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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,253 Reviews

3,253 Reviews of Honda of Valley Stream - Service Center

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November 10, 2020

Your prices are getting a bit much. Why have more than a few key people recently quit working at this new facility? Service people do the best they can I think, but there are usually these long, long waitin More

by EL342
Recommend Dealer
Yes
Employees Worked With
Stephanie-New service Employee
November 10, 2020

Service, wonderful, service agent very friendly and personable, kept me informed of what was going on with my car. The amount of money I spent, not wonderful! More

by MYRALEE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
November 10, 2020

Took to long. More problems with the car arose shortly after giving it back. Don’t have the patience to bring it back to fix it More

by jjm592
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittany Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar MELARA
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amrin Islam
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan Chowdhury
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Calderone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Hamilton, Latoya Baptiste, Paul Goldstein, Rabi Khan
November 09, 2020

Clara is the best; she was very attentive to the details of my service. She is a keeper! As far as a minimum of twenty five words to complete this survey. I am not a big fan. More

by TUNES14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara
November 08, 2020

1st time here and will be the only place I will bring my auto. The vibe, customer service, just everything was absolutely excellent.and will recommend to others More

by Carmen.Rivera007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gentlemen that accepted my car, sis my paperwork. Ladies that processed my bill
Nov 11, 2020 -

Honda of Valley Stream responded

Hi Carmen. Glad you came here and look forward to seeing you again! Best- Jay, General Manager

November 06, 2020

2.5 hours for an oil change and inspection is a bit on the long side. Waiting area was pleasant enough. Social distancing in effect. Face covering not enforced. More

by CPCHACHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie was great in person and over the phone. Helpful and super pleasant to work with.
Nov 07, 2020 -

Honda of Valley Stream responded

Thank you for taking the time to give us your valuable feedback. Best- Jay, General Manager

November 06, 2020

I want to thank Pat for handle my appointment she was amazing.Alex greeted me when I brought my car in for service he was extremely professional and very nice and Catherine who handle my checkout over th More

by jemp112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
Nov 07, 2020 -

Honda of Valley Stream responded

Thank you for your 5-star review and your praise of our staff. We love to hear from you! Best- Jay, General Manager

November 06, 2020

Clara was extremely helpful and courteous at all times as my car was being serviced. Employees like Clara are an invaluable asset for any organization More

by jmbslp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara
Nov 07, 2020 -

Honda of Valley Stream responded

Thank you for your praise for Clara. We will pass it on to her. Best- Jay, General Manager

November 05, 2020

I was informed of all recommended service my vehicle needed and pricing upfront for the service, and decided what I wanted done. The customer service rep was very helpful More

by dfeliciano9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t have the name available
Nov 07, 2020 -

Honda of Valley Stream responded

Thank you for taking the time to write. We appreciate it! Best- Jay, General Manager

November 05, 2020

I was very please with the service. They service done in a timely manner and the personnel was friendly and knowledgeable. I will refer them to friends and family. Thank you! More

by IVELISM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres/ Service Consultant
Nov 07, 2020 -

Honda of Valley Stream responded

Happy to hear that you were pleased with our service. We appreciate your referral! Best- Jay, General Manager

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