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Honda of Valley Stream
Valley Stream, NY
4,881 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come!
Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business.
We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond.
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,881 reviews
June 20, 2020
Just leased a 2020 Civic Si. The experience was easy and enjoyable. Gabe did an excellent job of keeping in touch with updates. He was a pleasure to work with and I highly recommend working with him if your enjoyable. Gabe did an excellent job of keeping in touch with updates. He was a pleasure to work with and I highly recommend working with him if your looking into Honda. More
by Joe V
Employees Worked With
Gabe
June 07, 2020
Raquel was fantastic!!! Even during this whole pandemic she was so on top of it and got me the best deal and was willing to work with whatever I wanted and needed!! My family is so greatful!!! Thank you ag she was so on top of it and got me the best deal and was willing to work with whatever I wanted and needed!! My family is so greatful!!! Thank you again Raquel and I cant wait to send everyone your way!!! More
by desicastro
Employees Worked With
Raquel Diamond
February 29, 2020
Stay Away I highly recommend that you not visit this dealership. They are dishonest and will try to suck every last dollar out of you. The back and forth that g I highly recommend that you not visit this dealership. They are dishonest and will try to suck every last dollar out of you. The back and forth that goes on between the sales person and mangers ( Behind the Glass Wall) while you try to negotiate is nothing more than a scam. They will definitely take advantage of you if they can- Stay Away! More
by jm
Employees Worked With
Sales Managers
December 16, 2019
This is a horrible dealership. I leased a car from them 3 years ago and have had nothing but misery dealing with them. Now when I tried to return my leased vehicle and I told them I am not interested in anot years ago and have had nothing but misery dealing with them. Now when I tried to return my leased vehicle and I told them I am not interested in another Honda they made it impossible to return it to them I had to take it to a different dealership that is far from my home. More
by David W
Employees Worked With
Sales manager and phone receptionist
December 01, 2019
Balanced my tires here, and the vibration continued. I expected that the service performed at the dealership would be perfect. I was wrong about this place. First and last. expected that the service performed at the dealership would be perfect. I was wrong about this place. First and last. More
by quinn22
Employees Worked With
Service advisor
December 01, 2019
On Thanksgiving Day I noticed my car couldn’t start, battery life was ended..I used booster to car start. Couple times the same problem. Friday morning I call to service, After talking to service manag battery life was ended..I used booster to car start. Couple times the same problem. Friday morning I call to service, After talking to service manager Sam ,he told me to bring my car to the dealership the same day. I was very happy with the service. After couple hours my car was ready with new battery .Thanks to Sam and his stuff my car was fixed. Very professional Visha Okrasa More
by wiesia
Employees Worked With
Sam -Service Manager
October 23, 2019
WORST DEALERSHIP On August 26th, 2019,I took my 2017 Honda Accord with 33,129 miles to Honda of Valley Stream with a engine knock, Mr. Alex Marcel was the service On August 26th, 2019,I took my 2017 Honda Accord with 33,129 miles to Honda of Valley Stream with a engine knock, Mr. Alex Marcel was the service representative who took my information and said he will get back to me. several days went by and didn't heard from anyone. I eventually went in and was told metal shaving was found in the engine and the oil in the engine looks too fresh like it was recently change. He request service history which was produce which shows the car was service on time or even before its was due. I also spoke to a manager Mr.. Sam who did nothing to help. As of now they want me to pay approximately $7,000. 00 to replace the engine because they refuse to honor the warranty. Today is October 23rd, 2019 and my car is still at the dealer and I am without transportation. AT THIS DEALERSHIP, YOU WILL EXPERIENCE THE WORST CUSTOMER SERVICE AND THEY WILL DO EVERYTHING TO SCAM YOU OUT OF YOUR MONEY More
by Evans90
Employees Worked With
Alex Marcel, Sam
July 02, 2019
Horrible Unprofessional. Would not recommend this dealership at all. Can’t remember who I worked with but we had the numbers all worked out for a pilot elite Unprofessional. Would not recommend this dealership at all. Can’t remember who I worked with but we had the numbers all worked out for a pilot elite,, pushed me to sign and agree without even viewing my trade in. Didn’t sign. Went back to the sales manger and was told the numbers agreed upon were for a touring not for an elite even though paperwork stated elite. Typical cars sales tactics. Never buy a car here very unprofessional. More
by CCOSENZA2
Employees Worked With
Don’t remember
May 24, 2019
Awful Service Manger finance mgr is a joke DO NOT go to this dealer. The Finance Mgr is a joke “Andres” he is a liar, tells you a deal is done and it’s not, then lies to say he is not there DO NOT go to this dealer. The Finance Mgr is a joke “Andres” he is a liar, tells you a deal is done and it’s not, then lies to say he is not there More
by Andres is a joke
Employees Worked With
Andres
