Honda of Stevens Creek

I had the BEST experience at Honda ! Daniel L was so so nice and efficient! He is one of the best service reps I’ve ever had !:) THank u nice and efficient! He is one of the best service reps I’ve ever had !:) THank u More

Excellent service I took my car in for an airbag recall. They pointed out that there was also a problem with the driver's safety belt buckle. They changed both items un I took my car in for an airbag recall. They pointed out that there was also a problem with the driver's safety belt buckle. They changed both items under warrantee, and I got my car back the next day. More

That quarantine service! I came in for a recent P201 error code that needed programing and replacement for my electronic throttle control. I also needed to change out my brake I came in for a recent P201 error code that needed programing and replacement for my electronic throttle control. I also needed to change out my brake and CVT fluid as well. My adviser Johnny Lam came out masked up but with a friendly greet! I explained to him the situation and he listened to what I had to say. I always do my own research before coming to see a mechanic shop and I appreciate advisers who have real technical knowledge rather than sales first mentality. He even insisted I did not need to replace my ECT but I wanted a peace of mind so I asked for it done anyways since I already bought the parts. I appreciated Johnny's honest feedback and did not try to up-sell me additional services. Overall this was my first time at Steven Creeks Honda; I like the atmosphere and customer service so far. I would definitely considered my next service here. More

We were extremely happy with the service that we received. We started by emailing multiple dealerships and Honda of Stevens Creek responded almost immediately and was very responsive. With a couple received. We started by emailing multiple dealerships and Honda of Stevens Creek responded almost immediately and was very responsive. With a couple emails and a quick phone call we agreed to purchase a new Honda. When we arrived at the dealership all the paper work and vehicle was awaiting us and after a test drive the car was sent for detailing. With in a couple hours from the initial email we were driving off the lot in our new vehicle. The salesman was great, very responsive, no nonsense and straight to the point. Buying a new car is usually stressful but this was not, would absolutely recommend buy from Honda of Stevens Creek looking for a Honda. More

Excellent service from Johnny C. Lam Johnny did an excellent job. Because online scheduling site didn't have any spot available, I talked with Johnny over the phone and he helped me enabl Johnny did an excellent job. Because online scheduling site didn't have any spot available, I talked with Johnny over the phone and he helped me enable it. Johnny customized the type of service which were crucial for my car. Within two-three hours, car was ready. Johnny's team is really customer driven and paid attention to details. Will come back next time. More

They did great on my oil change & giving me a new battery for my car!!! I was satisfied with the service & they even gave me a ride home & picked me up after service was done. for my car!!! I was satisfied with the service & they even gave me a ride home & picked me up after service was done. More

Resolving an Issue On a previous repair visit, my wife did have not a great experience and Rick reached out to us. when i brought my CRV in again, Rick and Jeff helped m On a previous repair visit, my wife did have not a great experience and Rick reached out to us. when i brought my CRV in again, Rick and Jeff helped me out and were friendly and efficient. More

Dealership was clean and professional in appearance. Pedro was very informative and pleasant to work with. He explained all the functionality of the car in detail. He is a great asset to your company. Pedro was very informative and pleasant to work with. He explained all the functionality of the car in detail. He is a great asset to your company. More

Credit to manager Amine I was visiting a friend in San Jose and decided to test drive 3 models as I wanted to buy a smaller car. The Honda dealership in San Francisco, only I was visiting a friend in San Jose and decided to test drive 3 models as I wanted to buy a smaller car. The Honda dealership in San Francisco, only 3 blocks from my residence did not give me much attention. Perhaps, I did not appear to be a serious buyer. At Stevens Creek Honda, I was able to test drive all 3 models. It was not my intention to actually purchase a car that day, but the young salesman, Scott Lien, was extremely pleasant and patient. Answered all my questions. I made the decision to buy a car on the spot!! I found the whole dealership very well run and the employees are supportive of each other. The manager Amine Kedir was informative, attentive, convincing and gave me a decent discount. All the paperwork was processed efficiently and by Phillip Nguyen. Even though I was at the dealership for 5 hours and missed my lunch, I am very glad to drive off the lot with my new 2020 Honda Insight Hybrid Touring model. More