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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,338 Reviews

3,338 Reviews of Honda of Valley Stream - Service Center

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May 25, 2021

The service is excellent, the work is done very quickly and they receive you with a lot of positive energy, I recommend visiting this place. More

by DELGADOJIMMY_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021

Marcel is very professional and always keeps me in the loop on the status of my car. He addresses the needs of my visit and I never feel pressure from him. That’s very important to me. More

by TCCAM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021

Clara was very helpful. She showed me how to turn off the auto turn off to see if that helps the problem. So far it seems to be working. she was very helpful and professional. Aresnio was also very fr More

by DKGLIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aresnio Hall
May 28, 2021 -

Honda of Valley Stream responded

DKGLIM - Thank you for the great review! We appreciate it and look forward to working with you again at Honda of Valley Stream!

May 25, 2021

Apart from having my Honda touring CRV for over 3 wks that stopped abruptly on highway with loud noise , all alerts on dash board . Honda hardly communicated about me no wanting the vehicle .. ( it’s l More

by SCOTTYPREPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jaime Montenegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Honda of Valley Stream responded

Scottypreps - we apologize your experience at Honda of Valley Stream was unsatisfactory. Please reach out to the service manager so they may work to resolve your situation. Thank you, Willie Mejia, Service Manager, (516) 285 6655, servicemanager@hondaofvalleystream.com

May 24, 2021

Responded to airbag recall mailing. Brought car in with no problems or dashboard warning lights. They tried to charge me $150 for diagnostic test. Thieves. More

by JEK617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Marcel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Agbato
Jun 21, 2021 -

Honda of Valley Stream responded

We apologize your experience at Honda of Valley Stream was unsatisfactory. Please reach out to the service manager so they may work to resolve your situation. Thank you, Willie Mejia, Service Manager, (516) 285 6655, servicemanager@hondaofvalleystream.com

Jun 21, 2021 -

JEK617 responded

Does this mean you are ready to address the warning light on my dashboard that you caused when I responded to the airbag recall at no cost to me? I’m not interested in the same back and forth we already went through where one day you tell me there will be no charge and the next day you want to charge me $150 for the diagnostic test but not the part because it is covered as part of the recall.

May 24, 2021

Very pleasant to deal with on all levels. Car was ready in the time I was told the job would be ready to drive back home. More

by IRVLICHT
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Honda of Valley Stream responded

Thank you for the great review! We appreciate it and look forward to working with you again at Honda of Valley Stream!

May 21, 2021

The employees are very professional and customer friendly. They work diligently to make sure the customers are taking care of and happy. Thank you so much. More

by ECOMPERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Honda of Valley Stream responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Honda Of Valley Stream! If you have any further questions, please give us a call. We're always happy to help! Have a great day.

May 20, 2021

I took my car in for scheduled maintenance. Marcel was wonderful. He was patient, kind and very helpful as he answered all of my questions. Marcel consistently exhibit excellent customer service skills. More

by NYCHAITIANDIVA1
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Honda of Valley Stream responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda Of Valley Stream! We are always more than happy to assist you if anything else comes up. Take care!

May 20, 2021

I always have a great experience at Honda. The staff always great and friendly. I always leave very happy and satisfied with my car and look forward to the next service More

by ELGATO_1678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Honda of Valley Stream responded

Hello, we're happy you found our staff to be so supportive during your experience here at Honda Of Valley Stream. We hope to be of service to you again in the future. Best wishes, Honda Of Valley Stream

May 19, 2021

I was attended with respect, honesty and given the breakdown clearly of what’s expected during the stay / waiting time. The representative kept me updated during my waiting time. More

by MYRNACALES62@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Palmer
May 21, 2021 -

Honda of Valley Stream responded

Hi Myrna, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

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