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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews

3,197 Reviews of Honda of Valley Stream - Service Center

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July 15, 2023

I had a good experience with your services on our visit to Honda of Valley Stream on 07/12/2023. You fixed my problem with patience and expertise. You are an amazing and wonderful person. Honda of Valley More

by Maria Mannino
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Honda of Valley Stream responded

Thank you for the kind words. We are so pleased to have exceeded your expectations and hope to see you again in the future. Please reach out if there is anything that we can do for you in the meantime.

July 14, 2023

Your Service center representative Marcel was very helpful and efficient. He made sure I had a great experience at your service center. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohamid
Jul 14, 2023 -

Honda of Valley Stream responded

Hi Karen - Thank you for taking the time to let us know how we did. We appreciate your business and hope to see you again. Please reach out if there is anything that we can do for you in the meantime.

July 14, 2023

I feel like the only reason I was asked if my vehicle was in an accident was that they could blame the current issue I was having for the past two years on an accident that happened two months ago. I left se More

by redd7291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sanchez
Jul 31, 2023 -

Honda of Valley Stream responded

Jennifer, It was a pleasure to be able to repair your vehicle successfully , and provide you with a refund, I hope you continue to be our customer for future repairs, Willie Mejia, Service Manager, Daniel Sanchez Service advisor

Jul 31, 2023 -

redd7291 responded

Thank you so much for your personal attention! My issue was resolved to my satisfaction. I appreciate all the help

July 13, 2023

Some of the services are over priced. Otherwise facilities are great, nice waiting area, free coffee. More

by amustafa258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Balza
Jul 13, 2023 -

Honda of Valley Stream responded

We appreciate the time you took to leave this review and look forward to working with you again in the future. Please reach out if you need anything in the meantime.

July 13, 2023

The staff was professional, personable & answered any questions I had. The waiting area was nice. More

by dwgmsgnyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ada Ovalles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster Jr
Jul 14, 2023 -

Honda of Valley Stream responded

Thank you for taking the time to review Honda of Valley Stream. We appreciate you choosing us. We hope to see you again.

July 13, 2023

Efficient and friendly staff Alex discuss with me what needs to be done with my car and future service that is also needed. Other staff are also very helpful and is always willing to answer question or More

by MERLYNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Balza
Jul 14, 2023 -

Honda of Valley Stream responded

What a nice review! Thank you for taking the time to recognize Alex's hard work and dedication to his customers. We appreciate it. Please reach out if there is anything we can do for you.

July 12, 2023

Very good service they do a good work i been satisfied with the job they do More

by PAULLAJE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Honda of Valley Stream responded

We are so pleased to have exceeded your expectations and look forward to working with you again in the future. Please reach out if there is anything that we can do for you.

July 11, 2023

I want to say thank you to Willie Mieja and his staff for taking the time to help me understand my vehicle. I came in and was treated kindly and with respect and everything done in an orderly amount of time. More

by EHUNTEREID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t remember the name but there was one in particular that deserves recognition.
Jul 14, 2023 -

EHUNTEREID responded

I seem to always have a negative impact with this Honda Dealership. Just saying. Dropped off my vehicle for a recall; lost a day from work and then got a call 1 and a half hour after the time I presumed was schedule to say it was not on that day and they cannot squeeze me in. What a bumper!

Jul 14, 2023 -

Honda of Valley Stream responded

Thank you for the amazing review. We work hard for our customers. Please come back and see us again.

July 11, 2023

They were great in doing there work thank you they help you a lot I give them a 5 star More

by marty77u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Jul 12, 2023 -

Honda of Valley Stream responded

We are so pleased to have exceeded your expectations and look forward to working with you again in the future. Please reach out if there is anything that we can do for you.

July 11, 2023

I brought my car in to get service and I didn’t have a appointment they took my car and I got it back the same day More

by NEVDEV53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Honda of Valley Stream responded

We are pleased to have been able to work with you and look forward to seeing you again in the future. Thank you for the kind words. Reach out if there is anything that we can assist you with.

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