
Honda of Westport
Westport, CT
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1,548 Reviews of Honda of Westport
New car purchase Luis Velez was attentive, thorough and personable. He has excellent product knowledge and is patient and forthright in his customer interaction. I wou Luis Velez was attentive, thorough and personable. He has excellent product knowledge and is patient and forthright in his customer interaction. I would recommend friends to Honda of Westport and to Luis Velez, specifically. More
Unbelievable experience! I visited many Honda dealers in the area. This by far was the nicest, had the BEST salesperson to work with and the best inventory with new ones com I visited many Honda dealers in the area. This by far was the nicest, had the BEST salesperson to work with and the best inventory with new ones coming in all of the time. Luis Valez was by far the most dedicated, attentive and hard working car salesman I had ever worked with in my many years.. We changed our minds so many times, had a multitude of questions and took a long time to decide, yet he was with us all of the way. Luis got right back to us at all times of the day every day of the week. I do not think we were easy customers but he was patient and gave us our space to inquire and figure things out with just a smile and no pressure. We loved our new car buying experience with Honda of Westport and most particularly with Luis Valez.. More
Kam is the greatest I walked in with a whole lot of questions, being that it was my first time to ever buy a car from a dealership. Once kam found that out, he more than I walked in with a whole lot of questions, being that it was my first time to ever buy a car from a dealership. Once kam found that out, he more than happily adjusted to my needs. He gave me alot of information and input. He was extremely patient with me and my million of questions and concerns. More than anything he made sure i left happy. The people at this dealership go beyond the normal effort i expect a dealership to have. I now have a great running car. I recommended alot of people to come to this dealership because its the best! Thank you again kam. More
My experience was pleasant and easy. Thank you Alex Our salesperson Alex was a complete professional during our buying experience and really made it enjoyable. He was patient and pleasant during every Our salesperson Alex was a complete professional during our buying experience and really made it enjoyable. He was patient and pleasant during every stage of the buying process. Not everyone that I encountered during our search for a new(er) car has that. In fact, he was the only one who did. I want the public to know about the level of service that he gave to me and my family, I will certainly be back to see him again when we need our next car. Thank you! More
As easy as car buying can be Attentive, professional help at every step. Complex accessories thoroughly explained, test drive was as long as I wanted, with helpful suggestions . Attentive, professional help at every step. Complex accessories thoroughly explained, test drive was as long as I wanted, with helpful suggestions . There was never any pressure, and all contact personnel were very cordial. More
Awesome car buying experience This is an excellent dealership. The person I worked with, Julio Montayo was very straight forward and helpful. Negotiation: I already had a Cos This is an excellent dealership. The person I worked with, Julio Montayo was very straight forward and helpful. Negotiation: I already had a Costco price, but they were quickly asked about other quotes I had and they said will either beat it or match. They were looking to sell the car and I was happy with the price and we moved on. But all those negotiation conversation was just less than 10 mins. I liked the way they approached the negotiation and time spent on that. I have first hand bad experience of negotiating with other dealers when I bought a car for my wife an year ago, and you could guess how painful and draining that process could be. So I was even skeptical with this dealership that they will change the pricing later on, but they were very transparent and straightforward. Customer Service: Julio was doing the customer service pationately. Actually as a customer, I was flip flopping a lot on color and trim of CR-V, but he patiently worked with me providing all the information I needed. The color I wanted was not available immediately, but it arrived with in a week. They first said they will add the accessories after I sign up the papers, but surprisingly Julio got his manager's approval and had all the accessories installed and ready when I went to sign the papers. They were around 2k worth of accessories and they doing it upfront and delivering earlier than they promised is really worth mentioning. Even when I went to pick up the car, he was explaining all the features of the car very well. Delivery: The finance director was also very straightforward. I was very skeptical when sitting on the finance table, since that is where the things will turn upside down, but it was just a quick formality and finished with in 15 mins. The entire car delivery time was just less than an hour in which I spent most of the time looking and discussing the features of the car. Overall The car buying experience can not be better than this. It was a pleasant one. I will definitely go there again in the future and already suggesting my friends to do the same. More
Positive Experience Kam provided us with all of the information that we needed to make a decision on which car to buy. He was patient and did not pressure us. I would r Kam provided us with all of the information that we needed to make a decision on which car to buy. He was patient and did not pressure us. I would recommend this dealership. More
Excellent customer service! My husband and I both leased vehicles and had a great experience with our Sales Consultant, Darlene MIller. Darlene was a pleasure to work with and w My husband and I both leased vehicles and had a great experience with our Sales Consultant, Darlene MIller. Darlene was a pleasure to work with and was very efficient with the leasing process. We drove away within a few hours with brand new vehicles. It just doesn't get any better than that!! More
Great experience from start to finish! They helped my wife and I find a beautiful, low mileage certified pre-owned Pilot with all the features she wanted for an affordable price. They also They helped my wife and I find a beautiful, low mileage certified pre-owned Pilot with all the features she wanted for an affordable price. They also worked with us on our trade in and gave us a fair deal. More
Very easy process Kam was very helpful with getting me into a new car that I really enjoy driving and would definitely recommend anybody looking for a new honda to go t Kam was very helpful with getting me into a new car that I really enjoy driving and would definitely recommend anybody looking for a new honda to go to honda of westport. More