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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,209 Reviews

3,209 Reviews of Honda of Valley Stream - Service Center

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May 05, 2023

Pleasant experience with everyone there. Very helpful with all my questions and made the process easy. Would go there again and recommend. More

by gramsahai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aniah Harrison
May 05, 2023 -

Honda of Valley Stream responded

Honda of Valley Stream would like to thank you for the great review. We look forward to seeing you again. Please let us know if there is anything that we can do for you.

May 05, 2023

Took the car in for a recall, was told there was 2 recalls to address. Asked if I was waiting for the car. Said no, call me when it’s done. Told it would take 2 hours or so. 6 hours later no call to p More

by HANK152A
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon something or ither
May 10, 2023 -

Honda of Valley Stream responded

I would like to better understand your concerns and see how I can help resolve them. Please reach out to me directly so that I may do so. My direct number is 516-341-7217. Thank you, Jay Rosenthal General Manager

May 04, 2023

The service adviser was not knowledgeable about the dealer’s promotional advertisements. When I tried to redeem a competitor’s coupon, I was denied stating they do not honor competitor’s coupons but th More

by ko330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briyanna Jones
May 10, 2023 -

Honda of Valley Stream responded

We apologize for the negative experience you recently had at our dealership. We value our long term, as well as, our future customers. Please reach out to our Service manager, Willie Meija, to directly speak to him further about this matter at 516-812-5302.

May 04, 2023

Excellent service as usual, Good customer care, Be kind and helpful. Amazing facilitie, Positive attitude. More

by Mohammed Mohiuddin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Honda of Valley Stream responded

Mohammed - we appreciate the outstanding review and hope you will come back and see us again.

May 04, 2023

Amazing, professionally, proficient and friendly services. I felt confident my car was in great hands. More

by REGINATOOMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Honda of Valley Stream responded

Regina - thank you! Our goal is for our customers to leave happy. We appreciate the trust and confidence you have in us. We will see you again next time.

May 04, 2023

great team i worked with purchasing my new car. would recommend this dealer too everyone More

by cam cam
Recommend Dealer
Yes
Employees Worked With
Amrin Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Honda of Valley Stream responded

We appreciate the time you took to leave a review and are so pleased to have exceeded your expectations. Please let us know if there is anything that you need.

May 03, 2023

its clean and friendly staff. The receptionist was very polite. very nice and clean . Gabe was very helpful More

by EVE138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Honda of Valley Stream responded

Thank you ! We take great pride in the appearance of our dealership and the employees we hire. Only the very best will do. Please let us know if there is anything else we can do for you.

May 03, 2023

I was please with the out come and the wait time wasn’t to bad More

by tieshathompson348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Honda of Valley Stream responded

Honda of Valley Stream thanks you for your business and taking the time to write a review. We appreciate your kind words and look forward to seeing you again. Please let us know if there is anything that we can do for you.

May 02, 2023

Receptionist was very clear and explained to me everything that had to be done with my recall she also kept me up to date what was happening with my car while l waited More

by vinkylebaseball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Honda of Valley Stream responded

Thank you for the 5-star review. We appreciate it and your kind words. Our staff works very hard to make sure that each and every customer is kept in the loop throughout their time with us. Please let us know is there is anything we can do for you.

April 29, 2023

Very nice and clean service advisor. Very knowledgeable. I just love coming there, workers to excellent job. Thank you. More

by ruthlyngrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review. We enjoyed working with you and look forward to seeing you again.

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