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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,338 Reviews

3,338 Reviews of Honda of Valley Stream - Service Center

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December 27, 2023

The service is outstanding! I will never take my car anywhere else. Thank you to Alex Marcel and his team. More

by lorrainerigo@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Honda of Valley Stream responded

We're thrilled to hear that you found our service outstanding! Alex Marcel and our dedicated team work hard to ensure that your car receives top-notch care. Your loyalty means a lot to us, and we're honored to be your go-to destination for car service. Should you ever need anything in the future, don't hesitate to reach out. Your satisfaction is our priority, and we're here to provide exceptional service every time you visit!

December 27, 2023

South Shore Honda has kind staff and very good mechanics. I usually don’t have a problem with their work. More

by BUYDEEBOATLOAD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Honda of Valley Stream responded

Having a kind staff and reliable mechanics makes all the difference. Consistently good service is what we aim for, and we appreciate your trust in our work. If there's anything specific we can do to further improve your experience, please feel free to share your thoughts with us.

December 27, 2023

I return to HVS service because of Alex Marcel. Alex knows how to treat people. This is what builds customer relationships. He always has the customer’s best interest in mind. He persevered and wa More

by MWEINBERG4
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Honda of Valley Stream responded

It's fantastic to hear about your positive experience with Alex! His dedication to understanding and addressing issues showcases his determination to do right by our customers. We deeply value your trust and your feedback. Thank you for highlighting Alex's commitment to putting customers first. If there's anything else we can assist you with, please let us know. We're here to continue providing you with top-tier service and care.

December 27, 2023

The service was on point and the car was delivered at the time indicated at check in. More

by zamin123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Honda of Valley Stream responded

That's fantastic to hear! Timely service and delivering the car as promised are essential aspects of our commitment to quality service. We're glad your experience aligned with our standards. If there's anything more we can do to assist you in the future, please don't hesitate to reach out.

December 27, 2023

This dealership is clean and spacious, but the time to wait on your car is way too long More

by kedecia_gunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Honda of Valley Stream responded

Thank you for the great rating. We assure you that we are constantly working on shortening our wait time while still preserving the high quality of our work. We hope to see you again. Please reach out if you need anything.

December 27, 2023

Thanks Clara! !! Great service as always! Very much appreciated. Have a Happy and Healthy New Year More

by DEISIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Honda of Valley Stream responded

So glad to hear you had another great experience. Wishing you a Happy and Healthy New Year too! If you ever need anything else, don't hesitate to reach out. Cheers to more fantastic experiences ahead!

December 26, 2023

Marcel is very professional he is a very nice man. Whenever I come to the service center I always go to Marcel I think he deserves a raise of pay More

by georgia12E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Honda of Valley Stream responded

It's wonderful to hear about your positive experiences with Marcel at our service center! We greatly appreciate your kind words about his professionalism and demeanor. We'll be sure to share your feedback with our management team. Thank you for your loyalty and for recognizing Marcel's hard work. If there's anything else we can assist you with, please don't hesitate to reach out.

December 26, 2023

very professional and attentive. they do great job with help all customers as much as possible. love them !! More

by GREG10690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Honda of Valley Stream responded

That's fantastic to hear! Providing professional and attentive service to assist all our customers is our top priority, and we're thrilled to know you had a great experience with us. Your kind words mean a lot, and we love having customers like you! If there's anything more we can do for you, just let us know. Thanks for your support and for choosing us!

December 24, 2023

I always receive great, friendly, and efficient service. The service center waiting are is clean and comfortable. More

by mitchell.friedman1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Jones
Dec 27, 2023 -

Honda of Valley Stream responded

It's wonderful to hear about your consistently positive experiences with our service! Providing great, friendly, and efficient service is a priority for us, and we're thrilled that you've experienced that every time. Keeping our service center clean and comfortable for our customers is important, and we're glad you find it accommodating. If there's anything more we can do to enhance your visits, please let us know. Thank you for your continued support!

December 22, 2023

Although this was another added service from what I originally planned, it worked out and the pending service needed on the car was explained with an estimate cost for each service. More

by NOCOMMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Honda of Valley Stream responded

It's fantastic to hear that despite the additional service, you found value in the explanation of the pending service needs along with the estimated costs. Clear communication about services and costs is important, and I'm glad it worked out well for you. Transparency is key, and we're always here to ensure you have a comprehensive understanding of your car's needs.

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