Honda of Slidell

Fast courteous service and service writer explained everything. I recommend Honda of Slidell to anyone. everything. I recommend Honda of Slidell to anyone. More

We always have a great visit, and they make sure to take care of us and our Honda! 10/10 dealerahip care of us and our Honda! 10/10 dealerahip More

Salesman was not informative about the car. I wanted him to tell my husband everything about the car (i had already test drove and was given all the information at a different dealer, so i knew I wanted him to tell my husband everything about the car (i had already test drove and was given all the information at a different dealer, so i knew the ins and out. I wanted him to give that service to my husband who was seeing the car for the first time- or see if there was anything I didn't know about). He didn't communicate well through the buying process (he would just walk away and not say where/what he was doing or if we needed to follow or hang tight). After the buying process, he didnt go over all the things you could personalize in the new car and requested a 10/10 rating with his goodbye. The finance guy was very friendly until we declined the extended warranty and then his whole demeanor changed - he seemed mad and didn't casually speak to us after that. I was also not given the second key right away. They texted me a few days later for my trade in vehicle's second key when all of a sudden the second key for the new car was ready now. They expected me to drive back over (40miles away) to trade keys within a day. Overall, it just seemed unprofessional compared to the other dealer I worked with that didnt have the model I wanted in stock. More

I booked my appointment for a recall notification as well as my maintenance (A 1 2). I booked this appointment online. When I pulled up and walked in I was greeted by a very agitated female worker. I let as my maintenance (A 1 2). I booked this appointment online. When I pulled up and walked in I was greeted by a very agitated female worker. I let her know I had an appointment handed her my keys. You could tell she did not want to be at work anymore for the day. She removed my FOB and rudely handed me back my key chain. She didn’t say anything except ok. I walked to the waiting area and she then walked over verifying my services booked online. She stated she needed to verify the oil change, air filter, cabin air filter, tire rotation and balance because we, customers, don’t know what we are booking online many times. I let her know that was the required maintenance that my car was displaying. She left. Approximately 45 minutes later another gentleman came to me to let me know my car was done. He stated that they did not rotate my tires because the tread on the front was slightly greater than the back and it would need to be rotated before my next oil change. I went to the counter to pay and was looking over my paperwork. The recall was not listed. I asked about this. The gentleman said that there wasn’t a recall showing. He called someone else over to research and saw that there wasn’t in fact a recall and I did book it however the female that checked me in removed it. Apparently the techs were not available which makes me question who did the service on my car. And since it was the end of the day did the tires not get rotated because the techs were gone and the tread comment was just made up because they were ready to go home for the day. Lastly the service department had two days to call me to let me know that my recall could only be handled from 8 to 4. I would have gladly came in earlier or chose another appointment time block to ensure my car would get all the required maintenance but that was not offered to me. So now I’m traveling out of state and unsure how safe my car is because I feel as if the maintenance was not done properly and the recall was not addressed at all. Now I have to try to fit I in my schedule two additional appointments because there wasn’t any communication to me until I was paying. That is unsatisfactory. Additionally when I did find my car in the parking lot to leave there was trash on my floorboard from what I am assuming was from the packaging of my cabin air filter. I am by far very disappointed with the service I have received at Honda of Slidell from the service department and at this point would not recommend anyone go there. I would rather drive to Gulfport, Covington, or the Greater New Orleans area to ensure my maintenance is completed properly. More

Great service, and awesome people! John Boyle was my service guy and he took excellent care of me during my visit. Shout out to Scott Nguyen as well! John Boyle was my service guy and he took excellent care of me during my visit. Shout out to Scott Nguyen as well! More

John, the service advisor is top notch. No complaints with the service and I had the backup camera recall done at the same time. No complaints with the service and I had the backup camera recall done at the same time. More

Excellent service. From my online choice to getting the car I actually loved. Everyone at the dealership was amazing From my online choice to getting the car I actually loved. Everyone at the dealership was amazing More

John did a fantastic job keeping me informed throughout the fuel pump change and clearly walking me through everything that was done. He was friendly, professional, and made the whole process quick and eas the fuel pump change and clearly walking me through everything that was done. He was friendly, professional, and made the whole process quick and easy. More

This dealership is always super helpful and fast. I scheduled my appointment at 5 pm but was able to get there earlier so I called and they were super helpful in getting me a new appointment. I scheduled my appointment at 5 pm but was able to get there earlier so I called and they were super helpful in getting me a new appointment. More

Appointment on time. David at Customer Service was very proficient and friendly. Highly recommended this dealership. David at Customer Service was very proficient and friendly. Highly recommended this dealership. More