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Honda of Tenafly

Tenafly, NJ

4.8
3,829 Reviews
Honda of Tenafly REAL Benefits and REAL Value to our customers. 1) Security - The Security of our "DRIVE & DECIDE"tm 10 Day Risk-Free Used Car Money Back Guarantee & our "DRIVE & DECIDE"tm 48 Hr. Risk-Free New Car Money Back Guarantee. Exclusively available ONLY at Honda of Tenafly. 5) VALUE - Our competative pricing structure offers our customers real values you can trust. We don't "Hook" you with false cheap price quotes just to "REEL" you in and then surprise you with additional hidden fees. 1) EXPERIENCE - D&C Auto Group is family-owned since 1932. We are the first Honda dealer in New Jersey. Our experience helps us understand your needs better. 2) TRUST - Over 70% of our business is repeat and referral customers. That's twice the national average for car dealers. Our customers know we are straight-forward with no highway games or tricks. 3) EASY - Our low-pressure, no-nonsense business ethic ensures our customers a faster, more pleasant experience without the fuss. 4) PEOPLE - Any business is only as good as its people. Honda of Tenafly is fortunate to attract and keep some of the best people in the business. Our employees have worked here an average of 12 years, some as long as 30 years. Customers get better service from people that know them and care! "Welcome to your Comfort Zone!"
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28 County Road

Tenafly, NJ

07670

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Showing 3,829 reviews

February 06, 2012

From the moment I walked thru the door until the moment I drove away the service was exceptional. Herbie Rosario was absolutely perfect! Professional, funny, honest, every characteristic you can imagine th More

by Cece*
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herbie Rosario , Herbie Rosario Jr.
February 06, 2012

Easy to work with Stephen. Very amenable to our needs. Great after purchase follow up. Not pushy and just a very comforting attitude in buying a used car. I wish our trade in pricce was a little better. More

by jnodpc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Steele
February 06, 2012

I've been a customer for over 13 years. Finding a reliable dealership where the quality of service can be trusted is what led to my ongoing relationship with Honda of Tenafly. When it came time for More

by ava8588
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Randall
February 03, 2012

Jerry and Kristen were both extremely friendly, welcoming, and expertly knowledgeable. Buying a car can be a nerve-wracking experience, but this recent experience, and also my purchase experience 5 More

by bpayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Holmes, Kristen Tedesco, Jerry Holmes
February 01, 2012

I purchased a 2011 Honda Civic from Herbie a little over a week ago. I must say that after going to 4-5 different dealerships, I found Honda of Tenafly to be the best - both in price and customer service. More

by playerlac
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herbie Rosario, Herbie Rosario Jr.
January 30, 2012

I worked with Stephen Steele on this New Auto Purchase. It was the most professional and efficient process of obtaining a new vehicle I have ever experienced. Stephen was informative and available to answe More

by melammoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
January 25, 2012

There was a problem with my seltbelt/airbag system and the seatbelt restraint kicked in while I was driving and my airbag light went on. We read the manual and it said the SLS system was a lifetime warre More

by PhylliRose
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
An anonymous Service Advisor
Jan 27, 2012 -

Honda of Tenafly responded

I am sorry to hear about your experience and dissatisfaction with our service & sales departments. Honda of Tenafly succeeds and excels almost entirely from repeat customers and their referrals. So, even one disappointed customer cannot be afforded or tolerated. I shared your review with our director of service, Robert Brislin and General Sales Manager, Donald Dwan. Mr. Brislin hopes to speak with you soon to get more details on the incident and to help rebuild your confidence and trust in Honda of Tenafly. What is the best method for us to contact you? Sincerely, Arthur McCracken Internet Client Services Manager Honda of Tenafly 201-568-7000

January 24, 2012

Honda of Tenafly was friendly and showed me the vehicle I was interested in. There was no pressure; Mark was patient, knowledgeable and helpful in demostrating the vehicle to us. Overall, it was a great expe More

by rksveLLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark W. Randall
January 23, 2012

Just took delivery of my used Honda Pilot today. I couldn't be happier with the transaction or the car! Jerry was very extremely helpful and knowledgeable. He knew evry function and componet of the ca More

by msholmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Holmes, Jerry Holmes
January 20, 2012

My wife and I leased a new Honda CRV 4WD from Kristen @ My wife and I leased a new Honda CRV 4WD from Kristen @ Tenafly Honda (D&C Honda). Our experience with her was an excellent one. We were able to get More

by gtyska
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Tedesco
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