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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,155 Reviews
Call Service Center (732) 427-8408

3,155 Reviews of Honda of Toms River - Service Center

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May 12, 2025

Called to question whether the tires were actually rotated as I believe they were not. Service manager was supposed to call back after leaving detailed message with office person. No call More

by Bkeelen1888
Recommend Dealer
No
Employees Worked With
Service
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May 13, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

May 12, 2025

Everyone was kind, professional and made me feel like a valued customer The service was great More

by STEPHENB508035
Recommend Dealer
Yes
Employees Worked With
Krish
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May 12, 2025 -

Honda of Toms River responded

Thank you for your kind words, Stephen! We’re thrilled to hear that you felt valued and received great service at Honda of Toms River. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, The Honda of Toms River Team

May 10, 2025

It was fine. Great service. Short wait time. Happy to be back in NJ with a great team at Honda More

by Maryann.schel
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Textor
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May 11, 2025 -

Honda of Toms River responded

Thank you for your wonderful review, Maryann! We’re thrilled to hear that you had a great experience with our team at Honda of Toms River and enjoyed our efficient service. We appreciate your support and can’t wait to assist you again during your next visit! Safe travels back home! Sincerely, The Honda of Toms River Team

May 10, 2025

Good appointment times. Polite greeter. Service mgr is knowledgeable. Prices too high. I trust the quality of the mechanics More

by robertbiedermann2
Recommend Dealer
Yes
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May 10, 2025 -

Honda of Toms River responded

Thank you for your feedback, Robert! I'm glad to hear that you found our appointment times convenient and that our staff, including the greeter and service manager, left a positive impression. At Honda of Toms River, we always strive for quality in our services, and it's great to know you trust our mechanics. We appreciate your input regarding pricing and will take that into consideration. If you have any further concerns or would like to discuss your experience, please feel free to contact us. We look forward to assisting you again! Sincerely, The Honda of Toms River Team

May 10, 2025

Very good experience. Will definitely come back. Service manager was pleasant and knowledgeable. Dealer was located near my home. More

by belinski.jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Katawick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Magnavita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Scelfo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

Honda of Toms River responded

Thank you for your kind words, Jeff! We're thrilled to hear that you had a very good experience at Honda of Toms River. It's great to know that our service manager was able to assist you and that our location is convenient for you. We look forward to welcoming you back next time! Sincerely, The Honda of Toms River Team

May 09, 2025

Timely, wonderful customer service & informative. They kept me up to date on where my car was in service and communicated clearly what was done More

by courtney.scalzullo13
Recommend Dealer
Yes
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May 09, 2025 -

Honda of Toms River responded

Thank you, Courtney! We appreciate your kind words about the timely and informative customer service you received at Honda of Toms River. It's great to hear that our team kept you updated during the service on your vehicle. We strive to maintain clear communication with our customers. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

May 09, 2025

Service done time as promised. Comfortable transportation provided. Driver Very Nice. Service person well manered. Very Professional. Satisfied More

by SYLVIAHILLWAINWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Magnavita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2025 -

Honda of Toms River responded

Thank you, Sylvia, for your wonderful review! We're thrilled to hear that your service was completed on time and that you were satisfied with the comfortable transportation provided. Our team at Honda of Toms River strives to deliver a professional experience, and it's great to know we hit the mark. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Honda of Toms River Team

May 09, 2025

Dean and the service manager are nice people but the problem on my truck is still there I’m going on Tuesday to the body shop to address the issue hopefully it will be taken care of More

by COCOLO316
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Magnavita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
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May 10, 2025 -

Honda of Toms River responded

Thank you for your feedback. We appreciate your kind words about Dean and our service manager at Honda of Toms River. We understand your concern regarding your truck and hope the body shop is able to resolve the issue for you. Please feel free to reach out to us if you need any further assistance or support. We’re here to help! Sincerely, The Honda of Toms River Team

May 08, 2025

It was a great experience Everything was great from start to finish The manager was excellent More

by LMATHURIN6
Recommend Dealer
Yes
Employees Worked With
Carlos
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May 09, 2025 -

Honda of Toms River responded

Thank you for your review! We appreciate your feedback about your experience at Honda of Toms River. It's wonderful to hear that everything went smoothly and that our manager provided excellent service. We hope to see you again soon! Sincerely, The Honda of Toms River Team

May 08, 2025

There was some kind of mistake made as far as not providing all the info to the service tech needed to fix what needed to be fixed on my car which caused me to come back the next day to get it repair More

by YAINELHERNANDEZ2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

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