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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews
Call Service Center (516) 758-5396

3,197 Reviews of Honda of Valley Stream - Service Center

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December 22, 2023

Although this was another added service from what I originally planned, it worked out and the pending service needed on the car was explained with an estimate cost for each service. More

by NOCOMMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Honda of Valley Stream responded

It's fantastic to hear that despite the additional service, you found value in the explanation of the pending service needs along with the estimated costs. Clear communication about services and costs is important, and I'm glad it worked out well for you. Transparency is key, and we're always here to ensure you have a comprehensive understanding of your car's needs.

December 20, 2023

Clara Torres understood my issue and provided an explanation of the cause and resolution to the problem. More

by vmatarese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Honda of Valley Stream responded

It's great to hear that Clara Torres not only understood your issue but also provided a clear explanation of both the cause and the resolution for the problem. Clear communication is key to a successful service experience, and we're glad you had that with us. If there's anything else we can do to assist you, please don't hesitate to reach out. Thank you for choosing us for your automotive needs!

December 20, 2023

The server pitty good good the staffs frindley an nice I would good there for anything More

by Beverly Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
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Dec 21, 2023 -

Honda of Valley Stream responded

It sounds like you had a decent experience with the service and found the staff friendly and nice. If there's anything specific you need help with or if you have further feedback, please let us know. We're here to assist you with anything you might need in the future!

December 20, 2023

Good experience, my service agent was very pleasant and helpful. He answered all my questions. More

by C15NOMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinski
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Dec 21, 2023 -

Honda of Valley Stream responded

It's fantastic to hear that your service agent provided such a positive experience! Having someone pleasant and helpful who can address all your questions makes the service visit smoother. If there's anything else we can assist you with or if more questions arise in the future, feel free to reach out. Thank you for choosing us for your automotive needs!

December 20, 2023

Kevin was friendly and knowledgeable Service area clean Service was good Nothing else to say More

by NRSTORCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Honda of Valley Stream responded

It's great to hear that Kevin provided friendly and knowledgeable service, and that you found the service area clean and the overall service good. If there's ever anything else you'd like to share or if you have any further feedback, feel free to let us know. Thank you for choosing us for your service needs!

December 20, 2023

Friendly, professional service, big, comfortable, clean facilities, correctly diagnosis to fix car problems. Just make schedule and waiting a little longer. More

by sunygui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Brandon 5 stars
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Dec 21, 2023 -

Honda of Valley Stream responded

It's wonderful to hear about your positive experience with our friendly and professional service! Our priority is to provide a comfortable and clean environment while ensuring accurate diagnosis and effective solutions for your car. We'll strive to optimize scheduling to reduce wait times in the future. Thank you for your feedback and for choosing our services! If there's anything else we can do to enhance your experience, please let us know.

December 20, 2023

Honda of valley stream is the best for sure. . they gave me a great deal ! More

by Vrpeter11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Momin shah
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Dec 21, 2023 -

Honda of Valley Stream responded

That's fantastic to hear! Getting a great deal is always a plus, and it's wonderful that Honda of Valley Stream could provide you with such a positive experience. If there's anything else we can do to assist you or if you have any questions, don't hesitate to let us know. Thank you for choosing Honda of Valley Stream!

December 20, 2023

I got charged over 2k for an issue that wasn’t even resolved, the staff gave me the car in the same conditions that I turned it in, horrible costumer service I feel scammed and I WILL NEVER BUY A HONDA More

by marisolmoralesv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. If you have any concerns, our service manager, Willie Meija, would like you to reach out to him directly. His number is 516-812-5302.

December 19, 2023

Honda of Valley stream was very professional and helpful with my vehicle service. I was satisfied with the assistance provided to me by my service advisor, Mark. More

by NGENTILE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Dec 20, 2023 -

Honda of Valley Stream responded

That's wonderful to hear! We're thrilled that Honda of Valley Stream delivered professional and helpful service during your visit. Mark is a valuable part of our team, and we're glad he could assist you effectively. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing us for your vehicle service!

December 19, 2023

Mark went above and beyond to help me out with my car situation! He truly cares about his customers. More

by Nicoledav49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinski
Report | Print
Dec 20, 2023 -

Honda of Valley Stream responded

hat's fantastic to hear! Mark is an invaluable part of our team, and we're thrilled he could go above and beyond to assist you with your car situation. Caring for our customers is a top priority, and we're glad that reflected in your experience. If you ever need further assistance, don't hesitate to reach out. Thank you for choosing us!

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