Honda of Stevens Creek - Service Center

Sales services of Honda I bought my Accord in 2012 in Austin and moved here couple of months back. I was worried that the dealership wouldn't treat me well...since I was not I bought my Accord in 2012 in Austin and moved here couple of months back. I was worried that the dealership wouldn't treat me well...since I was not THEIR customer. I called to make an appointment a week later and end up talking to Maya and she said we can get you in today if you like. I said well I need a loaner though, and she said no problem come by whenever is convenient for you! It was a pleasant shock for me.... service complete + wash & vacuum and I was very satisfied with their work & the level of customer service. More

Nice Services My rating for Honda Steven Creek would be definitely 5 out of 5. I just visited them last week for my daughter’s car with some issue in the wheel. I t My rating for Honda Steven Creek would be definitely 5 out of 5. I just visited them last week for my daughter’s car with some issue in the wheel. I thought that it has to be replaced but luckily it was not the case. Maya is a friendly and honest girl – she will tell you if you DON'T need to replace something yet. And moreover they remember their customers and their cars visit to visit. Thank you very much. More

Highly recommending for service I have a Honda CRV, and I was not sure where to take my vehicle for good service in the city as I just moved in this city few months back. A friend r I have a Honda CRV, and I was not sure where to take my vehicle for good service in the city as I just moved in this city few months back. A friend recommended this place, and I am so happy I went. Thomas was the man who helped me with all things I need to get it fixed. Further I highly recommend this place to everyone. They also able to offer rides and pick ups in the immediate area which is especially nice. More

Honda of Sevan Creek The professionalism was superb!!! The atmosphere felt genuine. My salespersonMaya was truly amazing in giving details about my vehicle in which I did The professionalism was superb!!! The atmosphere felt genuine. My salespersonMaya was truly amazing in giving details about my vehicle in which I did my research for. The price was feasible to meet your needs. I truly recommend purchasing your vehicle with them. I would definitely give 5 stars. Thank you for all your assistance in making my decision easy and comfortable. More

Honda of Sevan Creek This place has great customer service and loved the clean environment.. Our dealer, Maya, was a very genuine and helpful person. After comparing quote This place has great customer service and loved the clean environment.. Our dealer, Maya, was a very genuine and helpful person. After comparing quotes with other dealers, I had to come back here because of the treatment we got. Plus the price here is unbeatable, and our sales person was very honest. The price she calculates is the final, out-the-door price you'll be paying. No gimmicks. No hidden fees. I would definitely recommend my friends here. More

I was afraid to take my car in because people have tried to sell me a lot of stuff in the past at other places, but Thomas my service person kept me informed the whole way through. I felt like a I made an to sell me a lot of stuff in the past at other places, but Thomas my service person kept me informed the whole way through. I felt like a I made an informed decision and that makes me feel more comfortable about coming here in the future. More

Just bought a 2014 Pilot. Love it!!! The sales experience was great. Had a small issue with my phone pairing to the car. Went back into the service department and they had tech come out and help me set up my was great. Had a small issue with my phone pairing to the car. Went back into the service department and they had tech come out and help me set up my phone. They were all so happy to help. Great dealership! More

I went to maintain my car last week and asked them to fix my front wheels brake because I heard the 'gigi' sound when the car was moving. They finally charged me almost $1000 for only the brake repair, not i my front wheels brake because I heard the 'gigi' sound when the car was moving. They finally charged me almost $1000 for only the brake repair, not including the maintenance expense. I, of course, didn't let them do the repair and brought the car to a repair shop which only charged me $109. Don't you see the difference? Don't go there !! If you really need to, don't trust them at all, use your own common sense and judgement to offer them the work. If they see you accept their advice, they will be very greedy and give you all nonsense, unfair quote. More

I had driver side seatbelt problem with my honda accord 2004. I brought my car to the dealer located on steven creek and met Dann(forgot his last name)on Tuesday. I removed the seatbelt from the car and h 2004. I brought my car to the dealer located on steven creek and met Dann(forgot his last name)on Tuesday. I removed the seatbelt from the car and handed to him. at first he told me that honda will not cover because I removed it from the car. he took my seatbelt go around the shop and ask for someone approval. He came out and told me that honda will cover it. So, he made appointment on Wednesday and also ordered part for me. I showed up my appoinment hoping to have my seatbelt replace. Dann was off on that day so I end up meeting this guy (I totally forgot to get his name). he looked at me and said "NO..NO". we won't fix if you remove the seatbelt from your car. he made the big deal out of it and yelled around the shop. he talked to all the big bosses at the shop about my case. I told him that I will come back to see Dann because he was taking car my case. So, I went home and coudn't wait to see Dann. I came back on Friday and met Dann. I beleive he was prepared and ready to deal with me. I came in and explained to him about my case. all he told me is that "Honda will not cover your seatbelt". I was shocked but I didn't make big deal, I just want to get over it. So, I dealt with him that I want to buy the seatbelt if he can give me discount. He was ok and sent me to cashier. So, I ended up pay $150 for my seatbelt. I thought that was it and would not deal with these guys anymore. I coudn't beleive when I put the seatbelt in my car, the sensor is not working at all. I went back to the dealer and ask for exchange. They didn't even let me exchange or refund. I didn't even know the part is a non-refund item prior my purchase. I ask Dann if he could proof the part is good then I will happyily leave the store. He told me that Honda doesn't need to prove it and gave me all cappy lectures and asked me to pay $150 to diagnose my car if I want to fix the sensor. I have to pay $300 to fix my seatbelt. this is rediculous. I don't how honda doing business with those unprofessional customer service. All I can say "IF YOU NEED SERVICE FOR YOUR CAR, THIS IS NOT A PLACE TO GET THE SERVICE" More