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Briyanna Jones

Overview Reviews (522)

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Briyanna Jones

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

522 Reviews

Overview Reviews (522)

4.8

522 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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522 Reviews of Briyanna Jones

November 06, 2026

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Employee Rating

Brandon was great in explaining what needed to be done and gave a very accurate time frame. His knowledge was excellent and he is very easy to speak to. and gave a very accurate time frame. His knowledge was excellent and he is very easy to speak to. More

by DDANTONIO425

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Martinez

November 04, 2026

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Employee Rating

Easy, fast, and Briyanna explained everything to me. Excellent experience and completed as promised to me Excellent experience and completed as promised to me More

by KIP.OWEN121

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Mark Skawinski

November 04, 2026

Dealership Rating

Employee Rating

Thank you for your excellent service. I truly appreciate your professionalism, patience, and willingness to help. Keep up the great work! I truly appreciate your professionalism, patience, and willingness to help. Keep up the great work! More

by guermid

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Nov 04, 2026 -

Honda of Valley Stream responded

Hi there, your kind words truly made our day. We are so glad our team was able to take care of you with such care and attention. Thank you for choosing us, and we look forward to welcoming you back soon.

October 26, 2026

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Employee Rating

Easy to work with the people here; professional; clean; nice waiting area for customers; clear communication. Better experience than the dealer closer to my home nice waiting area for customers; clear communication. Better experience than the dealer closer to my home More

by gzogby73

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Mark Skawinski

Oct 27, 2026 -

Honda of Valley Stream responded

Thank you for sharing your positive feedback about your recent service visit! We are delighted that you appreciated our clean facility, comfortable waiting area, and professional communication. Choosing to travel to us over a closer dealership means a great deal, and we look forward to providing you with the same great experience next time.

October 26, 2026

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Wait time was reasonable. Waiting lounge was very clean and comfortable. Brianna was very helpful. Waiting lounge was very clean and comfortable. Brianna was very helpful. More

by foysal1983

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 26, 2026 -

Honda of Valley Stream responded

Hello Foysal, thank you for sharing your positive feedback regarding your recent service visit with us. We are glad to hear that you experienced a reasonable wait time and found our waiting lounge clean and comfortable, and we will be sure to thank Brianna for being so helpful. We look forward to assisting you again in the future!

October 25, 2026

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Ms. Jones was very caring and understanding to my concerns regarding my vehicle. The customer service provider was wonderful and I truly appreciate the efficiency in the service that was provided. concerns regarding my vehicle. The customer service provider was wonderful and I truly appreciate the efficiency in the service that was provided. More

by marianetadekaye

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 26, 2026 -

Honda of Valley Stream responded

Hi there, We are glad Ms. Jones was caring and understanding about your concerns, and that the efficient service made your visit a good one. We will be sure she hears your kind words. Thank you for sharing your experience, and we look forward to seeing you again soon!

October 25, 2026

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i appreciated that Briyanna was patient, helpful, and had good communication throughout! Also the managers were very pleasant to deal with! good communication throughout! Also the managers were very pleasant to deal with! More

by Moshe Smith

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Martinez , Tony something

Oct 26, 2026 -

Honda of Valley Stream responded

Moshe, thank you for the kind words! We are so glad Briyanna was patient and kept the communication clear from start to finish, and that the managers made your visit pleasant as well. We will be sure everyone hears your feedback, and we look forward to seeing you again soon!

October 23, 2026

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Employee Rating

Brianna was very helpful and kept me informed on my car service. She said it would take an hour and a half and it did service. She said it would take an hour and a half and it did More

by lenacobia

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Oct 23, 2026 -

Honda of Valley Stream responded

Hi Lena, thank you so much for sharing your positive feedback about your recent visit to our service department. We are thrilled to hear that Brianna was so helpful and kept you well-informed while servicing your vehicle in the estimated time. We look forward to seeing you again next time!

October 21, 2026

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I hold Honda in high regard and am consistently pleased with their service, as it is never a hassle. Thank you, Honda. with their service, as it is never a hassle. Thank you, Honda. More

by GLORIAJONES5063

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Brandon Martinez , Juju and the young lady that work in his office forget her name

Oct 21, 2026 -

Honda of Valley Stream responded

Thank you so much for your wonderful review, Gloria, and for holding Honda in such high regard! We are thrilled to hear that your recent service visit was hassle-free, and we will make sure to pass along your kind words to Clara Torres, Briyanna Jones, Brandon Martinez, and Juju. We look forward to taking care of you again soon.

October 20, 2026

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Quality service with normal wait times. Friendly and professional. Spacious waiting area with a restrooms and complimentary coffee. Friendly and professional. Spacious waiting area with a restrooms and complimentary coffee. More

by marcussevens

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez

Oct 21, 2026 -

Honda of Valley Stream responded

Thank you for visiting our service department and sharing your feedback. We are glad to hear that you experienced quality service, normal wait times, and enjoyed our comfortable waiting area. We look forward to serving you again soon.