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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews

3,197 Reviews of Honda of Valley Stream - Service Center

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August 02, 2023

Daniel and Willie Mejia of the service department were very helpful and resolved the issues More

by redd7291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sanchez
Aug 03, 2023 -

Honda of Valley Stream responded

We appreciate you taking the time to allow us to resolve the issues and to write this review. We look forward to working with you again in the future. Until then, reach out if there is anything we can do for you.

August 02, 2023

Very good performance by the people who work there fast service I had a problem and they took care of it right away More

by MORELLCAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Honda of Valley Stream responded

We are so pleased with this review. We want you to leave this happy. Thank you for choosing Honda of Valley Stream. We hope to see you again.

August 01, 2023

Responded with respect and courteously to my concern and appropriately remedied the situation making me feel like an important customer More

by JJAXSONPTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Honda of Valley Stream responded

Thank you for the amazing review and recognition on Marcel. We appreciate you choosing us for your vehicle service needs and hope to see you again.

August 01, 2023

David and Gabe listen to what we wanted and they came through. Also the Allstate agent on staff was very diligent. More

by ELCAIMITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Morales and Gabe Pena ( I think that’s his last name )
Aug 02, 2023 -

Honda of Valley Stream responded

What an amazing review! We are so pleased you chose us. We hope to see you again. Please let us know if there is anything that we can do for you.

August 01, 2023

Excellent Customer Service. They truly treat you like family. Highly recommend them for your next car purchase More

by D.Jenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Montenegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Honda of Valley Stream responded

We treat you like family because you are family! We know you have choices on your service location and we are grateful you chose us. Please come see us again and reach out if you need anything.

July 31, 2023

Brandon was great, very professional and when he realized that the work on my car would take longer than expected ordered me a Lyft right away!! More

by ariella_doula
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 01, 2023 -

Honda of Valley Stream responded

We are so pleased to have exceeded your expectations. Brandon cares about our customers and is a hard worker. Thank you for recognizing him. We hope to see you again.

July 31, 2023

The service was fine. Waiting area is very clean and comfortable. Service personnel are friendly and polite. However, the cost has become prohibitive. What cost me $500.54 More

by JOANNE.FLEMING122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Honda of Valley Stream responded

We would like to thank you for being a loyal customer with us, keep in mind the quality of work we provide compare to the independent mechanism, our technicians are factory trained, and nobody knows Hondas like we do, Next visit please reminds us or ask to speak to a supervisor, and we will do the best possible to apply any applicable coupons.

July 30, 2023

Clean, efficient and friendly! I want to say thanks to Jerry for his calmness and kindness. He tried to explain the procedure to me but I was not listening because I was tired and More

by ELSLOU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Honda of Valley Stream responded

Thank you for the time you took to write this review and for recognizing Jerry. We hire the very best to give you the very best. Please reach out if there is anything that we can do for you.

July 27, 2023

Excellent service: all courteous, professional, and helpful. Making an appointment was also easy. I loved the spacious and clean waiting room, with its internet cafe so I could continue working whil More

by DES236
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Lancaster Jr. Excellent Service
Jul 27, 2023 -

Honda of Valley Stream responded

We appreciate the time you took to leave this review. We understand you have choices on where you take your car to be serviced and are so pleased you chose us. Please reach out if you need anything.

July 27, 2023

The service on my car was quick and efficient. Brandon, my service advisor kept me informed throughout the process. He was knowledgeable, polite and courteous. More

by MARYBETHRADDAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 28, 2023 -

Honda of Valley Stream responded

MaryBeth - thank you for the time you took to leave this review and for recognizing Brandon's hard work. Please reach out if there is anything more we can do for you. We hope to see you again in the future.

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