceptional. He was straight-forward and worked to get me financed on my terms. I have since then referred two other people who also had great car-buying experiences too. More

I bought a 2009 Nissan Altima from NW Honda about 2 weeks ago. The listing on sites like cars.com and the dealer site where very accurate and helpful. I had asked about the vehicle online and received a quic ago. The listing on sites like cars.com and the dealer site where very accurate and helpful. I had asked about the vehicle online and received a quick response from the used car sales manager, Billy Collins. He connected me with Ty Hammonds as a sales rep. Ty is a very friendly, service-oriented and professional salesman. Very responsive to my questions both prior to and importantly, after the sale. Overall, the sales process was straight-forward; no tricks or gimmicks. I explained my situation, trade, etc. and we were able to come to a fair deal. They are even working to help me out with transfer of title (I am from PA) so I can keep my existing tags. The vehicle is missing a set of keys which they thought they might be able to track down. However, once they confirmed they couldn't locate, they offered to reimburse my expense of getting a new key FOB (not cheap these days). NW Honda is clearly a professional, reputable car dealer. They are focused not only on a closing a sale, but also ensuring you leave as a satisfied customer. From the wash and and full gas tank to the prompt follow up and issue resolution AFTER the sale, I would wholeheartedly recommend NW Honda to any prospective used car buyer!! More

Thanks to NW Honda for their quality product and good customer support. I particularly want to thank Bird for his great support and eagerness to please. He's a pleasure to deal with. customer support. I particularly want to thank Bird for his great support and eagerness to please. He's a pleasure to deal with. More