Honda of the Avenues - Service Center
Jacksonville, FL
3,015 Reviews of Honda of the Avenues - Service Center
Excellent service Josh was extremely helpful and explained everything in detail. Gave me a loaner car to use while they to care of the recall items and my transmission Josh was extremely helpful and explained everything in detail. Gave me a loaner car to use while they to care of the recall items and my transmission light. Kept me informed and picked up my vehicle at the time it was promised. Thank you for great service! More
service Good job, good talk, good appearance, nice showroom, clean shop, Explained what I needed and followed up with phone calls. I will endorse Honda cars Good job, good talk, good appearance, nice showroom, clean shop, Explained what I needed and followed up with phone calls. I will endorse Honda cars More
Great Service Advisors Bob and Aaron are great, they always take the time to go through my vehicle's service history each visit to ensure the car is properly maintained but Bob and Aaron are great, they always take the time to go through my vehicle's service history each visit to ensure the car is properly maintained but are also up front with me on what is required and what options I have. I like their up front and straight forward approach and that is why I will continue to bring my Honda here for service, More
Happy service customer . I bring my vehicles in to have them serviced and I can always count on Bob Mandele he to tell me what is wrong with my vehicle and what my vehicle . I bring my vehicles in to have them serviced and I can always count on Bob Mandele he to tell me what is wrong with my vehicle and what my vehicle might need in the future and I could always depend on Bob and Troy Work Bob tells me More
Friendly staff Every staff member I had the pleasure of dealing with was courteous and helpful, in particular Joshua who went out his way to make sure I was taken ca Every staff member I had the pleasure of dealing with was courteous and helpful, in particular Joshua who went out his way to make sure I was taken care of. More
Check engine light becomes bad news Had to replace catalytic converter and serpentine belt. Gave me a loner while work was completed. I hate filling out these forms when I truly have not Had to replace catalytic converter and serpentine belt. Gave me a loner while work was completed. I hate filling out these forms when I truly have nothing to say. More
Friendly service Bob was welcoming, knowledgeable, and efficient. I always appreciate the shuttle service as well. They estimated two hours, and that’s exactly how lon Bob was welcoming, knowledgeable, and efficient. I always appreciate the shuttle service as well. They estimated two hours, and that’s exactly how long it took. More
Excellent welcoming They met me at car took detailed information on problem and what my car needed. Handed me bottle water and took me to waiting room came to me and told They met me at car took detailed information on problem and what my car needed. Handed me bottle water and took me to waiting room came to me and told me I needed windshield wipers they took care of that. WONDERFUL I recommend service to everyone great employees thank you More
Battery Sensor Recall Corrected I brought my car to the dealership without a scheduled appointment and requested a recall correction be done for the battery sensor. The service mana I brought my car to the dealership without a scheduled appointment and requested a recall correction be done for the battery sensor. The service manager welcomed me to have the repair done without an appointment the same afternoon. Service was performed right the first time while I waited in the comfort of their customer lounge/waiting area. The service manager was very professional and helpful. I strongly recommend this dealership to anyone needing service done on his or her vehicle. More
You Guys Rock. called to get an appointment to have my airbags replaced , the receptionist was very helpful and directed my call to the person that could get my prob called to get an appointment to have my airbags replaced , the receptionist was very helpful and directed my call to the person that could get my problem resolved. The service writer asked what dat and time would fit my schedule. I arrived at the time I had asked for and was greeted politely and was escorted to the waiting area. He invited me to help myself to the snacks . He said it might be a couple of hours and told me there was internet available and gave the password. 65 minutes later he came to me and said my truck was ready. They checked the air in my tires and filled any fluid that were low. The service EXCEDED MY EXPECTIONS, I left very happy. More