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Bobby Howard

Overview Reviews (830) Inventory (437)

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Bobby Howard

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9

830 Reviews

Overview Reviews (830) Inventory (437)

4.9

830 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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830 Reviews of Bobby Howard

November 03, 2026

Dealership Rating

Employee Rating

Bobby is good. and I like the service experience and environment in the shop. They take care of extended warranty coordinations and I like the service experience and environment in the shop. They take care of extended warranty coordinations More

by Poovairaj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 09, 2026 -

Honda of the Avenues responded

Thank you for your great review! We're happy to hear that Bobby provided excellent service and that you enjoyed your experience with our team. We're also glad we could make the extended warranty process easier for you. We appreciate you trusting Honda of the Avenues with your vehicle and look forward to serving you again!

October 29, 2026

Dealership Rating

Employee Rating

Both John in the service department and Matt in the parts department are excellent. Easy to work with. department are excellent. Easy to work with. More

by WNG6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Randy Lewis, Dan Deitrick, Matt Rennie

Oct 30, 2026 -

Honda of the Avenues responded

Thank you for your wonderful review! We're so glad to hear that John in Service and Matt in Parts provided you with excellent customer service. We'll be sure to share your kind words with them! We appreciate you choosing Honda of the Avenues and look forward to seeing you again!

October 02, 2026

Dealership Rating

Employee Rating

I have asked my representative to let me know what are all changes made and he didn’t tell me until arrive. I am waiting for my shuttle and he didn’t send one. There is loud noise in the cabin and wit all changes made and he didn’t tell me until arrive. I am waiting for my shuttle and he didn’t send one. There is loud noise in the cabin and without even looking at it he is ready to rotate tires. He didn’t even try to listen to me More

by Manideep

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 05, 2026 -

Honda of the Avenues responded

We’re sorry to hear about your experience. Clear communication and listening to our customers’ concerns are very important to us. We apologize for the frustration regarding the service updates, shuttle, and your vehicle concerns. We appreciate your feedback and will use it to improve our service.

September 29, 2026

Dealership Rating

Employee Rating

Bobby is extremely customer oriented and such a pleasure to work with which is why we come there for the service of our car. to work with which is why we come there for the service of our car. More

by BobG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 30, 2026 -

Honda of the Avenues responded

Thank you for the kind words! We’re so glad Bobby continues to provide such friendly and customer-focused service. We truly appreciate your continued trust in our team!

September 29, 2026

Dealership Rating

Employee Rating

Bobby is extremely customer oriented and such a pleasure to work with which is why we come there for the service of our car. to work with which is why we come there for the service of our car. More

by BobG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 30, 2026 -

Honda of the Avenues responded

Thank you for the great feedback! Bobby is a valued member of our team, and we’re happy to hear he continues to provide excellent service. We appreciate your loyalty and look forward to seeing you again!

September 25, 2026

Dealership Rating

Employee Rating

It's always a pleasant experience a Honda Avenues. I don't trust my car with any other service department. I don't trust my car with any other service department. More

by ONEALRG2006

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Bobby Howard

Sep 29, 2026 -

Honda of the Avenues responded

Thank you for your continued trust in our service team! We’re happy to hear you always have a pleasant experience with us. We truly appreciate your loyalty!

September 24, 2026

Dealership Rating

Employee Rating

Bobby guided me through the maintenance process in a very professional manner. There were no issues. Everything was done well. professional manner. There were no issues. Everything was done well. More

by DMAZZIE28

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Bobby Howard

Sep 29, 2026 -

Honda of the Avenues responded

Thank you for the great review! We’re glad Bobby made your maintenance visit smooth and professional from start to finish. We appreciate your business!

September 15, 2026

Dealership Rating

Employee Rating

I come to Honda because of Bobby Howard his service and professionalism is Top Tier. professionalism is Top Tier. More

by Jolly,Remonia

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Bobby Howard

Sep 21, 2026 -

Honda of the Avenues responded

Thank you for your continued loyalty! We’re glad Bobby consistently provides exceptional service and professionalism. We appreciate your kind words and support!

August 27, 2026

Dealership Rating

Employee Rating

Great service, very informative regarding necessary maintenance and providing information for understanding. Recommend for service again. maintenance and providing information for understanding. Recommend for service again. More

by thommyn98

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 30, 2026 -

Honda of the Avenues responded

Thank you for the great review! We’re glad our team kept you informed and clearly explained the recommended maintenance. We appreciate your recommendation and look forward to serving you again!

August 25, 2026

Dealership Rating

Employee Rating

I recently moved to the area and was referred here by my former dealership. They did not disappoint. I experienced the same friendly, courteous, and efficient service I've came to expect from Honda. Bobby d former dealership. They did not disappoint. I experienced the same friendly, courteous, and efficient service I've came to expect from Honda. Bobby did a great job of getting me in, keeping me informed, and thoroughly explaining the couple of additional minor services I needed. More

by mrseger62

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Bobby Howard

Sep 30, 2026 -

Honda of the Avenues responded

Welcome to the area, and thank you for choosing us! We’re glad Bobby made your first visit a great one by keeping you informed and thoroughly explaining your service needs. We look forward to taking care of you and your Honda for years to come!

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