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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,234 Reviews
Call Service Center (516) 758-5396

3,234 Reviews of Honda of Valley Stream - Service Center

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January 29, 2024

It provides great service, the environment is friendly. Clara Torres is great keeps me up to date with service my car needs. More

by webb2351
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

January 24, 2024

Had to wait too long to get my car when I returned to pick it up. The key was not where it was supposed to be. When making appointment they need to inform customers about the financial obligation diffe More

by joypbrit
Service Time
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 24, 2024

Fast service , I would recommend for service for any Honda . Appreciate the feedback on what service my vehicle requires. More

by KAMILAHSHIRLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience with our fast service. We're pleased to hear that you would recommend us for Honda service and that you appreciate the feedback on your vehicle's service requirements. If you have any further recommendations or if there's anything else we can assist you with, feel free to let us know. We appreciate your trust in our services.

January 24, 2024

Find this dealership very helpful and professional. They try to accommodate your needs and they work with you with time. I needed a side mirror replaced while my granddaughter was home before returning More

by FLYNNmary140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryianna Jones in Service and Pat who answers
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Jan 25, 2024 -

Honda of Valley Stream responded

We're pleased to hear about your positive experience with our dealership! It's great to know that we could accommodate your needs. All of us appreciate your kind words, and we're glad Bryianna could assist you. If you ever need further assistance, feel free to reach out. Thank you for choosing our dealership!

January 23, 2024

Very nice! Big! Very clean! This was my first time at a service dealership so I was lost. The people were friendly and helped direct me to the right area More

by mferraro26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Montenegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Saifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Honda of Valley Stream responded

Providing a friendly and helpful environment is important to us, and we appreciate your feedback. If you have any more comments or if there's anything else you'd like to share about your experience, please feel free to let us know. Thank you for choosing our dealership, and we look forward to serving you again in the future!

January 23, 2024

Alex was good and as usual Honda of VS also good for there customer service. More

by ADS_6873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Honda of Valley Stream responded

Thank you for the excellent review. Ensuring customer satisfaction is our top priority, and it's great to know that our team met your expectations. If you have any more comments or if there's anything else you'd like to share about your experience, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future!

January 23, 2024

Excellent service and very clean place. Clara was amazing and very accommodating. Much better than previous service department. More

by SMILEY13048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Waters
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Jan 23, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that you experienced excellent with us. Your satisfaction is our priority, and we appreciate your feedback. If there's anything else you'd like to share or if there are specific aspects you'd like us to maintain or improve, please feel free to let us know. Thank you for choosing our service department, and we look forward to continuing to meet your expectations.

January 23, 2024

Very Comfortable place to be. Love the customer service. Could be just a little faster More

by KEITHGODETTE407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Honda of Valley Stream responded

Your feedback is important to us, and we appreciate your positive comments. We also take note of your suggestion regarding speed and will strive to enhance our efficiency to better meet your expectations. If you have any more comments or specific areas you'd like us to improve upon, please feel free to share. Thank you for choosing our dealership, and we look forward to serving you even better in the future!

January 23, 2024

Excellent service and very professional and friendly. What Others Say Very Comfortable place to be. Love the customer service. Could be just a little faster Alex was good and as usual Honda of VS al More

by charlie1042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Honda of Valley Stream responded

Thank you for sharing your feedback on the excellent service you received. We're pleased to hear that our team was professional and friendly. Your comments about the customer service and the environment are appreciated. It's great to hear positive comments about Alex and our dealership. If you have any further feedback or if there's anything specific you'd like us to improve, please feel free to let us know. We value your input and appreciate your business.

January 23, 2024

Upon my arrival I was immediately greeted by an attendant who advised me who to see. From that point on Mark took care of everything. More

by KIMALLOCCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Rosenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, Jai
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Jan 24, 2024 -

Honda of Valley Stream responded

We're glad to hear about your positive experience. We're pleased that Mark took great care of you. Providing efficient and attentive service is our goal, and we appreciate your feedback. If there's anything else we can assist you with in the future, please don't hesitate to let us know. Thank you for choosing our services.

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