Honda of Stevens Creek

Super friendly purchase experience We recently purchased a new 2019 Odyssey. Phil Ha responded to my email query and worked with him on the purchase. He was super friendly to deal with We recently purchased a new 2019 Odyssey. Phil Ha responded to my email query and worked with him on the purchase. He was super friendly to deal with and made things very clear and transparent. Overall - Phil Ha has provided an outstanding purchase experience, I would highly recommend him if you're looking for a gentle/professional sales person. On the dealership side, everything was good, but the finance person was little pushy. Now-a-days the extended warranty prices are available online, I am not sure why these folks are still pushing buyers to buy the extended warranties at a ridiculously higher price. We brought the car for $47000, I requested the finance person to provide an envelop to keep the purchase paper work, he said no cover/envelop and simply stapled the papers and gave it to me. It was a rainy day, I struggled to take all the papers to my car without making them wet. This issue looks silly but this gave a feeling of unprofessional behavior. More

Good service He was very professional, nice and friendly. He helped us to get through all process. I had been looking for new car and good price. He was helpful. T He was very professional, nice and friendly. He helped us to get through all process. I had been looking for new car and good price. He was helpful. Thank you. More

Oil Change When I arrived at the dealership, I was helped right away. My service person was super friendly and addressed all of my concerns on the spot. I really When I arrived at the dealership, I was helped right away. My service person was super friendly and addressed all of my concerns on the spot. I really appreciate the hard work. More

A positive engaging experience I was very much satisfied with the service provided right from test drive to delivery. The staff were very transparent with their operation, and were I was very much satisfied with the service provided right from test drive to delivery. The staff were very transparent with their operation, and were regularly updating me when I had to wait for the delivery of my requested color. More

Welcoming I came to Honda on Steven’s creek last minute, but Sam was willing to help me as much as possible. He had such an amazing heart and made the buying pr I came to Honda on Steven’s creek last minute, but Sam was willing to help me as much as possible. He had such an amazing heart and made the buying process as simple as possible for me. He was very informative and knowledgable regarding car choice which was super helpful for me. The environment was definitely welcoming because of how passionate he was. I would definitely come back in the future. More

My New Honda The customer service I received from Honda of Stevens Creek was excellent. There was no pressure to but a car. Tony Chang was very helpful and infor The customer service I received from Honda of Stevens Creek was excellent. There was no pressure to but a car. Tony Chang was very helpful and informative when I got my new Civic Si Coupe. He made the car buying process very easy and I would highly recommend this dealership. More

Recall The service was timely and I got updates on my car. The auto body shop they recommended for maintenance on my car however was not as good. The service was timely and I got updates on my car. The auto body shop they recommended for maintenance on my car however was not as good. More

Great Service with No Hassles Naresh Doshi provided a thorough service with little to no hassle. He was very receptive and extremely friendly. He made sure I was aware not only of Naresh Doshi provided a thorough service with little to no hassle. He was very receptive and extremely friendly. He made sure I was aware not only of every feature regarding the vehicle, but also about some of the things you may not consider about the whole process. Always transparent and cordial. Phillip also presented a friendly service, going over some of the paper work and suggesting and explaining the available options effectively. I definitely recommend working with both and the dealership overall. More

Had the car we wanted and we got the car we wanted. We researched on-line and found the exact car we wanted was available at Honda of Stevens Creek. It was a new 2019 Honda Odyssey with the color, inte We researched on-line and found the exact car we wanted was available at Honda of Stevens Creek. It was a new 2019 Honda Odyssey with the color, interior, and package that we needed. It was not the top of the line, but fit our budget and timeline. When we showed up, we told Daniel what we were looking for, he immediately found it in the inventory, but it was off-site at their storage lot. Shortly thereafter, he got it on site, and we were able to see the car and then buy the car. Everything went very smoothly, and we learned a lot about all the new features in these modern vehicles. First new car we've bought in 15 years. Won't be the last. More

Pleasant people made oil change easy I went to this dealership for an oil change. CD walked me through the different options and offered his own recommendations. Once I made my selection, I went to this dealership for an oil change. CD walked me through the different options and offered his own recommendations. Once I made my selection, he walked me over to the waiting area, as I had never been to this dealership before. The oil change was quick, and the free coffee and donuts were a big perk. A smiling CD then picked me up from the waiting area and explained all the paperwork patiently. Everyone I interacted with at this dealership was very pleasant and polite. Retrieving my car took less than 5 minutes. It was a stress free trip from beginning to end. More