Honda of Tiffany Springs

Kevin is wonderful! Kevin is an awesome Service Advisor. He is extremely polite and courteous. He explains what service my car need and works out the best plan at the b Kevin is an awesome Service Advisor. He is extremely polite and courteous. He explains what service my car need and works out the best plan at the best cost. I consider him to be honest and I highly reccommend him. More

Mike is the best I have always had great experiences with Mike. He goes far beyond what you would expect a normal person to do in that job. He is the very best!!! I have always had great experiences with Mike. He goes far beyond what you would expect a normal person to do in that job. He is the very best!!! More

Great service! Jason was extremely helpful, informative about what services needed to be completed and courteous of my time. I appreciate all the hard work at this d Jason was extremely helpful, informative about what services needed to be completed and courteous of my time. I appreciate all the hard work at this dealership! Thank you! More

Timely & courteous. Jeff Hudson was very helpful and kind. He is an asset to your company. I appreciated his help and would ask for him again. Thanks. Jeff Hudson was very helpful and kind. He is an asset to your company. I appreciated his help and would ask for him again. Thanks. More

Nothing Scary about encountering this Jason A week ago, I was nearing 200,000 miles on my 2009 Odyssey, and had the timing belt replaced and needed a tensioner as well. Then after driving anoth A week ago, I was nearing 200,000 miles on my 2009 Odyssey, and had the timing belt replaced and needed a tensioner as well. Then after driving another 2000 miles this week, I got the maintenance codes for a tune up and valve adjustment, transmission service, and an oil change and tire rotation. Since I had to work this particular Saturday, I left the van for the day. The work was completed and I picked up the van shortly before the close of business for the day. Now, the Odyssey is in tip top shape for the winter, and for the 2000 miles that I drive it weekly. I was also surprised that the final price was lower than the estimates for each of the services performed. There are so many reasons that Honda of Tiffany Springs is the ONLY service department that I will let work on my 2008 Civic and 2009 Odyssey. More

The Great Hotcakes Hoax-aka-The Phony Flapjack Flap We had just had our first cold night of the season, and I turned my heater on to get the car toasty. For years, if I smelled something like pancake s We had just had our first cold night of the season, and I turned my heater on to get the car toasty. For years, if I smelled something like pancake syrup in the car, I thought I must have an antifreeze leak and it was being burnt somewhere. I brought the car in, and service adviser Jason Fry, who had my coolant system and heating system checked out, but found nothing and sent me on my way. Three nights later, I was doing my weekly deep clean on the old Civic, and lo and behold, there on the floorboard was the McDonald's bag and left over platter with pancake/syrup residue from the day before my mysterious 'syrup smell'. It was that turning on the heater that warmed up that platter and produced the smell. Sorry, Jason. By the way, about a week later I had my 2009 Odyssey in to replace the timing belt at 200,000 miles and it needed a new tensioner as well. That service was quick, thorough, and I got a little discount as well (but I won't tell). More

Complex issue with 2013 Pilot I brought my vehicle in last week for an engine light that was on. They thought they had it repaired, but I had to return the following day after ser I brought my vehicle in last week for an engine light that was on. They thought they had it repaired, but I had to return the following day after service was completed because the light came back on. They ran the codes and it turned out to be an issue they don't see very often. Jason did an excellent job of staying in communication with me and making sure that everything was taken care of. I appreciate the friendly, excellent follow through to make sure my vehicle is in the clear of any issues. Jason also made sure that I had a loaner vehicle to use even on his day off. Mike Bair should also be commended for excellent customer service as well. Thank you! More

Super Friendly People and The Best Customer Service Ever We get the best explanation of work done and feel very safe with our Ridgeline when we leave the dealership. Thank you for your dedication. We get the best explanation of work done and feel very safe with our Ridgeline when we leave the dealership. Thank you for your dedication. More