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Briyanna Jones

Overview Reviews (506)

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Briyanna Jones

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

506 Reviews

Overview Reviews (506)

4.8

506 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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506 Reviews of Briyanna Jones

September 22, 2026

Dealership Rating

Employee Rating

Briyanna was very amenable. She explained the process well, including the expected time to completion. During the inspection, they noted a few services that I should consider wi She explained the process well, including the expected time to completion. During the inspection, they noted a few services that I should consider with varying levels of urgency, and she explained those as well. She kept me updated along the way and earlier than the expected time to completion. More

by acollado815

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 23, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for sharing this. We are glad Briyanna kept the process clear from start to finish, including the timeline and the services worth considering. It is great to hear she kept you updated and finished ahead of schedule.

September 18, 2026

Dealership Rating

Employee Rating

I had a great service and with wonderful people. first service for a new car, so didnt need much done. first service for a new car, so didnt need much done. More

by VAL2MIKE

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Sep 21, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We are glad your first service experience was smooth and handled by such wonderful people. We appreciate you taking the time to share this.

September 16, 2026

Dealership Rating

Employee Rating

Good service. Good attention. Did not have to wait for more than the estimated time. Good attention. Did not have to wait for more than the estimated time. More

by IvanMendez52

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 16, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We are so glad you experienced good service and attention, and that your wait did not exceed the estimated time. If you ever need anything, please do not hesitate to reach out.

September 15, 2026

Dealership Rating

Employee Rating

Great, clean and friendly staff. Easy drop off and great coffee selection. Easy text message information, also make it easy to decide what services you want to do without being press Easy drop off and great coffee selection. Easy text message information, also make it easy to decide what services you want to do without being pressured., More

by Gambino

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Skawinski

Sep 16, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We are so glad you found the space clean with friendly staff, easy drop off, a great coffee selection, and convenient text updates that made deciding on services easy and pressure free. If you ever need anything, please do not hesitate to reach out.

September 14, 2026

Dealership Rating

Employee Rating

I was given a quick appointment. My issue was resolved in the time span that I was informed. About. My issue was resolved in the time span that I was informed. About. More

by esummerhay

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Skawinski

Sep 15, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We are so glad you were given a quick appointment and that your issue was resolved within the time frame you were told to expect. If you ever need anything, please do not hesitate to reach out.

September 14, 2026

Dealership Rating

Employee Rating

The place looks clean, organized, plenty of seats for people waiting on the service. Services performed and communication are good people waiting on the service. Services performed and communication are good More

by xquynh13

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 15, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We are so glad you found the space clean and organized with plenty of seating, and that the service and communication were good. If you ever need anything, please do not hesitate to reach out.

September 08, 2026

Dealership Rating

Employee Rating

First time to use their service very satisfied the way they communicate with me and how they service my car. they communicate with me and how they service my car. More

by relinestrada1950

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Skawinski, Brandon Martinez

Sep 09, 2026 -

Honda of Valley Stream responded

Hi there, Thank you for sharing your experience. We are so glad to hear you were very satisfied with the communication and service on your car during your first visit. We appreciate you taking the time to leave a review.

September 03, 2026

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Employee Rating

They were very professional I ap plaud them and they will have my future business will have my future business More

by nevillearroyo787

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Waters, Willie Mejia, Clara Torres, Alex Marcel, Gary Lin, Kevin Singh, Gabe Peña, Mark Skawinski, Brandon Martinez

Sep 09, 2026 -

Honda of Valley Stream responded

Neville, Thank you for sharing your experience. It is great to hear the team was so professional, and we appreciate you applauding their work and entrusting us with your future business.

September 02, 2026

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Employee Rating

Great quick service they were understanding of my needs. Will be back for more service Will be back for more service More

by JS720PR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 09, 2026 -

Honda of Valley Stream responded

Hello, Thank you for sharing your experience. It is great to hear you received quick service and that the team understood your needs. We look forward to seeing you back for more service.

September 01, 2026

Dealership Rating

Employee Rating

She was not personable, nor did she care to engage in conversation while discussing the repair of my vehicle. I explained the reason why I felt the cost of repair and the hours stated to repair were not conversation while discussing the repair of my vehicle. I explained the reason why I felt the cost of repair and the hours stated to repair were not reasonable, but she said that was what it was - no further discussion More

by Bill D

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Tony - service manager

Sep 10, 2026 -

Honda of Valley Stream responded

Hi Bill, We apologize that your experience with us was less than satisfactory. Our assistant service manager, Tony Vicente, would like you to reach out to him directly so that he may gather more information. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.