I was Pleasantly surprised that the Service area was - Sharon Gibson
I was Pleasantly surprised that the Service area was renovated. The atmosphere was better also. I really was trying to go to another dealership, but because my coupon was from Premier Honda I could only use it there. My last service on the car was at Royal Honda because it was just too loud everywhere. There seem to be too much foolishness going on. Royal Honda is quiet you can sit quietly read books or magazines while waiting on your vehicle without all the loud noises going on. To top that the coffee is available the entire time, and different flavors of cream is also available.
Today Premier Honda was so much better even though there was only some off brand powdered cream. Thank God I had just stopped at McDonald's and had liquid cream with me. Trust me I'm not bougie. I just think that's part of customer service. Prmier Honda, and Royal Honda aren't the only dealerships, but between the 2 Royal caters more to their customers. It's all about customer service. I can go to any other Honda dealership, but I said all about customer service. Maybe it's because their customers predominantly blacks. Not sure, but I'm thinking that. Well spending my time with the staff today it was 💯better. Danny was very attentive, and explained everything to me he's a great guy.
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