Honda of Tenafly - Service Center

I am tired of waiting at Honda of Tenafly I took my car in for an oil change. The last time my husband took his car in for a recall, they had told him when he got there that it would take a l I took my car in for an oil change. The last time my husband took his car in for a recall, they had told him when he got there that it would take a long time and that he should take a ride home, which he found really annoying. . When I arrived with a 1:00 appointment, I told my serviceman what had happened and asked if there would be a wait. He said it might take 1 1/2 hours. At 2:47, my car was finally ready. When I went to pay, I was told that the coupon I had for $29.95 was only for old cars and I would have to pay $34.95. I don't need to go to Honda of Tenafly for bad service. I can go to any oil change place and have tit done in 15 minutes. More

Always a GREAT Experience What I like most about Honda Of Tenafly is they not only perform the service you requested but they also thoroughly check your car and let you know ab What I like most about Honda Of Tenafly is they not only perform the service you requested but they also thoroughly check your car and let you know about any problems that may need immediate attention now or in the near future. Having an older car, this is very important to me. Steve Simko the service manager is always available for help if needed to quickly resolve any problem that may arise. Ritchie Markovski has also been very helpful when needed. More

Made the Recall Service Very Painless I have a used Honda that needed a Recall service done. I have not used this dealership before and for a simple recall service they really took care of I have a used Honda that needed a Recall service done. I have not used this dealership before and for a simple recall service they really took care of me, complete with a very quick shuttle service back and forth to work. Thanks Rich and your team! More

service is dept is the reason to stay at honda of tenafly Our experience at Honda of Tenafly is always positive, from sales to service, but the service dept is the main reason we stay, Richie, Daniel along wi Our experience at Honda of Tenafly is always positive, from sales to service, but the service dept is the main reason we stay, Richie, Daniel along with svc manager Steve make it the best. Al L the mechanic is the best! Keep these people and we will stay customers. More

crv maintenance Left my car for an oil change and maintenance check. When I came to pick it up, waited 25 minutes for my car, from the time someone told me it would b Left my car for an oil change and maintenance check. When I came to pick it up, waited 25 minutes for my car, from the time someone told me it would be brought around front. I think they need more help! More

"quick oil change" Me: Hi I have a service appointment for today and also would you please take a look at my front wheels, I feel a rattle one I brake. Service rep: Me: Hi I have a service appointment for today and also would you please take a look at my front wheels, I feel a rattle one I brake. Service rep: sorry sir you would need to make an appointment with a service specialist, the oil change is handled by our "Express Team". Me: that's fine I can't stay too long. Service rep: ok sir, it should be ready in about 2hrs, because we are backed up. Me: yikes! I hate to see what the regular teams turnover is like Keep in mind that, later on, went to sit in a empty waiting room. Where the heck where all these people getting their oil changed by the "Express Team" More

Bad service. Low safety standarts Took my car for oil change and tire rotation service. While conducting a tire rotation they left the rear left wheel loose. The wheel fell of when I Took my car for oil change and tire rotation service. While conducting a tire rotation they left the rear left wheel loose. The wheel fell of when I left dealership. Thank god nobody was Injured. This is a safety hazard that people should be a ware of. You think you have a peace of mind when you do service at dealership.... Apperntly they dont know what they are doing. Be careful. More

Service & Sales My wife & I have purchased a number of cars at D&C We highly recommend the dealership & the Honda's. We have consistently found that the service dep My wife & I have purchased a number of cars at D&C We highly recommend the dealership & the Honda's. We have consistently found that the service dept is very professional & they go the extra mile to resolve any problems that we have had. We are a loyal D&C family & expect to remain for many years to come. More

In addition to the $385 I spent to have a cylinder lock changed I was told by Ritchie that it would cost another $375 to fix the remote. After my negative experience with Mr. Markovski my next stop was to changed I was told by Ritchie that it would cost another $375 to fix the remote. After my negative experience with Mr. Markovski my next stop was to D C Honda to find out if the part he said I needed existed. While at D C Honda, I asked if they would check the remote to see if it needed to be reprogramed and you’ll never guess . . . the remote works . . . and without spending the additional $375 that Ritchie Markovski told me it would cost to fix. Needless to say, I will avoid using the Tenafly Service Center in the future. More

We have had the good fortune of utilizing Honda of Tenafly for 10 years. Their service department is second to none. While everyone there is certainly very friendly and professional, Melissa Varga e Tenafly for 10 years. Their service department is second to none. While everyone there is certainly very friendly and professional, Melissa Varga especially deserves to be recognized for going above and beyond for her customers. She is always friendly and professional while providing expert support. Melissa sets a great example for everyone working in any service industry. More