Honda of Tiffany Springs

Top Notch Service Advisor Michelle Hays was absolutely superb. I had been coming to Tiffany Springs Honda for almost 13 years. I had always received excellent, personable ser Michelle Hays was absolutely superb. I had been coming to Tiffany Springs Honda for almost 13 years. I had always received excellent, personable service from Jeff; however, several experiences with other service personnel lately were disappointing, causing me to travel a long way to Ancona Honda, where I bought my 2013 Accord. Michelle completely changed my mind about returning to Tiffany Springs. She was personable, helpful, and very customer-friendly. The purpose of the service call was to calibrate the forward-looking camera after Safelite replaced the windshield. Because the work did not require a full hour, she gave me a discount, even though I would not have known the difference. She and the technician worked hard to find out why a replaced windshield would cause my right windshield wiper to be visible, even bringing in 3 other technicians for advice--and not charging me for the time. Turns out that Safelite had used an after-market replacement. Thanks to Michelle, I felt like I was dealing with a good friend who was doing everything to ensure I left as a satisfied customer. Especially because of her (and also the persistence of the tech), I will return to Tiffany Springs for future services. She is exactly the kind of customer-oriented employee that every employer hopes to have working for him or her. More

Dealer had the vehicle and price we wanted net of trade. Purchase experience was excellent including trade-in, finding the right vehicle and negotiating price. Waiting for the vehicle to get ready, cleaned, Purchase experience was excellent including trade-in, finding the right vehicle and negotiating price. Waiting for the vehicle to get ready, cleaned, etc. took forever, but overall good experience. More

jaime did a great job Jaime was excellent and answered any questions we had. The car buying experience is always a trying one but Jaime helped us get an excellent deal on Jaime was excellent and answered any questions we had. The car buying experience is always a trying one but Jaime helped us get an excellent deal on our CRV based on TruCar's Valuation. Thankyou. More

Good Car purchase No pressure to buy! Lots of info on the cars we looked at. We are happy with the car and are sure we will enjoy using it. No pressure to buy! Lots of info on the cars we looked at. We are happy with the car and are sure we will enjoy using it. More

Purchase of 2015 Honda Pilot We went in and purchased a 2015 Honda Pilot from this dealership. At first we had some confusion about the sales tax, but they bent over backwards to We went in and purchased a 2015 Honda Pilot from this dealership. At first we had some confusion about the sales tax, but they bent over backwards to help us get into the SUV and make sure that we had a great buying experience. I would definitely recommend this dealership to anyone who is looking to get a new or used car. Great friendly staff and very helpful. More

Courteous, Professional and Competent. I was greeted as soon as I arrived. We reviewed service that was to be done while I waited. Had a cup of coffee and was on my way in about 40 minute I was greeted as soon as I arrived. We reviewed service that was to be done while I waited. Had a cup of coffee and was on my way in about 40 minutes. Before leaving, I was shown data for my car about condition of service parts including service parts that were not serviced during this visit. Always good to know. More

Horrible Customer Service I brought my 2016 Honda Pilot in for recalls and an issue with the passenger window. When I got the car back, there was a terrible window noise throu I brought my 2016 Honda Pilot in for recalls and an issue with the passenger window. When I got the car back, there was a terrible window noise through out the cabin of the vehicle. They are saying that it's not an issue and after repeated attempts to get the service manager and general manager to call me, NO ONE in management has contacted me. DO NOT TAKE YOUR CAR TO THIS DEALERSHIP!! I spent over 40k for a verhicle that has terrible wind sounds like the window is cracked now AFTER the dealership worked on the car. They are saying that it isn't an issue and that all the cars sound like that. I drove it the first 10,000 miles and didn't have that sound. I take it in for repairs and now it is unbearable to drive. Complete incompetency ALL levels at Honda of Tiffany Springs. Buyer BEWARE! More

2016 Honda Accord EX Process was simple and easy to get our new Honda Accord. Gave a great trade in value for our old car. Nick Klepper (sales) and Anthony Cecena (finance Process was simple and easy to get our new Honda Accord. Gave a great trade in value for our old car. Nick Klepper (sales) and Anthony Cecena (finance) were very easy to work with. Would definitely recommend this dealership to anyone looking for a new car. Thanks. More

Excellent customer service Just bought a used 2015 Odyssey. The process was simple, low-pressure, and straightforward. Jaime was great to work with, responsive, and personable Just bought a used 2015 Odyssey. The process was simple, low-pressure, and straightforward. Jaime was great to work with, responsive, and personable. Would recommend this place if you are looking to purchase a vehicle. More

Service I was very happy with the service appointment : on-time start; friendly and well-informed staff; comfortable waiting area. In and out within 30 minut I was very happy with the service appointment : on-time start; friendly and well-informed staff; comfortable waiting area. In and out within 30 minutes. Thank you. More