Honda of Tenafly

I am very happy with D&C Honda. Richard Knel greeted me with a smile and knowing it was a very cold day he offered me a cup of coffee! I gladly accepted and proceeded to chat with him. Richard was very kno with a smile and knowing it was a very cold day he offered me a cup of coffee! I gladly accepted and proceeded to chat with him. Richard was very knowledgeable, easy to deal with and not once pressured me into doing something I wasn't happy with. He walked me through the new line up of cars and in detail explained every single feature of all cars. He also showed me the lot with all the assortment of certified used cars. I felt the level of service was great and very attentive. I then explained to him exactly what I was looking for and he found something that fit my needs perfectly, not only model preference but fit my budget also. I'm psyched about my new Pilot! I would highly recommend to anyone looking for a car to go to Richard. Thank you Richard and Thank you D&C Honda!! More

I highly recommend D&C Honda of Tenafly. I was first impressed by how quickly we were greeted when we arrived at the dealership. Our salesman, Douglas Daniele, was knowledgeable, friendly, and efficien impressed by how quickly we were greeted when we arrived at the dealership. Our salesman, Douglas Daniele, was knowledgeable, friendly, and efficient. He went through a complete description of the features on the different models. When we decided on a model we were interested in he then took us on a test drive. We were sold in the first three minutes. The engine was quick and powerful, the ride quiet and smooth, and the steering agile. After that the paperwork was a breeze. Douglas Daniele was top notch and very low pressure throughout the process. He made what could be a stressful experience into a very positive and relaxing one. Five stars to our salesman and five stars to the dealer!! More

I would like to say, THANK YOU to D&C Honda for making my car buying experience a wonderful experience. Jerry Holmes, the gentleman that sold me my car is a wonderful man. When test driving a few of the car buying experience a wonderful experience. Jerry Holmes, the gentleman that sold me my car is a wonderful man. When test driving a few of the cars, Jerry, was very knowledgeable of the car and explained to me about them and answered all my questions and then some. He went above and beyond. While test driving, I mentioned that I wanted an automatic starter in my next car and that I would have one installed if the one I was going to buy didn’t have one. Out of the 3 cars I looked at and not knowing that the car I was looking at, had one already installed, he surprised me by starting the car when I was getting ready to drive off the lot. The fact that he didn’t want me to make my decision based on the automatic start shows that he cares about how you make your decision to buy what. There was no pressure to buy one over the other. No pressure at all. It was truly a pleasant, no pressure buy for me! My mother was with me at the time of the purchase and was impressed by the overall service and she is now talking about buying a new car and will be coming to D&C Honda. Thanks again for a great experience! More

I was told my car would be in the shop in 15 minutes and that I could wait in the waiting room and I would be called when the car was ready. I waited 1 hour and then asked if my car was ready and was told that I could wait in the waiting room and I would be called when the car was ready. I waited 1 hour and then asked if my car was ready and was told that my car was next to go in the shop, and then it would take still another 1/2 for service. When I complained to the customer service desk they were very nasty. This is not the first time that the customer service department was rude. Another time I brought my car in because a yelow light went on and was told there was nothing wrong with the car. This was even after I complained that the car was not running right.I brought my car then to another Honda dealer and was told I needed a new transmission and it was under waranty. D & C Honda service has gone steadily down hill and when I discuss this with my friends and neighbors they all agree that something is different and not in the good way. More

It was my first time to purchase a car and I didn't have deep background in it. The dealer shop provided the best quality car suggestions and recommendations for a novice like myself. I was very content wit deep background in it. The dealer shop provided the best quality car suggestions and recommendations for a novice like myself. I was very content with their friendly and honest attitude and service. I will recommend this dealer to my friends. More

It was one of the best experience that I have ever had in purchasing a car, My sales person was extremely knowledgeable and helpfull in the transaction. It was a pleasure in dealing with the understanding purchasing a car, My sales person was extremely knowledgeable and helpfull in the transaction. It was a pleasure in dealing with the understanding of a female sales person rather then dealing with some of the rather abusive tactics of some salesmen. The serice in the finance department was also very efficeient. I don't usually take the time to rate a purchase but in this case, I was so satisfied with my whole experience at DC Honda that I felt I had to. More

I had to lease a car since my current lease was about to expire. I read about this dealer in DealerRater and of an excellant sales person named Kristen. She was everything that was written about her and mor expire. I read about this dealer in DealerRater and of an excellant sales person named Kristen. She was everything that was written about her and more. Kristen did not rush me and got me a great deal on my car. Not only that but I had to somehow get my old car back home which is around a 20 minute trip from the dealership. She drove my car back for me without hesitating even though she could have lost some buiness. She also took care of everything with my insurance company and my old car's bank. The business manager was also very friendly and helpful, explaining each paper I signed. Honda does not have any fee when you return a leased vehicle. I definitely recommend this dealership and Kristen. More

We definitely highly recommend Tenafly D and C Honda. We definitely highly recommend Tenafly D and C Honda. The dealership is bright, clean, comfortable and everyone we encountered, from the sales people We definitely highly recommend Tenafly D and C Honda. The dealership is bright, clean, comfortable and everyone we encountered, from the sales people to the finance people to the service people were friendly, professional and knew exactly how to get things done quickly and efficiently. Frank LaRocca handled the purchase of our new Honda Odyssey in a way that made it a pleasure to make a great deal and drive away in our spotlessly clean, beautiful new van. From the motor vehicle stuff,to the insurance matters, everything was done for us and organized perfectly. Truly an excellent car-buying experience in every way. More

I def recommend this dealership to everybody. If you really want excellent service this is the place to go. Everything I wanted and more. Kristen was my sales person who helped me. Kristen is the only really want excellent service this is the place to go. Everything I wanted and more. Kristen was my sales person who helped me. Kristen is the only female sales person in Honda.. Which pleased me as a female. I was so pleased with everything she offered me. She is the bestsales person I every came across. Kristen was def not your typical sales person. Kristen sat down with me and made sure that I was happy with everything that she showed me. I have to say her service was excellent. If you decide that you want to go to this dealership ask for Kristen Tedesco. You will be very pleased with her asst. Kristen def made me feel at home and also as a friend. She even offered for me to call her and to go over the car again if I needed help. Thank you Kristen for all your help I am extremly happy with my car. Caroline More

I would reccomend this dealership to anyone looking for a great car, at a great price! The staff there is excellent at what they do and extremely professional! Their Sales and Service staff is knowlegable, f great car, at a great price! The staff there is excellent at what they do and extremely professional! Their Sales and Service staff is knowlegable, friendly, and the quality of their work is outstanding! Appointments for service on my vehicle are scheduled promptly and the turn around time for getting my car back is always quick and accurate! If you are shopping around just to compare prices or know exactly what your looking for, then D & C Honda of Tenafly can't be beat!!! More