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Honda of Watertown

Watertown, CT

3.7
208 Reviews
Since 1979, Honda of Watertown has built a reputation on providing courteous, honest sales and service. Conveniently located on Straits Turnpike in Watertown, Honda of Watertown has a full complement of New, Certified and Pre-Owned vehicles, all backed by the Lorensen Advantage that saves you over $1500 with 8 exclusive value guarantees! Plus, Honda of Watertown is an EXCELL Validated dealer, one of Honda's highest accolades, awarded to dealerships that have demonstrated a commitment to total customer satisfaction. So, from Sales to Service and everything in between, at Honda of Watertown we treat every visitor to our dealership as an honored guest, every day, every time, without fail...no exceptions!
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816 Straits Tpke.

Watertown, CT

06795

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Showing 208 reviews

January 21, 2023

Thanks so much to Rich, Marc and the entire staff at Honda of Watertown. I absolutely love my pre-owned 2019 Honda CRV. You had the best selection, prices and interest rates out of all the dealerships More

by sharonrae_7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Rich, Steve Gronowski
Jan 25, 2023 -

Honda of Watertown responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Honda of Watertown. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

January 05, 2023

Great service and staff would recommend going here for service or sales. They go above and beyond to make sure your experience is flawless. More

by Autumn E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gronowski
Jan 10, 2023 -

Honda of Watertown responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

December 17, 2022

My second time here, and Rich and his manager Marc Q helped me into my new 2017 Audi Q5. I love it and the price was worth it. This is where I'm airways going to purchase a vehicle and I'll be referring More

by Marquitta Pittman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich and Mar Q
Dec 21, 2022 -

Honda of Watertown responded

Marquitta, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

August 29, 2022

The service was excellent the salesman was honest and very knowledgeable about all the features. The finance department was fantastic one of the nicest finance guy ever great car great experience. I didn More

by Garyaurio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich noble
Sep 01, 2022 -

Honda of Watertown responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

April 04, 2022

Dealing with the business manager, Greg Lebeau, was fantastic. He was very friendly and knowledgeable and took care of us very efficiently. He took the time to answer my additional questions days after More

by Andiamo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lebeau
Apr 07, 2022 -

Honda of Watertown responded

Andiamo, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

January 16, 2022

I bought a honda 2018 and didn’t explain better about glass coat now loss money by trade the car still waiting on my money for extended warranty added ir I fight for it bad service on that side More

by norma57812
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon DaSilva
Jan 21, 2022 -

Honda of Watertown responded

Thank you for taking the time to share your recent experience at Honda of Watertown. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Michael Caldarola mcaldarola@hondaofwatertown.com Service Manager

January 08, 2022

We were very pleased with our experience at Liberty Honda. They were courteous and helpful throughout. No hard sell or high pressure. More

by m1urban
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bernard, Steve Gronowski
Jan 12, 2022 -

Honda of Watertown responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

January 01, 2022

Brandon was an amazing sales person, he keep me updated and made sure if I had any questions they were answered. This is the second car that I got from here and he was the sales person for both. I will con More

by Shakiel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Silva
Jan 06, 2022 -

Honda of Watertown responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

December 11, 2021

Friendly, respectful, courteous, informative sales rep at Honda Watertown made sure we knew the vehicle before we left the premises. Clean friendly environment, Thank You. More

by Bobs passport
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Silva
Dec 15, 2021 -

Honda of Watertown responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

October 22, 2021

Leased a new 2022 HR-V sight unseen due to shortages. The initial visit and deal making was better than expected. Problem is, I did not get a few of the deals in writing (heated seats and remote start). I wa More

by Krystle
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg
Oct 26, 2021 -

Honda of Watertown responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jon Elmazi jelmazi@hondaofwatertown.com General Manager

Oct 27, 2021 -

Krystle responded

Hi Jon, I sent you an email yesterday to discuss and still have not heard back. I also left a voicemail for the sales manager Ray last Friday and have not heard back from him either. I’d like to believe you would both like to rectify this situation but I have continuously reached out with no response.

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