Honda of Tiffany Springs

Excellent service in less than an hour! My 2016 Honda would not start. All systems were "dead". Roadside Assistance was called and arrived at my home as promised. Instead of a tow, the dr My 2016 Honda would not start. All systems were "dead". Roadside Assistance was called and arrived at my home as promised. Instead of a tow, the driver agreed to a jump start my car and refused a "tip". I drove straight to Honda of Tiffany Springs where I was greeted promptly and assured all my concerns would be addressed. My "faulty" battery was replaced under warranty and the tires were checked for proper inflation. The car was washed and I was carefully instructed on how to remove the information symbols on my dash, which had really annoyed me. All in less than 30 minutes and at NO CHARGE! Thank you for getting me in and out in such a small amount of time. More

regular maintenance/advice I usually talk to service advisor Mike Bair. Always polite and takes time to explain everything - no different this time - another good experience at I usually talk to service advisor Mike Bair. Always polite and takes time to explain everything - no different this time - another good experience at Tiffany Springs Honda. More

Very good service and a pleasant experience. The service I received was excellent. The wait time was short and all service was completed satisfactory. Mike is always very pleasant to deal with The service I received was excellent. The wait time was short and all service was completed satisfactory. Mike is always very pleasant to deal with and does a great job of taking care of his customers. More

None can compare We have worked with Mike for years as our service advisor and far as we are concerned, there is none better. He is efficient, kind, courteous, though We have worked with Mike for years as our service advisor and far as we are concerned, there is none better. He is efficient, kind, courteous, thoughtful, and knowledgeable. If there is a issue while your is in the shop, Mike will seek you out or call, to let you know what is going on and take the time to explain to you, what can be done as well as the cost. You will NEVER be blindsided. More

They lite up my life! By phone I was told my "DRL" light was on, because a "Daylight Running Light" was burned out! I stopped by without an appointment and it was courte By phone I was told my "DRL" light was on, because a "Daylight Running Light" was burned out! I stopped by without an appointment and it was courteously replayed, with my senior discount applied. It was a busy day so my wait for the service to be completed was a bit longer than I expected, but less than they predicted; and less than it would have taken me to drive home and back another time! Now the Daylight Running Light is bright outside the car, not inside on the dashboard. I count on Tiffany Springs Honda for all the work on my 2010 Honda! More

Great Follow Up and Friendly Service Kenny was very friendly and made me feel like a regular customer instead of a "first timer". He explained everything to me in detail; wanted to make Kenny was very friendly and made me feel like a regular customer instead of a "first timer". He explained everything to me in detail; wanted to make sure I had a ride available; and called me the next day to let me know what was happening. Although a part had to be ordered, my car was repaired in a timely fashion. Thank you for making me feel at home. More

Great customer care I felt that the staff was very considerate and went the extra mile. They even gave me a car wash for later because it was about to rain. They didn't t I felt that the staff was very considerate and went the extra mile. They even gave me a car wash for later because it was about to rain. They didn't try to pressure me beyond my budget, but just gave me options. More

Service dept worked w/ Honda because of headlight issue I had part of my headlight burn out on my 2016 Accord, and my car was just out of factory warranty, and I did not purchase the extended warranty. The I had part of my headlight burn out on my 2016 Accord, and my car was just out of factory warranty, and I did not purchase the extended warranty. The service department worked with Honda and myself to see if they'd agree to pay for a portion of this repair since it was very pricey. They got them to agree to pay 80% and I was responsible for 20%. Truly appreciate them for even making the decision to contact Honda, because they didn't have to. This is my second Accord from this dealership, and I have always had great experiences. More

Outstanding Service provider We have worked with Mike for years and have the highest regard for him. He is efficient, honest, compassionate and always willing to answer all quest We have worked with Mike for years and have the highest regard for him. He is efficient, honest, compassionate and always willing to answer all questions and make realistic suggestions to solve issues. We appreciate his advice. As a side issue, a bogus email address had been attached to our account and Mike fixed it. We don't know how that happened and looking at past receipts, it first showed up in December of 2016. The dealership could serve the customers better if they could figure out how that happened because I have not been getting these surveys so I could point out the outstanding employee that you have in Mike. More

Great Service! I came in for an oil change and Brody made sure it got done as quickly as possible - they looked pretty busy too! Would definitely recommend for every I came in for an oil change and Brody made sure it got done as quickly as possible - they looked pretty busy too! Would definitely recommend for everyone to talk to him! More