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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews

3,197 Reviews of Honda of Valley Stream - Service Center

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August 17, 2020

The service center team is amazing! Prompt, courteous, and personalized attention with very quick turn around. I would highly recommend bringing your Honda here! Excellent! More

by KATE.S.SINGLETON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlon
Aug 23, 2020 -

Honda of Valley Stream responded

Thank you so much, Kate. We are very proud of our service team! Best- Jay, General Manager

August 16, 2020

My time at the service department was very good, they took care of all my requests and now my car is running at it’s full potential More

by SHIRLANDREEVES
Recommend Dealer
Yes
Employees Worked With
Jaime Montenegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2020 -

Honda of Valley Stream responded

Thank you for the 5-Star Review! We hope to see you again! Best- Jay, General Manager

August 14, 2020

Honest, professional, friendly, clean.. what do you need more to say. Place to go when you have an issue with your Honda-jobs done exceeded your expectation More

by jeong.e.sim
Recommend Dealer
Yes
Employees Worked With
Kevin Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2020 -

Honda of Valley Stream responded

Hi Jeong. Thank you for the kind words. Glad to hear we exceeded your expectations! Best- Jay, General Manager

August 14, 2020

Mr. Marcel the service advisor has great people skills and easy to communicate with. When a problem arised with ordering a part he provided a solution. More

by sglasgow521
Recommend Dealer
Yes
Employees Worked With
Alex, Marcel
Aug 17, 2020 -

Honda of Valley Stream responded

Thank you for the 5-Star review! We are glad that you were taken care of so well. Best- Jay, General Manager

August 14, 2020

I have had my car for 2 years, the dealership is well run, professional, friendly service every time, clean facility good communication. I always have satisfactory experiences More

by ZIPPMILLS
Recommend Dealer
Yes
Employees Worked With
Javon Brown
Aug 17, 2020 -

Honda of Valley Stream responded

Thank you for the kind words and your continued business. We take great pride in our customer service. Best- Jay, General Manager

August 14, 2020

NYS inspection My husband and I have interacted with Alex a few times. He is extremely professional and easy to work with. We purchased my Honda Accord last year More

by nora.debiase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Montenegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Marcel (service center)
Aug 17, 2020 -

Honda of Valley Stream responded

Hi Nora. Thanks to you and your husband for being loyal customers. We always endeavor to make your experience here a great one! Best- Jay, General Manager

August 13, 2020

Service advisor David Palmer was very professional and clear about the service done to the car. Will recommend him to any one who do not want to deal with gimmicks or dealer tricks! Great job! More

by DennisBau
Recommend Dealer
Yes
Employees Worked With
David Palmer
Aug 16, 2020 -

Honda of Valley Stream responded

Hi Dennis. Thanks for giving our Service Advisor, David Palmer a 5-Star Review! Never any gimmicks or tricks at Honda of Valley Stream. Best- Jay, General Manager

August 12, 2020

Duval was an excellent representative It took a very Duval was an excellent representative It took a very long time to get the work done but everything seems in order thank you manager was very helpfu More

by yandd1983
Recommend Dealer
Yes
Employees Worked With
Duval
Aug 16, 2020 -

Honda of Valley Stream responded

Glad you were happy with our service. We will let Duval know. Jay, General Manager

August 11, 2020

Too expensive, impersonal and only care about money they always find 3 extra things wrong that they want to charge a lot for and if you are a woman they make sure to try to upsell you even more. Trash p More

by sammydee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : don't know their names
August 09, 2020

Extremely upsetting situation occurred where the receptionist refused to w re ar her mask when we specifically asked her to put it on. Extremely rude and disrespectful. Terrible customer service. More

by ASACKMOM
Recommend Dealer
No
Employees Worked With
Jay Rosenthal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelle was very kind and knowledgeable