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Honda of Tenafly

Tenafly, NJ

4.8
3,842 Reviews
Honda of Tenafly REAL Benefits and REAL Value to our customers. 1) Security - The Security of our "DRIVE & DECIDE"tm 10 Day Risk-Free Used Car Money Back Guarantee & our "DRIVE & DECIDE"tm 48 Hr. Risk-Free New Car Money Back Guarantee. Exclusively available ONLY at Honda of Tenafly. 5) VALUE - Our competative pricing structure offers our customers real values you can trust. We don't "Hook" you with false cheap price quotes just to "REEL" you in and then surprise you with additional hidden fees. 1) EXPERIENCE - D&C Auto Group is family-owned since 1932. We are the first Honda dealer in New Jersey. Our experience helps us understand your needs better. 2) TRUST - Over 70% of our business is repeat and referral customers. That's twice the national average for car dealers. Our customers know we are straight-forward with no highway games or tricks. 3) EASY - Our low-pressure, no-nonsense business ethic ensures our customers a faster, more pleasant experience without the fuss. 4) PEOPLE - Any business is only as good as its people. Honda of Tenafly is fortunate to attract and keep some of the best people in the business. Our employees have worked here an average of 12 years, some as long as 30 years. Customers get better service from people that know them and care! "Welcome to your Comfort Zone!"
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28 County Road

Tenafly, NJ

07670

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Showing 3,842 reviews

March 05, 2013

It was a pleasure buying a car at Honda of Tenafly. I dealt with Frank LaRocca in sales, Harry Sagong in financing and kathy Amano at the reception desk. They were not only professional but really nice p More

by rnassr2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Amano, Harry Sagong, Frank LaRocca
March 05, 2013

I brought my mom's 2000 Accord in for an oil change and knowing I'd have time on my hands, went back to the salesman i almost ran down on my way in and asked him to take me on two test drives. He kind More

by eek51669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbie Rosario Jr.
March 04, 2013

In looking for a new car, I stopped at Honda of Tenafly to peruse their selection. I walked in and was greeted by Herbie who made the car leasing process as simple as can be. From him, I leased a Honda Pil More

by GregSaperstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbie Rosario Jr.
March 03, 2013

This is the 4th vehicle I have gotten from Tenafly Honda. I would not use any other Honda dealer. This time I purchase a preowned certified Honda. Herbie Rosario was excellent in handling the purchase for me More

by kenmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbie Rosario Jr.
February 27, 2013

This is our third car that we have either purchased or leased from D & C Hond & it is our second time dealing with Kristen. We have found her to be friendly and honest. She is knowledgeable about all are More

by GershonKravetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 27, 2013

I was very satisfied with the level of service and attention I received from Herbie. I never felt rushed or pressured, and was able to get the vehicle I wanted on the day I walked in. Herbie took the More

by treefrog2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbie Rosario Jr.
February 24, 2013

We were very excited about the fact they had the model we were looking for and they offered a fair trade and decent price. That it where the experience fell apart. They proved to be totally incompentent in o More

by JoeTrilling
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Holmes
February 24, 2013

muy agradesido con el trato i la amabilidad de el caballero herbie rosario me esplico todo corecta mente este dealer lo recomendaria a cuarquier persona que dese comprar un veiculo gracia herbie mi p More

by ederneli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
herbie rosario, Herbie Rosario Jr.
February 22, 2013

This dealership sucks! They have a live chat feature, I ask for information on a specific vehicle that I am looking to purchase before their deal ends on March 4th and they are unable to provide me with th More

by HondaPilotchick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marissa - Live Chat
Mar 11, 2013 -

Honda of Tenafly responded

I am very sorry that you did not receive the high level of service that our reputation is built on. In an effort to offer greater convenience to our customers, we employ a third party chat program manned by LIVE operators during normal business hours. They are NOT Honda of Tenafly employees nor do they work out of this location. All chat transcripts are forwarded to the appropriate and actual dealership employees to provide the answers the chatter requested. I’ve launched an investigation into their procedures in an effort to improve customer experience. Additionally, we work hard in hopes to offer every customer a high level of service and transparency. If you offered us another opportunity to earn your business, I would ensure a manager was directly involved to guarantee your satisfaction. I welcome your call to discuss your experience further. You can call me at 201-569-5515. Drive Safe, Arthur McCracken Internet Client Services Manager Honda of Tenafly

Mar 12, 2013 -

HondaPilotchick responded

Beware of the fake reviews that are posted here giving this dealership 5 stars. I on the other hand am a REAL customer, REAL Bergen County resident and REAL Honda Pilot owner. Check them out and waste their time getting information and then go to another dealership because I guarantee you there is a HUGE difference! For those interested the other dealerships in the area are in Paramus (DCH - they were straight up and honest from a recent phone call but I haven't physically gone in yet to discuss my lease ending, etc. their pricing over the phone was the best), Mahwah (Mahwah Honda), Hudson Honda (I haven't gone in to their location but have called on the phone and so far they are not playing games and seem to honor the corporate deals and televised commercials), Nanuet (this is where I got my Honda Pilot first time around after my first negative experience with Tenafly Honda 3 years ago). These are the dealerships that I know of in the area of Bergen County so for all REAL customers I hope you find this information useful. Good Luck!

February 19, 2013

Smooth transaction fom start to finish. By far the greatest car dealership experience I have ever had. Herbie Rosario was wonderful to work with. I would recommend this dealership to anyone. More

by Blondiej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbie Rosario Jr., Harry Sagong
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