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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews

3,197 Reviews of Honda of Valley Stream - Service Center

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January 10, 2024

Service center was knowledgeable and service was performed in a timely manner. Would recommend to friends and family. More

by irishblu87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience with our service center! We're glad to hear that the team was knowledgeable, and the service was performed in a timely manner. Your recommendation to friends and family is greatly appreciated. If there's anything else you need or if you have further feedback, feel free to let us know. We value your business and look forward to assisting you again in the future!

January 10, 2024

willie was very helpful, the service the dealer provided was quick, from now on I will use this service center. More

by mperez011
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Honda of Valley Stream responded

We're glad to hear about your great experience with our service department. It's great that you plan to use our service center again in the future. If there's anything else you need or if you have further feedback, feel free to let us know. We appreciate your positive experience and look forward to serving you again!

January 10, 2024

Great service. Appreciate how everyone worked together and they were quick with my service. Tech also spotted something that I would of missed More

by BRANDONSWAY84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, Martinez
Jan 10, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're thrilled to hear about your experience with us. Our team takes great pride in working together efficiently to provide prompt and comprehensive service. We aim to deliver exceptional service and ensure that every visit exceeds your expectations. We look forward to serving you again in the future!

January 09, 2024

The overall experience was wonderful, they alerted me to two problems I didn't know I had. My advisor Mike S. was best very heplful. More

by fee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Skawinski
Jan 09, 2024 -

Honda of Valley Stream responded

We're delighted to hear about your wonderful experience with us! Identifying and addressing issues is crucial for your vehicle's health, and we're glad our team could assist with that. Should you have any more concerns or need further assistance, please don't hesitate to reach out. Your satisfaction and the well-being of your vehicle are our top priorities!

January 09, 2024

Very professional service , Paul is the number one salesman. He solved all my problems. Soon I’m going to come back and buy another vehicle . More

by RUTRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Honda of Valley Stream responded

That's fantastic to hear! We're thrilled that Paul provided you with such professional service. Thank you for choosing us and for your kind words about Paul. We can't wait to welcome you back when you're ready for your next vehicle. We'll be here to provide you with the same excellent service and assistance. Thank you for your loyalty, and we look forward to seeing you again soon!

January 09, 2024

Overall experience was good, wait time was fair and the advisor Brandon was very communicative with me. More

by KEVINFULO333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
Jan 10, 2024 -

Honda of Valley Stream responded

Thank you for sharing your feedback! We're glad to hear that you had a good experience and that Brandon provided clear communication throughout your visit. We strive to make the wait times reasonable and ensure that our customers are kept informed every step of the way. Your satisfaction is important to us, and we'll continue to work hard to provide excellent service during your future visits. Thank you for choosing us, and we look forward to serving you again!

January 09, 2024

Great fast friendly service the center was clean all the workers were nice I had a great experience More

by cv3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark skawinski
Jan 10, 2024 -

Honda of Valley Stream responded

That's fantastic to hear! We're delighted that you had a great experience at our service center. Providing fast, friendly service in a clean environment is always our goal, and we're thrilled that our team met your expectations. We appreciate your kind words about our staff and their friendliness. Thank you for choosing us, and we look forward to delivering the same excellent service during your future visits!

January 09, 2024

Well the waiting period was a little one but the service was very good t More

by shelleysmooth61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Balza
Jan 10, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you found the service to be very good, although we apologize for any inconvenience caused by the waiting period. Your satisfaction is important to us, and we'll work on making the wait time more efficient for your next visit. Thank you for choosing our service, and we hope to see you again in the future.

January 09, 2024

The customer service (Mark) was great; he updated me on the additional stuff needed to get and the service was efficient/timely. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 10, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Mark provided you with excellent customer service! Keeping our customers informed and ensuring transparency about any additional service needs is a priority for us. It's fantastic to know that your experience was efficient and timely. We'll be sure to pass along your kind words to Mark and the team. Thank you for choosing us for your service needs, and we look forward to delivering the same level of exceptional service in the future!

January 09, 2024

Took a long time to get the service, but my rep was easy to deal with More

by jlello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Billingsley
Jan 10, 2024 -

Honda of Valley Stream responded

Thank you for sharing your feedback with us. We apologize for the longer than expected wait time for your service. However, we're pleased to hear that your representative made the experience easier for you. Your comfort and satisfaction are important to us, and we'll work on improving our service efficiency to minimize wait times in the future. We appreciate your understanding and hope to provide you with a smoother and more prompt experience during your next visit. Thank you for choosing our dealership!

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