Honda of Valley Stream

I leased my first car, a brand new 2020 Honda Civic EX, with Honda Valley Stream. Michael was an incredible help in helping me find the right car and explaining the featured differences between the accord with Honda Valley Stream. Michael was an incredible help in helping me find the right car and explaining the featured differences between the accord I was interested in and the Civic which I ended up getting. Although the verification process took a little longer than expected, Gabe made sure I was kept in the loop the entire time. Great customer service. Thank you Gabe and Michael for making my first car shopping so easy!! More

Just leased a Honda from latoya and Gabriel. Because of the pandemic I didn’t want to go to the show room and knew exactly what I wanted. They did all the paperwork and kept me in the loop every step of th the pandemic I didn’t want to go to the show room and knew exactly what I wanted. They did all the paperwork and kept me in the loop every step of the way. I had my new car delivered within 24 signed the papers right in my drive way. Couldn’t have asked for an easier experience. Thank you! More

Just leased a 2020 Civic Si. The experience was easy and enjoyable. Gabe did an excellent job of keeping in touch with updates. He was a pleasure to work with and I highly recommend working with him if your enjoyable. Gabe did an excellent job of keeping in touch with updates. He was a pleasure to work with and I highly recommend working with him if your looking into Honda. More

Raquel was fantastic!!! Even during this whole pandemic she was so on top of it and got me the best deal and was willing to work with whatever I wanted and needed!! My family is so greatful!!! Thank you ag she was so on top of it and got me the best deal and was willing to work with whatever I wanted and needed!! My family is so greatful!!! Thank you again Raquel and I cant wait to send everyone your way!!! More

Stay Away I highly recommend that you not visit this dealership. They are dishonest and will try to suck every last dollar out of you. The back and forth that g I highly recommend that you not visit this dealership. They are dishonest and will try to suck every last dollar out of you. The back and forth that goes on between the sales person and mangers ( Behind the Glass Wall) while you try to negotiate is nothing more than a scam. They will definitely take advantage of you if they can- Stay Away! More

My experience was great with Raquel. After a long journey and constantly getting deny at other dealerships she was able to get me approved! Great and constantly getting deny at other dealerships she was able to get me approved! Great More

This is a horrible dealership. I leased a car from them 3 years ago and have had nothing but misery dealing with them. Now when I tried to return my leased vehicle and I told them I am not interested in anot years ago and have had nothing but misery dealing with them. Now when I tried to return my leased vehicle and I told them I am not interested in another Honda they made it impossible to return it to them I had to take it to a different dealership that is far from my home. More

Balanced my tires here, and the vibration continued. I expected that the service performed at the dealership would be perfect. I was wrong about this place. First and last. expected that the service performed at the dealership would be perfect. I was wrong about this place. First and last. More

On Thanksgiving Day I noticed my car couldn’t start, battery life was ended..I used booster to car start. Couple times the same problem. Friday morning I call to service, After talking to service manag battery life was ended..I used booster to car start. Couple times the same problem. Friday morning I call to service, After talking to service manager Sam ,he told me to bring my car to the dealership the same day. I was very happy with the service. After couple hours my car was ready with new battery .Thanks to Sam and his stuff my car was fixed. Very professional Visha Okrasa More

WORST DEALERSHIP On August 26th, 2019,I took my 2017 Honda Accord with 33,129 miles to Honda of Valley Stream with a engine knock, Mr. Alex Marcel was the service On August 26th, 2019,I took my 2017 Honda Accord with 33,129 miles to Honda of Valley Stream with a engine knock, Mr. Alex Marcel was the service representative who took my information and said he will get back to me. several days went by and didn't heard from anyone. I eventually went in and was told metal shaving was found in the engine and the oil in the engine looks too fresh like it was recently change. He request service history which was produce which shows the car was service on time or even before its was due. I also spoke to a manager Mr.. Sam who did nothing to help. As of now they want me to pay approximately $7,000. 00 to replace the engine because they refuse to honor the warranty. Today is October 23rd, 2019 and my car is still at the dealer and I am without transportation. AT THIS DEALERSHIP, YOU WILL EXPERIENCE THE WORST CUSTOMER SERVICE AND THEY WILL DO EVERYTHING TO SCAM YOU OUT OF YOUR MONEY More