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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,209 Reviews

3,209 Reviews of Honda of Valley Stream - Service Center

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February 20, 2021

The service was great meeting the service lady was pleasant I like the professionalism of the representative from beginning to the check out department My tire pressure is still low though More

by ceetoosee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Honda of Valley Stream responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 19, 2021

As always my experience was great, great customer service waiting area is very comfortable... The wait is nerved long when I’m on time for my appointment More

by QUANARICKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Palmer, Joseph Agbato
Feb 22, 2021 -

Honda of Valley Stream responded

Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Honda Of Valley Stream

February 19, 2021

Had an appointment for 9:40 am Tuesday to check battery that died on Saturday. Bought battery 09/21/20. At 11:00 am no one said anything. I went to check and was told it was on machine. Did not get car bac More

by DEHROSE
Recommend Dealer
No
Employees Worked With
David Palmer
Mar 26, 2021 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 516-362-2070

February 19, 2021

Good service, good customer service no long line. Explanation regarding what exactly my car was needed. Also explanation for future services was giving to me. More

by GGLENDA58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Agbato
Feb 22, 2021 -

Honda of Valley Stream responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Honda Of Valley Stream

February 19, 2021

I was over charged on service visit and unless I said something about it , it would not have been adjusted. check your bills before you leave More

by sportki1
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

buen servicio....dpt de servcio que me atendio muy amable y profecional.....Clara Torres.......ademas siempre estubo pendiente e informando q todo estaba bien ... exelente trabajo More

by pacointriago02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Honda of Valley Stream responded

Paco, gracias por tu amable reseña; ¡Nos complace transmitir sus comentarios al equipo aquí en Honda Of Valley Stream! Esperamos poder ser de ayuda en el futuro. ¡Cuídate!

February 17, 2021

Courteous attentive helpfulWaiting area clean and Courteous attentive helpful Waiting area clean and comfortable Bathroom was very clean Not too much of a long wait for scheduled service to be do More

by RUBBUTTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Agbato
Feb 18, 2021 -

Honda of Valley Stream responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 17, 2021

I’m satisfied with the services that Honda of Valley stream give me. Every one there is very nice. And I will return for service. More

by KEE_0126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Honda of Valley Stream responded

Hi, thank you so much for your positive comments about Honda Of Valley Stream! We are always more than happy to assist you if anything else comes up. Take care!

February 16, 2021

Great service and worked with me and let me know what was going on as it was happening to my car price was also great More

by l.awosogba1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Palmer
Feb 17, 2021 -

Honda of Valley Stream responded

Hello, we are so happy to read such a great review about Honda Of Valley Stream! We do hope we can be of assistance in the future. Take care!

February 16, 2021

The service as always was excellent to the exception rotate and balance service which only rotation was done even the entire service has been billed. Also dropped car off @ 1:20p and received a call @ More

by RODRIGUEZWILLIAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Honda of Valley Stream responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We'd like the opportunity to discuss this with you. Please reach out to us at (516) 285-8036 at your earliest convenience to discuss how we can turn your experience into a positive one.

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