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Honda of Staten Island
Staten Island, NY
729 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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729 Reviews of Honda of Staten Island
August 26, 2011
I dropped my Pilot off for repair with service writer Tim the night before and he was very pleasant however the next day I dealt with Gino who was most concerned with selling unecessary work and having his l the night before and he was very pleasant however the next day I dealt with Gino who was most concerned with selling unecessary work and having his lunch delayed. I refused the unecessary work such as filters and fluid changes and authorized the necessary items. My car is out of warranty so I was paying for the repair. They charge the list price on all parts which is very high and not done at most Honda dealerships but they are the only Honda dealership in Staten Island NY so they can. The mechanic did a good job (interior of car was left dirty) and Tim was back in the next day and was very helpful. Bottom line is it depends on who your service writer is and be prepared to overpay. More
by jab4043
Employees Worked With
Gino Treglia
August 22, 2011
I had a very negative experience with this dealership on two occasions. We leased a Civic from them and they chnaged the lease details when we arrived to pick up the car. We almost walked out. The salesman two occasions. We leased a Civic from them and they chnaged the lease details when we arrived to pick up the car. We almost walked out. The salesman did not know what he was talking about and did not go over details of the lease with us in advance. The manager they sent me to was pompous, choosing to speak down to us. I was very unhapy with how I was treated. They gave us oil changes to help ease the tension and finish up the lease process, Then the sales department gave us trouble about the oil changes later on, basically asking the service department to eat the cost, when it was the sales department that caused the problem in the first place. On the other hand, the service department is friendly, efficient and helpful. More
by civic10
Employees Worked With
I don't remember the names
August 16, 2011
why would i recommend this dealer because from the time i walked in till when i left with my new honda my third honda the customer service was wonderful. I would highly recommend this dealer to any one and i walked in till when i left with my new honda my third honda the customer service was wonderful. I would highly recommend this dealer to any one and i love my honda crv More
by twins honda
Employees Worked With
steve gallo
August 13, 2011
From my first phone call to Staten Island Honda and speaking with sales Steve Gallo it was a stress free and pleasant experience. My husband and I were looking for a certain color Honda Accord and he p speaking with sales Steve Gallo it was a stress free and pleasant experience. My husband and I were looking for a certain color Honda Accord and he promised he would have it for us and he did. When we went into Honda and met with him everything he promised us was lived up to from the downpayment we wanted to our monthly payment. He was courteous, professional kind and a dedicated worker. We can't say enough about Steve except to say I would recommend anyone to Staten Island Honda and to Steve Gallo. More
by cabrinna
Employees Worked With
Steve Gallo
July 25, 2011
Out family has been dealing with Ray for over 10 years. He has always given us extremely friendly service and a fair price. Dealing with Ray has always been a stress free experience. Because of Ray, myse He has always given us extremely friendly service and a fair price. Dealing with Ray has always been a stress free experience. Because of Ray, myself, my father, sister, brother-in law, nephew and many friends are his regular customers. Kudos to Ray, Staten Island Honda and their service department. Job well done! More
by John Morano Jr
Employees Worked With
Raymond Valenzuela
July 15, 2011
I usaully do not leave reviews but I had such a great experience with Joe from SI Honda I felt obligated to let everyone know that they did a fantastic job on getting me the price I wanted for the car an experience with Joe from SI Honda I felt obligated to let everyone know that they did a fantastic job on getting me the price I wanted for the car and when we picked it up all the paperwork was already done so it took maybe 20 minutes. I would defintely go back. More
by ajfiorillo
Employees Worked With
Joe DeFeo
July 15, 2011
At first i had no inclination to purchase. My credit score always held me back..and deposit was also a factor. I met a Mr. anthony Russo who was well knowledge and conforting to my needs. He was advisin score always held me back..and deposit was also a factor. I met a Mr. anthony Russo who was well knowledge and conforting to my needs. He was advising me to the options available without the usual pressure. After i saw the number..and a few inquiries..I was able to get very fair price plan with a small deposit. Mr Faysal explained all my purchasing extras and was clear on all aspects. Truly a memorable experience. I would recommend Staten Island Honda again to friends and will purchase again in the future. More
by panamedic67
Employees Worked With
Anthony Russo ....Faysal
July 09, 2011
It was a great place and Anthony Russo was a great guy no games and gave you a fare deal. All the people there were very friendly and helpful. They tell you anything you wanted to know about the car or tru games and gave you a fare deal. All the people there were very friendly and helpful. They tell you anything you wanted to know about the car or truck if you asked or didn't ask. doing all the paper work was face not like some other dealers. I came from Long Island to buy a Honda there. To me it was worth it. More
by vinny45
Employees Worked With
Anthony Russo
July 09, 2011
This was the third auto leased from this dealer. The salesman was very professional. Found the price good not great. The returned car was in mint condition with very low mileage. I felt that the manager salesman was very professional. Found the price good not great. The returned car was in mint condition with very low mileage. I felt that the manager should have considered this fact when deciding on the price for the 2011 model. The profit he stands to make on the sale of my returned vehicle would substantially offset any consideration extended. More
by johnat10308
Employees Worked With
alex
June 15, 2011
So I had leased my 2008 Honda Accord from Staten Island Honda, and had a horrible experience. When my lease was up I swore I would not go back there, but after shopping dealers in NJ and Brooklyn, I found Honda, and had a horrible experience. When my lease was up I swore I would not go back there, but after shopping dealers in NJ and Brooklyn, I found that these dealers where charging WAY more then I had paid for the same car 3 years prior, and they had little to no cars in stock. Against my best wishes, I returned to SI Honda to see what they can do. Boy how times have changed. I was greeted with a warm smile by Joe DeFeo, was shown options on the car that I never knew existed (that I even had on my own car) and was offered a test drive, something no other salesperson had offered prior. Joe gave us a fair deal, had the car we wanted in stock, and was even able to have me drive it home the same day! The "haggling" process was quick and easy, my husband and I joked that it seemed that Joe was more on our side then his boss LOL. Anybody who needs a Honda and is looking for the easiest experience possible, go see Joe today!! More
by MaryT20463
Employees Worked With
Joe DeFeo
