Honda of Pasadena

Service Department - Exceptional Service Henry provided me with exceptional and caring customer service. As a result of that service, even though I live in West Los Angeles, I will now driv Henry provided me with exceptional and caring customer service. As a result of that service, even though I live in West Los Angeles, I will now drive the extra distance to service my car at Honda of Pasadena. More

New Honda Ridgeline It has been a while since I went to a Honda dealer to purchase/lease a vechicle, and I was prepared for long, slow, negotiation with the sales person It has been a while since I went to a Honda dealer to purchase/lease a vechicle, and I was prepared for long, slow, negotiation with the sales person and his/her manager. But the process was surprisingly smoother than I expected. I had a few back and forth with Tony and his manager Clark, but it was not lengthy, they were moving at very reasonable pace. They were professional and pretty straight forward, which made the car purchasing experience much more enjoyable. More

Easy car shopping experience We knew exactly what we wanted and got it. Pleasant experience overall. There was minimal attempt at upselling us with anything extra. Thank you Benit We knew exactly what we wanted and got it. Pleasant experience overall. There was minimal attempt at upselling us with anything extra. Thank you Benito and David T. More

Great service Moe got straight down to business and got me the price I was looking for. Didn't beat around the bush making me wait while he got approved for the pri Moe got straight down to business and got me the price I was looking for. Didn't beat around the bush making me wait while he got approved for the price I was asking. Very fast transaction. David, the finance director, got me in and out quickly while being very friendly. He handled all the paperwork quickly and made sure to let me double check and make sure there were no mistakes. More

New Car Lease My experience at Honda of Pasadena was very good. The staff is courteous and friendly. Mike Abramov, Sales Manager, was very helpful and accommodat My experience at Honda of Pasadena was very good. The staff is courteous and friendly. Mike Abramov, Sales Manager, was very helpful and accommodating with the terms of the lease. Simone Khoubian, Finance Manager, prepared all the lease documents and was very thorough and patient to make sure I understood all the terms of the lease. Kenny La, Internet Sales Manager, accompanied me on a test drive, oversaw cleaning and preparation of the vehicle and helped me become familiar with the features of the car. He was very friendly and knowledgeable and I felt quite comfortable driving away with the car for the first time. Overall a very good experience. More

New Car Experience I felted welcomed and my time was valued. I was very satisfied with every aspect of my visit to Pasadena of Honda. I'm very grateful for all their hel I felted welcomed and my time was valued. I was very satisfied with every aspect of my visit to Pasadena of Honda. I'm very grateful for all their help. More

Pretty EZ new car purchase Overall, bot super high pressure and the "negotiating" was fairly simple and straightforward - no real film flam. I wish that the initial contact Overall, bot super high pressure and the "negotiating" was fairly simple and straightforward - no real film flam. I wish that the initial contact person was more confident and charming (that adds to the experiencene if they seem interested in you), but everything else was actually fairly quick, and no one was uncomformtably pushy. Walked away with a nice new vehicle for a KBB rated "fair price" with a decent price. Thanks - would recommend this dealership for anyone looking for a honda. More

Easy, no pressure. Just bought a certified preowned 2015 CRV. Found it on the Internet, same night that I clicked I was interested I was called by Kenny. Set up my test Just bought a certified preowned 2015 CRV. Found it on the Internet, same night that I clicked I was interested I was called by Kenny. Set up my test when it was convenient for me. They were courteous, very nice. They let me haggle a little bit. And then they let me take my time to make my decision. The car is in great shape, very beautifully prepared. exactly like it looked online. The financing was a breeze. Overall I'm very happy with the experience. More

Great experience! We just purchased a 2018 Honda Accord LX and the experience with Honda of Pasadena was so easy! I highly recommend you work with salesman Kenny La. He We just purchased a 2018 Honda Accord LX and the experience with Honda of Pasadena was so easy! I highly recommend you work with salesman Kenny La. He was so nice and not pushy like other car salesman out there! We were in and out the door in about 2 hours (test drive, filling out paperwork and signing the contract). What we appreciated the most was the Kenny honored the price he quoted us and didn’t force us to add accessories to the car we didn’t want. Every car buying experience should be like this one! Go to Honda of Pasadena and don’t forget to ask for Kenny!!! More

Great, easy and fast. Thank you Brandan Very straight forward and fast experience. Ask for Brandan as he was very friendly and honest. I told him my needs and he led to me the proper vehicle Very straight forward and fast experience. Ask for Brandan as he was very friendly and honest. I told him my needs and he led to me the proper vehicle as opposed to up-selling. Got through very quickly from the finance department as well. More