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Honda of Tenafly - Service Center

Tenafly, NJ

4.4
123 Reviews
Call Service Center (551) 230-2563

123 Reviews of Honda of Tenafly - Service Center

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March 05, 2025

Great service Especially Brett service writer was kind n very helpful I recommend this dealership all my friends. More

by Hchung0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ansoni Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 24, 2025

Fantastic service department. Ansoni Romo, service advisor, was very courteous and had the service completed as promised More

by cthemax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ansoni Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 23, 2025

I. Received a recall on my 2018 Honda CRV. Made an appointment, took it in and it was completed 👍 successfully. The people at D & C Honda were all amazing and professional. More

by Rczjaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Ciffone
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February 20, 2025

They are very accomodating and explained to me all they have dane to the car after the service. They also answered all my questions. Keep up the good work Honda tenefly. Thanks you!!! More

by Noel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
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February 17, 2025

Great and excellent job and they're the most efficient and reliable Honda Dealership within the enclave. Will recommend them any day More

by frankadzasu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ansoni Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 11, 2025

Excellent service with a smile. I have no complaints on my end as the employees were very communicative and did their respective jobs to a "T". More

by Ri.Heron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Ciffone
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October 14, 2024

If I could give their Service Department “0” stars I would. They are unprofessional, disorganized, there is NO oversite btwn SVc Mgr and Technician. They are not TRUTHFUL. STAY AWAY!!!!! More

by MOIRACSULLIVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett O'Connor
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

MOIRACSULLIVAN responded

You have my information, it’s in your dealer system. Don’t LIE. It’s all there. And I will continue to seek reparations for your dealers inadequacies. Do you want me to upload all of the PDFs with service history, as well as all of the discrepancies as well as lack of Manager oversight with regards to mileage multiple times. Wonder what Honda Corp would think as well as how this would impact your MDF funds. I should have received a call when I left there in June. You are only responding now as I am writing reviews as you so mistakenly have had Michelle Pincay reach out to me to sell my car back to get into a new one and then Jaylynn today to schedule a recall service. I am a widow - trusted you ans I should not have. Honda of Tenafly is the worst. My family bought the first CRX from you. Then an Accord, then 2 Honda Civic hatchbacks - back then you were the dealer - customer service was paramount. Then I bought the Honda Civic Sport Coupe for my boys and it has been in your shop over and over again and your service team is incompetent at best. So YOU call me. And stop lying you and Michelle Martinez have my records. She texted me today.

Oct 15, 2024 -

MOIRACSULLIVAN responded

I look forward to hearing from you tomorrow. I truly hope that Honda of Tenafly and The Dorf family do the right thing.

October 20, 2023

Thank you so much for your wonderful service. We appreciate the you helping us.. God bless you !! More

by vilmaaustero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalen Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2023 -

Honda of Tenafly responded

Hello, Vilmaaustero, and thank you for this wonderful five-star review! We are thrilled our Service Team provided helpful services during your visit. Please reach out to Honda of Tenafly if we can be of any further assistance.

August 16, 2023

Did a cooling system flush i didn't ask for Did a brake fluid flush i did not ask for %507.00 of ____ i didn't ask for More

by slow386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Louis
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June 05, 2023

Arnold was very easy to work with He was understanding of our needs and explained everything about the car to us . He was patient and did not try to rush the sale. There was no pressure, just a helpful an More

by ajkimnj
Recommend Dealer
Yes
Employees Worked With
Arnold Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2023 -

Honda of Tenafly responded

Hello, we appreciate you taking the time to leave us a five-star review. It is great to know that our team was a pleasure to work with and understood all of your needs. We aim to provide high-quality service and care every time. For any additional assistance, please feel free to contact us anytime at Honda of Tenafly.

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