Honda of Watertown

The salesperson was very rude and was the worst car buying experience in my life quoted me one price and a day later calls back and says they quoted the wrong car everything was on paper and they refus buying experience in my life quoted me one price and a day later calls back and says they quoted the wrong car everything was on paper and they refused to honor the price we agreed on.We took our business to a honest dealership. Do not use this place More

I purchase a used Hyundai Elantra 2020 back in November of 2022. Issue being the headlights and the high beams never functioned properly. Went to the visit the dealer yesterday and spoke with these peopl of 2022. Issue being the headlights and the high beams never functioned properly. Went to the visit the dealer yesterday and spoke with these people. The manager informed me that it is a user error. I really loved being told that, when I am an IT Administrator and went through the manual and searched the Internet for hours regarding the issue. They refused to look at the issue or fix the issue. I also went to the DMV to speak with them to see what can be done, they wouldn't do anything about it either. I am not paying to fix this problem and will be getting rid of the vehicle and acquiring another from somewhere else. This is the second vehicle I purchased from this dealer, and this is how they treat their customers. I will never buy another vehicle from this place ever again. More

Thanks so much to Rich, Marc and the entire staff at Honda of Watertown. I absolutely love my pre-owned 2019 Honda CRV. You had the best selection, prices and interest rates out of all the dealerships Honda of Watertown. I absolutely love my pre-owned 2019 Honda CRV. You had the best selection, prices and interest rates out of all the dealerships I visited. Rich made the entire car buying process go smoothly and we truly appreciate that. Thank you Honda of Watertown! More

Great service and staff would recommend going here for service or sales. They go above and beyond to make sure your experience is flawless. service or sales. They go above and beyond to make sure your experience is flawless. More

My second time here, and Rich and his manager Marc Q helped me into my new 2017 Audi Q5. I love it and the price was worth it. This is where I'm airways going to purchase a vehicle and I'll be referring helped me into my new 2017 Audi Q5. I love it and the price was worth it. This is where I'm airways going to purchase a vehicle and I'll be referring people to them. Great service, the whole team was friendly and helpful❤❤❤ More

The service was excellent the salesman was honest and very knowledgeable about all the features. The finance department was fantastic one of the nicest finance guy ever great car great experience. I didn very knowledgeable about all the features. The finance department was fantastic one of the nicest finance guy ever great car great experience. I didn’t get enough for my car but the deal on the car I bought was fair More

Dealing with the business manager, Greg Lebeau, was fantastic. He was very friendly and knowledgeable and took care of us very efficiently. He took the time to answer my additional questions days after fantastic. He was very friendly and knowledgeable and took care of us very efficiently. He took the time to answer my additional questions days after the sale as well. Inventory was also impressive given the shortage in the industry. Salesperson was nice, however, totally unhelpful after the sale was finalized with questions I had. Time management should also be more of a priority. Our transaction on the first visit to the dealer should have taken no more than an hour (we knew what we wanted). It took more than three hours, most spent waiting for the salesperson. I would have been fine to deal with any other salesperson just so we could have left with our kids. More

I bought a honda 2018 and didn’t explain better about glass coat now loss money by trade the car still waiting on my money for extended warranty added ir I fight for it bad service on that side glass coat now loss money by trade the car still waiting on my money for extended warranty added ir I fight for it bad service on that side More

We were very pleased with our experience at Liberty Honda. They were courteous and helpful throughout. No hard sell or high pressure. Honda. They were courteous and helpful throughout. No hard sell or high pressure. More

Brandon was an amazing sales person, he keep me updated and made sure if I had any questions they were answered. This is the second car that I got from here and he was the sales person for both. I will con and made sure if I had any questions they were answered. This is the second car that I got from here and he was the sales person for both. I will continue to buy cars here as long as I get to work with amazing people like Brandon. Even the finance manager was super nice, its always a good vibe when I go to Honda of Watertown. Wouldnt have gone anywhere else. More