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Honda of Stevens Creek

San Jose, CA

4.8
1,397 Reviews
At our San Jose new and used Honda dealership, our goal is to make your car purchasing experience positive. If you're new to the car buying process, wish to view the new Honda lineup, or want to test drive a used car in San Jose, the folks at Honda of Stevens Creek want to help! We're proud to serve drivers who live in the greater Bay area including Fremont, Sunnyvale and Palo Alto, California. Whether you're in the market for a new Honda, used car, or you're just looking for an OEM Certified Honda auto repair shop, Honda of Stevens Creek is your destination.
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4590 Stevens Creek Blvd

San Jose, CA

95129

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Showing 1,397 reviews

July 12, 2020

Great service. Easy to schedule. Thorough. Good communication. Safe method of getting in and out. All work completed ina timely fashion. Service advisor was completely professional. More

by Glaw54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Lopretta
Jul 17, 2020 -

Honda of Stevens Creek responded

Glaw54, we are so happy to read such a great review about Honda of Stevens Creek! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 07, 2020

Honda Services Honda Stevens Creek fixed my flat time on time and Stevens, my service advisor was very helpful and knowledgeable, would recommend him for service any More

by dchau888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevens Seyuin
Jul 10, 2020 -

Honda of Stevens Creek responded

Dchau888, we are so pleased you enjoyed your visit to Honda of Stevens Creek! Thank you, and have a fantastic day!

July 06, 2020

Very disappointing experience On Saturday, July 4th, my husband and I visited the Honda of Stevens Creek dealership to test drive a Honda CRV. Unfortunately, we had an upsetting cu More

by Jenna L.
Customer Service
Recommend Dealer
No
Employees Worked With
Victor Bradley
Jul 10, 2020 -

Honda of Stevens Creek responded

Jenna L., I have met with each of the associates you had an interaction with during your visit to gather more information and also provide them with your feedback. We constantly strive to ensure we are being as careful as possible, while being aware of the needs and safety of our employees as well. It is regretful that during your abbreviated visit we were not able to meet your standards, as we do fall short of expectations on a rare occasion. Fortunately we achieve successful visits with nearly all of our guests as you’ll see by the high quality reviews we have regarding the care for our visitors when it comes to proper procedures under the COVID-19 safety regulations. We regret to hear that your experience with us was not a more positive one. Thank you for taking the time to reach out to us.

Jul 14, 2020 -

Honda of Stevens Creek responded

Jenna L., I have met with each of the associates you had an interaction with during your visit to gather more information and also provide them with your feedback. We constantly strive to ensure we are being as careful as possible, while being aware of the needs and safety of our employees as well. It is regretful that during your abbreviated visit we were not able to meet your standards, as we do fall short of expectations on a rare occasion. Fortunately we achieve successful visits with nearly all of our guests as you’ll see by the high quality reviews we have regarding the care for our visitors when it comes to proper procedures under the COVID-19 safety regulations. We regret to hear that your experience with us was not a more positive one. Thank you for taking the time to reach out to us.

June 29, 2020

Attentive Service rep was attentive, helpful and engaged with getting my problem solved, which has been my consistent experience at this dealership. Service wa More

by David Graham
Recommend Dealer
Yes
Employees Worked With
Steve Seyuin
Jul 02, 2020 -

Honda of Stevens Creek responded

David Graham, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 28, 2020

very good On time good summary of work being done - great explainations - no up selling - car was done when promised - great service - not much more to say More

by revnorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Summer Pettigrew
Jul 02, 2020 -

Honda of Stevens Creek responded

Revnorman, thank you so much for your high rating! We hope you have a great day!

June 24, 2020

Good Service I like going to this dealership to service my Honda vehicles. My service advisor Daniel Lopretta is very helpful and answered all my concerns about my More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Lopretta
Jun 25, 2020 -

Honda of Stevens Creek responded

Lee, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda of Stevens Creek. We hope to see you soon!

June 23, 2020

Good Experience It was a quick and straightforward visit for a scheduled maintenance. Thank you for applying the promo code after everything was printed out! Good exp More

by steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Long Tong
Jun 25, 2020 -

Honda of Stevens Creek responded

Hello Steph, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out! If you have any further questions, please don't hesitate to reach out!

June 23, 2020

The dealership is always helpful. Friendly, clean environment. When I brought it there, I was greeted by my service rep., who was knowledgeable and efficient. More

by MT
Recommend Dealer
Yes
Employees Worked With
Long Tong
Jun 25, 2020 -

Honda of Stevens Creek responded

Mt, your satisfaction is our top priority. Thanks again for the recommendation, and have an amazing day!

June 20, 2020

I enjoyed a great car buying experience at Stevens Creek. My salesman Phil Ha made it smooth and easy! I highly recommend you go here if you’re looking for a new Honda. More

by Maryh56
Recommend Dealer
Yes
Employees Worked With
Phil Ha
Jun 22, 2020 -

Honda of Stevens Creek responded

Maryh56, we are so happy to read such a great review about Honda of Stevens Creek! Feel free to reach out to us if you need anything. Have a wonderful day.

June 17, 2020

Tong long is the MAN From Kirby to Tong Long everyone's there is great they definitely do their job and give you the run down on what's wrong with your car and recommendat More

by Julio G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby , Long Tong
Jun 18, 2020 -

Honda of Stevens Creek responded

Julio G, we're glad to hear you enjoyed your visit. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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