Honda of Stevens Creek

Good experience for the most part. The salesman Brandon Lee Desouza was excellent. He was knowledgable and passionate about the products, listened very well to our requirements and fo The salesman Brandon Lee Desouza was excellent. He was knowledgable and passionate about the products, listened very well to our requirements and followed through with all aspect of the negotiation, delivery and after delivery promises. Further the negotiation part of the process went smoothly and efficiently. My biggest hangup was with the financing department that required a credit check to take a personal check. Given that I have all my credit locked, and I only wanted to unlock it for a few minutes so they could verify it proved to be difficult for the Stevens Creek process. Experian has a option that allows me to give a one time use password to a creditor to check my credit and then Experian immediately re-locks my credit. In todays environment it is critical to install every possible way to protect your identity. Stevens Creek Honda needs to add this feature to their process. They should also focus on reducing the time it takes to negotiate and process a sale. More

service dept is great Great service was done on my 2013 honda civic. A tough very intermittant problem with the main PCM computer module was fixed with many hours of troubl Great service was done on my 2013 honda civic. A tough very intermittant problem with the main PCM computer module was fixed with many hours of troubleshooting by technician Tino. My normal non- Honda mechanic could not pin down the problem but Tino went so far as calling me to go on a 40 min test drive with him to try to get the failure. Finally after 2 more days it acted up when he drove it yet again. Turns out it was a computer covered by the California 8 year/80K smog component warranty so the whole repair was at no charge. Tino went beyond the call of duty and so did Jeff the service writer. I will buy my next Honda from this dealer! service is everything. H. Sund More

Great experience with purchase Phil Ha made it very easy and smooth throughout the process of purchase. I would recommend Honda of Stevens Creek for the purchases. Thank you. Phil Ha made it very easy and smooth throughout the process of purchase. I would recommend Honda of Stevens Creek for the purchases. Thank you. More

Excellent Customer Service! Cuong Dang was very friendly and knowledgeable. He understood what I needed done and kept me advised throughout the process. The waiting room was well Cuong Dang was very friendly and knowledgeable. He understood what I needed done and kept me advised throughout the process. The waiting room was well organized and refreshments plus snacks were available. More

Recent purchase at Stevens creek honda Jose was very acknowledge about all the features of my new accord. After singing the contract, it was already very late, and I believe I was the last Jose was very acknowledge about all the features of my new accord. After singing the contract, it was already very late, and I believe I was the last customer there. He was very patience to explain all the deatails technologies of the vehicle, including all the fuctions of the remote control of car key, to all interior setting of the car. He also answered all my questions and set up everything with me. He surely a professional team member. More

Absolutely awesome Long was extremely professional , courteous and knowledgeable. Very honest and friendly , gave a very good approximation of what was going to be perfo Long was extremely professional , courteous and knowledgeable. Very honest and friendly , gave a very good approximation of what was going to be performed on the car. Went above and beyond and took care of my car. I would request Long every time i got to Stevens creek Honda. Thank you, A+ for an awesome service and job well done. Regards Niket More

Excellent Service Long provided services and Q&A which we have asked. We cannot ask more! He is very friendly and knowledgeable, and more important with patience. De Long provided services and Q&A which we have asked. We cannot ask more! He is very friendly and knowledgeable, and more important with patience. Definitely recommend! More

Service He was a great guy who knows his job very well. Very courteos, knowledgeable ,friendly and a honest person. We will be recommending this guy to my fri He was a great guy who knows his job very well. Very courteos, knowledgeable ,friendly and a honest person. We will be recommending this guy to my friends and relative everytime they need sercice. More

Good Service I went in for a basic maintenance appointment and things went smoothly. C.D. was very professional and friendly. My service was completed in a time I went in for a basic maintenance appointment and things went smoothly. C.D. was very professional and friendly. My service was completed in a timely fashion. More

So far best car buying experience! We have purchased quite a few cars over the years and this was by far the most relaxed buy. There was no push or force and we felt that all our questi We have purchased quite a few cars over the years and this was by far the most relaxed buy. There was no push or force and we felt that all our questions were answered. Richard was the best! More