Bobby Howard
Bobby Howard at Honda of the Avenues

Bobby Howard

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
810 Reviews
4.9

810 Reviews

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810 Reviews of Bobby Howard

July 11, 2026

Dealership Rating
Employee Rating

Been taking my 2021 civic to the same dealership for 5 years and always received great service. Bobby Howard provided the same great service. More

by robertsolomon54
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Jul 11, 2026

robertsolomon54 responded

Always received great service.

July 10, 2026

Dealership Rating
Employee Rating

Everyone that I came in contact with that worked with to purchase and prepare my car for me to drive home the day I came in to purchase it was phenomenal!!!!! I want to thank Allyson, the sales associate wh More

by optomist2025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rory Broderick, Cyrus Kanyuira, Ed Danley , Allyson and Vincent

Jul 13, 2026

Honda of the Avenues responded

Thank you for taking the time to share your experience! We're thrilled to hear our team made your purchase smooth and enjoyable from start to finish. We'll be sure to share your kind words with Allyson, Rory, Bobby, Cyrus, Victor, Ed, and the rest of the team. We truly appreciate your trust and hope you enjoy your new Honda for many miles to come!

July 06, 2026

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Employee Rating

Bobby Howard is an excellent employee and is customer focused. He made the process of getting my car serviced quick and painless. More

by mike.hill2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2026

Honda of the Avenues responded

Thank you for your wonderful review! We're so glad to hear Bobby Howard provided excellent, customer-focused service and made your visit quick and hassle-free. We'll be sure to share your kind words with him. We appreciate your support and look forward to seeing you again!

June 30, 2026

Dealership Rating
Employee Rating

Always been very helpful Car is 15 years old and maintenance does a great staying ahead of any problems. More

by sharkt2th
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Jul 01, 2026

Honda of the Avenues responded

Thank you for your kind words! We're glad our team has helped keep your vehicle running strong over the years. We appreciate your trust and look forward to seeing you at your next visit!

June 30, 2026

Dealership Rating
Employee Rating

Been coming there for years and never had a problem Bobby has always been on top of all my services More

by sharkt2th
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Jul 01, 2026

Honda of the Avenues responded

Thank you for your continued trust and loyalty! We're so glad Bobby has consistently taken great care of you over the years. We appreciate your support and look forward to your next visit!

June 26, 2026

Dealership Rating
Employee Rating

The technicians in the service dept are liars and will do damage to your vehicle. The sales department is ok but unwilling to give max value for trade-ins. More

by joshuaxochitl
Recommend Dealer
No

Other Employees Tagged: Bobby Howard

Jun 26, 2026

Honda of the Avenues responded

Thank you for taking the time to share your feedback. We take concerns involving vehicle safety very seriously, which is why we thoroughly inspected your vehicle upon its arrival at our dealership. During our inspection, all lug nuts were found to be tightened within Honda's specified torque specification. To ensure complete transparency, we video documented the removal process and reviewed the footage with you. You also personally inspected the vehicle with our team while it was in our service department. After completing the inspection, you elected to purchase a replacement tire from our dealership, and no evidence was found that would support the concerns of damaged wheel studs, lug nuts, or wheels resulting from our previous service. We understand that unexpected vehicle issues can be frustrating, and we appreciate the opportunity to inspect your vehicle and address your concerns. Our technicians follow Honda repair procedures and use the proper equipment and specifications when servicing our customers' vehicles. We stand behind our work and remain committed to providing safe, professional service. Crista Poynor Service Director

June 24, 2026

Dealership Rating
Employee Rating

It's good. The car wash need needs more soap. The service area is fast and effective More

by cheriegaskin92
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Jun 24, 2026

Honda of the Avenues responded

Thank you for your feedback! We're glad you had a fast and efficient service experience. We appreciate your note about the car wash and will share it with our team. Thanks for choosing Honda of the Avenues!

June 16, 2026

Dealership Rating
Employee Rating

Great to work with. Always very helpful. Bobby is the reason I keep coming back to Honda of the Avenues. More

by bballtam
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Jun 18, 2026

Honda of the Avenues responded

Thank you for your kind words! We're thrilled to hear Bobby continues to provide such helpful service. We truly appreciate your loyalty and look forward to seeing you again at Honda of the Avenues.

June 15, 2026

Dealership Rating
Employee Rating

I always have a great experience at this dealership. I purchased my car here about 4 years ago and have been loyally using the dealership for maintenance services. Bobby is my favorite service rep but e More

by Jacqueline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Jun 15, 2026

Honda of the Avenues responded

Thank you for your continued loyalty over the past four years! We’re glad to hear Bobby and the team consistently provide great service and helpful advice. We truly appreciate your trust and look forward to serving you for many miles to come!

June 07, 2026

Dealership Rating
Employee Rating

A week later when I opened the hood I noticed all clips for the cabin air filter were left unattached. More

by Danielgarcia33125
Recommend Dealer
No

Other Employees Tagged: Bobby Howard

Jun 08, 2026

Honda of the Avenues responded

Thank you for bringing this to our attention. We apologize for the oversight with the cabin air filter clips. This is not the level of service we strive to provide, and we'd appreciate the opportunity to address your concerns. Please contact us so we can make this right.

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