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Honda of the Avenues - Service Center
Jacksonville, FL
3,103 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,103 Reviews of Honda of the Avenues - Service Center
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August 11, 2023
Good service and prompt response. Diagnosis of problem and charged only for Battery replacement fee. Diagnosis of problem and charged only for Battery replacement fee. More
by VJ
Employees Worked With
August 10, 2023
The service was great and so were all of the people. In addition they provided excellent recommendations. In addition they provided excellent recommendations. More
by asteve
Employees Worked With
August 07, 2023
Luci was wonderful and the repair was fast and affordable. They also informed me of an open recall and helped me schedule the repair. It was really a good experience. affordable. They also informed me of an open recall and helped me schedule the repair. It was really a good experience. More
by daniellemb
Employees Worked With
Luci
August 07, 2023
Service for good and did not have to wait long for the service that was preformed service that was preformed More
by Jantooth2
Employees Worked With
August 04, 2023
Always given an estimated time, if brought in for routine maintenance, when the vehicle work will be completed. maintenance, when the vehicle work will be completed. More
by schruel4
Employees Worked With
August 03, 2023
Leaving one star is an underrepresentation of the type of treatment me and my girlfriend received at Honda of the avenues. What seemed to be a simple AC fix with an official bulletin turned out to be a night treatment me and my girlfriend received at Honda of the avenues. What seemed to be a simple AC fix with an official bulletin turned out to be a nightmare. After being given THREE different estimates for the job, extra work done that we never asked for, and being told different amounts of freeon, we were fed up. Jimmy at the service department responded to our first call and proved himself to be a despicable person. After receiving a call from my girlfriend's godmother regarding the protocol for pricing changes, he proceeded to ask "Is she 15? Why is her mother calling?". Various comments were made of the sort and nothing but disrespect on the phone. We were hung up on twice. After speaking to Jimmy's supervisor, Bryan, he supported Jimmy's comment, in addition to bashing the godmother and asking to "speak to her husband". This type of disrespect is unacceptable. It only took multiple days of calling voicemails and meeting in person to finally speak to the general manager Christa, who proved that the administrators here are peas in a pod. Christa proved not helpful at all and all that was promised is to handle it "internally". It took 30 minutes of back and forth with Christa to get some sort of compensation to occur. Shady car people here, please take your money elsewhere More
by kashmir
Employees Worked With
