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Honda of Watertown
Watertown, CT
208 Reviews
Since 1979, Honda of Watertown has built a reputation on providing courteous, honest sales and service.
Conveniently located on Straits Turnpike in Watertown, Honda of Watertown has a full complement of New, Certified and Pre-Owned vehicles, all backed by the Lorensen Advantage that saves you over $1500 with 8 exclusive value guarantees!
Plus, Honda of Watertown is an EXCELL Validated dealer, one of Honda's highest accolades, awarded to dealerships that have demonstrated a commitment to total customer satisfaction.
So, from Sales to Service and everything in between, at Honda of Watertown we treat every visitor to our dealership as an honored guest, every day, every time, without fail...no exceptions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 208 reviews
Helpful June 12, 2013
Customer Service-Jerry was by far the best Honda salesperson we have ever done business with, (and there have been several during the past few yeats). He was informative, accommodating and most imp salesperson we have ever done business with, (and there have been several during the past few yeats). He was informative, accommodating and most important-NOT overly aggressive! I would recommend Jerry to anyone, and can safely say that he was the most professional of all the Honda folks we dealt with during this trade-in transaction. I was a little disappointed with a couple of "maintenance" issues concerning the new car. The driver-side headlight seal must have failed and there was a lot of condensation in side the headlight. Jerry assured us that it would be fixed, but I'm suprised that no one in maintenance had picked up on the problem. The new part was ordered and I'm sure will arrive soon. Additionally, the oil level was down almost a quart which made us wonder how carefully the car had been checked when it was in-serviced. I would be interested to know what the in-service check list is for used vehicles! We are very happy with our Honda Crosstour, and plan to own Honda vehicles as long as we are able to drive! In addition to buying a great car, we were very happy with Jerry, our salesperson. More
by pamn
Employees Worked With
Jerry Nechamkin
June 09, 2013
this was my first time negotiating the buying of a new this was my first time negotiating the buying of a new car, Phil Verini made me feel very comfortable and was patient with the process, because of Ph this was my first time negotiating the buying of a new car, Phil Verini made me feel very comfortable and was patient with the process, because of Phil I will recommend this dealership to all my friends and customers , More
by molly61
June 04, 2013
I have known Dave Bonomo for many years and purchased several cars from him. I first met Dave when he worked for a car dealership in the Middletown area. I live in Middletown and chose to purchase my Hon several cars from him. I first met Dave when he worked for a car dealership in the Middletown area. I live in Middletown and chose to purchase my Honda from Dave, although there are Honda dealerships closer than Honda of Watertown. Dave is knowledgeable, straightforward, professional and sensitive to the needs of the customer. He makes purchasing a new car a pleasurable experience. I will continue to work with Dave in the future and highly recommend him. More
by GRAESQ
Employees Worked With
May 31, 2013
Bought Honda Accord Sport Manual via USAA car buying service over Internet. Dealt with Danielle Grasso who honored the price we discussed and did not give me any run around. I received an excellent pric service over Internet. Dealt with Danielle Grasso who honored the price we discussed and did not give me any run around. I received an excellent price on a new car.I dealt with other dealers that would not negotiate or who did not disclose all of the extra charges beyond agreed the purchase price. George Duffy was sales person who went through the workings of the car with me. Very frank, very thorough and honest. This was the easiest and most enjoyable car purchase I have made. I have owned previous hondas (great cars) which I purchased elsewhere. I would recommend this dealer and these individuals to friends and family. More
by Avocado68
May 28, 2013
I went in looking for a used Honda Accord and drove out a couple hours later with my new used car! Chris made it possible for us to be in the car the same day. I brought the car back for a couple items the couple hours later with my new used car! Chris made it possible for us to be in the car the same day. I brought the car back for a couple items they promised to take care of: TPMS system, re-conditioned rims, and they detailed the outside. They provided me a loaner while mine was being taken care of. So far so good! More
by huntjj
Employees Worked With
Chris Gill
May 21, 2013
Phil was polite & very professional. He made sure my car shopping experience was easy & convenient! He even followed up with a phone call to check on how I was enjoying my new 2013 Honda Civic. I would car shopping experience was easy & convenient! He even followed up with a phone call to check on how I was enjoying my new 2013 Honda Civic. I would highly recommend this car dealership! I am a very satisfied customer! Thanks Honda of Watertown! More
by jramos109
May 20, 2013
GREAT SALES EXPERT. WALKED IN AND OUT. HANDELED MY NEEDS WITHOUT EVEN COMING TO DEALERSHIP. GOT ME PAYMENT THAT I WANTED. NO HASSELS. IF YOU ARE LOOKING TO BUY A CAR, YOU NEED TO CONTACT DAVID. WITHOUT EVEN COMING TO DEALERSHIP. GOT ME PAYMENT THAT I WANTED. NO HASSELS. IF YOU ARE LOOKING TO BUY A CAR, YOU NEED TO CONTACT DAVID. More
by VINCENTDELIA
Employees Worked With
May 09, 2013
We have been doing business with Watertown Honda for about eight years and specfically with Phil Verini. We have owned approximately twenty Honda vehicles over the past thirty years. Recently we were about eight years and specfically with Phil Verini. We have owned approximately twenty Honda vehicles over the past thirty years. Recently we were in the market for a new Honda Odyssey and, as usual, it was a great experience conducting business with Phil. He is friendly, very knowledgeable, easy to work with and accomodating with a wonderful sense of humor. He has to be on his toes and able to keep up when dealing with my husband, Ken. Phil will know what I mean! All in all we have been very satisfied with Watertown Honda and the staff with special mention of Chris Hansen, Rick Bierce and Steve Knox for their professionalism and attention to our needs. Of course, we look forward to working with Phil again when it becomes time to purchase another vehicle. We highly recommend Phil Verini and Watertown Honda. Sincerely, Pat (& Ken) Nairne More
by SUWANEE
May 05, 2013
My husband and I began our car search never thinking that we would buy a car the same day. We had stopped at a few dealerships but weren't impressed with either the offerings or the salesman. When we stopp we would buy a car the same day. We had stopped at a few dealerships but weren't impressed with either the offerings or the salesman. When we stopped at Honda of Watertown we were greeted by a salesman who just wanted to be helpful. There was no "meet my quota" pushiness. We essentially knew what we were looking for and he was instrumental in helping us find the right car. He was knowledgeable about every car in inventory and took his time explaining the positives and negatives of each one we expressed interest in. Repeatedly he would say "I just want you to find a car that you will be happy with." We can't say enough about Steve's patience, integrity, and helpfulness. In fact, over the course of the afternoon, we had conversations with many of the salesmen who were equally knowledgeable and thoughtful. We were extremely satisfied with the service and left feeling like we had a very positive experience. We will now spread the word about Honda of Watertown and its wonderful staff More
by RBunel
Employees Worked With
Steve Gronowski, Steve Gronowski
