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Honda of Salem

Salem, OR

4.5
863 Reviews

1101 Van Ness Ave NE

Salem, OR

97301

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Showing 863 reviews

February 03, 2024

Friendly staff and timely service That's all I have for now, I'm tired and sick. Thank you. More

by jamie.reibach
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 04, 2024 -

Honda of Salem responded

Jamie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve met your expectations. Thank you for choosing Honda of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Perry General Manager

February 03, 2024

Overall good It took longer than usual, but that's okay as the shop was busy. More

by ERINBODILY
Recommend Dealer
Yes
Feb 04, 2024 -

Honda of Salem responded

Erin, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Perry General Manager

February 02, 2024

They went above and beyond to be helpful and kind. I would highly recommend Honda Salem, and in particular, their service department! Shout out to Ashley 😊 More

by Sking242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Feb 02, 2024 -

Honda of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ashley and our team, and we look forward to working with you again. Best Regards, Matt Perry General Manager

Feb 02, 2024 -

Honda of Salem responded

Reviews like this make our day here at Honda of Salem. It is wonderful to hear that you had such a positive experience with our service department. We will be sure to pass on your kind words to Ashley. Your support is appreciated and we look forward to serving you again in the future!

February 02, 2024

I got my car in a timely manner. Andy was attentive. The only issue I had was some push back from the mechanic about my service. More

by Shintocrsfir7
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 02, 2024 -

Honda of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Andy here at Honda of Salem. Best Regards, Matt Perry General Manager

February 02, 2024

Quick and polite I was expecting to be there for an hour or so, and was done quite quickly with the amount of vehicles that were there More

by Hm21495
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 02, 2024 -

Honda of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Salem! Best Regards, Matt Perry General Manager

Feb 02, 2024 -

Honda of Salem responded

We're glad to know that you had a quick and efficient experience at Honda of Salem! We strive to provide excellent service while respecting your time. Thanks for the positive feedback!

February 02, 2024

We took our car in to find the source of a leak in the ceiling. They decided it was the result of a soda spraying all over my car (which has NEVER happened!). They would not listen to how the stain showed More

by Thatcherjen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mauricio Hernandez, Mauricio Hernandez
Feb 05, 2024 -

Honda of Salem responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Matt Perry General Manager

February 02, 2024

Quick and polite Didn't wait too long, clean waiting room and polite staff Free coffee More

by emsorce
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 02, 2024 -

Honda of Salem responded

We appreciate your support and feedback about the efficient service and clean waiting area here at Honda of Salem. Let us know if we can assist with anything in the future!

February 02, 2024

Staff was polite and friendly. . service was done in a timely manner. I will come back in the future More

by martyosh
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 02, 2024 -

Honda of Salem responded

It's great to learn your service was completed quickly during your last visit to Honda of Salem, Marty. We appreciate you taking the time to leave your feedback. Let us know if there is anything we can do differently to earn your five stars next time. We look forward to providing you with efficient service again!

February 02, 2024

The took care of my concerns and tried to troubleshoot a couple of phantom random symptoms. Great communication. More

by Leah.sinclair
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 02, 2024 -

Honda of Salem responded

Leah, we're glad to know our team at Honda of Salem was able to address your concerns and communicate effectively. Thanks for the positive feedback!

February 02, 2024

It was great and a super easy process Going to the Honda of Salem was a great experience compared to my previous ones. I ended up leaving with a brand new car and feel great about it and I am glad I was abl More

by fernandaortiz692
Recommend Dealer
Yes
Employees Worked With
Victor Chavez
Feb 04, 2024 -

Honda of Salem responded

Fernando, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Victor met your expectations. Thank you again for choosing Honda of Salem, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Perry General Manager