Honda of Westport

A Breeze .. drove onto the lot off route 1 to peruse the inventory. Saw a Subaru Outback which is the used car I was interested in. I went into the dealership drove onto the lot off route 1 to peruse the inventory. Saw a Subaru Outback which is the used car I was interested in. I went into the dealership and Met Darlene Miller the sales rep. She took me on a test drive and three days later I own the car ... GREAT EXPERIENCE ask for Darlene tell Rob sent you... More

Great professionalism John and Ted took care of me and were ultimate professionals and took the time to make sure i understood everything i needed to know about the process John and Ted took care of me and were ultimate professionals and took the time to make sure i understood everything i needed to know about the process. They showed me each step in detail and made sure i was comfortable with it. Couldn’t ask for better guys to deal with. More

Smooth and amazing all around service!! I had Manny as my salesman who was very knowlegable and answered all my questions. Would highly recommend Manny for all your needs when it comes to yo I had Manny as my salesman who was very knowlegable and answered all my questions. Would highly recommend Manny for all your needs when it comes to you purchasing any new or used vehicle!! Made my experience a great one!!! -civic type R =) More

Helpful, not pushy! I was so impressed with the ease of the process today! I was given plenty of options and every question I asked was answered thoroughly and respectfu I was so impressed with the ease of the process today! I was given plenty of options and every question I asked was answered thoroughly and respectfully. I walked out with the perfect car for me and my family! Darlene Miller was efficient and made me feel comfortable during the process. This was my first time buying a car solo and it wasn't anxiety inducing at all! More

Pleasant and efficient Bill and Luis very helpful. My son needed a reasonably priced used car. The process was simple and quick. We are a family of Honda owners and I wou Bill and Luis very helpful. My son needed a reasonably priced used car. The process was simple and quick. We are a family of Honda owners and I would not consider another dealership. More

Salesperson was straightforward and pleasant to deal with Salesperson listened to what I was saying. Gave us time to think over offer and didn’t get pushy or make us uncomfortable. Rep got manager involved w Salesperson listened to what I was saying. Gave us time to think over offer and didn’t get pushy or make us uncomfortable. Rep got manager involved when needed to help address our requests. Manager was also direct and helpful. Salesperson was excellent about follow up and explaining car features during our test drive. Would refer friends to Darlene if considering a Honda. More

Pleasant day at Honda of Westport I was welcomed and taken care of by Luis Velez. I had no reason to walk away as the pricing was fair and service was excellent . Would highly recommen I was welcomed and taken care of by Luis Velez. I had no reason to walk away as the pricing was fair and service was excellent . Would highly recommend Honda of Westport and Luis Velez. More

Great Kam was very helpful and answered all the questions I had. I had a great experience and I am very satisfied with the car I leased. Kam was very helpful and answered all the questions I had. I had a great experience and I am very satisfied with the car I leased. More

Beware Price Changes First, Kevin O'Dea was my salesman and he was great. That said, even though I had pricing in an email from Bill Cassidy (sales manager, I believe), t First, Kevin O'Dea was my salesman and he was great. That said, even though I had pricing in an email from Bill Cassidy (sales manager, I believe), the numbers went up when I sat down with Kevin at the dealership. After I called out the difference, Bill came over and told me my pricing had changed in the two weeks or so since his email because of a change in flex cash from Honda (an end of month thing). Obviously, I was a bit miffed (felt like bait & switch). Bill made no mention of a time limitation in his email, Kevin seemed unaware of the changes until he presented the numbers to me and, oddly, every other dealership said there had not been flex cash available on the vehicle I was trying to purchase. Yes, I asked specifically. I cannot say definitively how the flex cash may differ across dealerships, but I can say beware of price changes between what you are told in email or on the phone and what is presented in the dealership. In fairness, Bill did offer to throw in some all-weather mats and to discount an extended warranty if I agreed to a new purchase price (translation: I still raise my overall cost by adding a higher-margin item to the sale, but I should be happy because I get a discount). Regardless, he wouldn't honor the original number so I bought at a different dealership for a price below Bill's original number in my email. I'm sure I will check them out if I am in the market again, but this experience made me check the "no" recommendation box for now. More

Friendly and professional I just purchased a new Accord at Honda of Westport. Love the car, got an excellent deal, and the sales staff was very good to work with. They were not I just purchased a new Accord at Honda of Westport. Love the car, got an excellent deal, and the sales staff was very good to work with. They were not pushy at all. Ted took the time to review all the features, and then helped set up and customize all the setting and review the infotainment controls after the sale. Very positive and professional experience. More